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BurromaxReviews 555

4.6

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From the business

Burromax Electric Mini Bikes. Fun for everyone! Take it anywhere. Fits easily in a car, truck or trailer. Great for campgrounds, track pits and riding around the neighborhood.


burromax.com
St Charles, MO, United States
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Burromax Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and performance of their bikes, as well as the simplicity of the ordering process. Many reviews highlight efficient shipping and thorough product demonstrations, contributing to high customer satisfaction. However, some concerns have been raised regarding faulty parts and the need for more detailed product specifications. While customer service is often described as responsive and helpful, there is room for improvement in addressing technical issues more effectively. Overall, the company successfully fosters loyalty among customers, many of whom express a willingness to return for future purchases.

This summary is generated by AI, based on text from customer reviews

service
116
value
3
shipping
2
quality
8
This company responds to reviews on average within 14 days

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1,239 reviews

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Hawaii
1 review
0 helpful votes
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Good company..
December 19, 2025

Great company, love their product but hate that I waited 2 weeks to get my order. I understand that I'm in Hawaii and it'll take longer but I wish they have an option for faster shipping.

Date of experience: December 9, 2025
Michigan
1 review
0 helpful votes
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Easy to purchase
December 10, 2025

Smooth process buying and delivery. Easy to put together.

Date of experience: November 30, 2025
Michigan
1 review
0 helpful votes
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Great quality seat
December 5, 2025

Shipping was super quick. I love how they carry one seat for their lineup.

Date of experience: November 25, 2025
New Jersey
1 review
0 helpful votes
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Perfect for the grandkids
November 21, 2025
Updated review

Easy to order, easy to put together, and fun to ride

Date of experience: November 11, 2025

New Controller
July 30, 2025
Previous review

My grandkids love these bikes. I keep them running. I have found tech support to be easy to work with.

Date of experience: July 20, 2025
California
1 review
0 helpful votes
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Great product
November 20, 2025

This thing is the best on the market durable, fast and bad $#*! and the customer service on top of that it was 10 out of 10

Date of experience: November 10, 2025
Tennessee
1 review
0 helpful votes
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Fantastic Customer Service
November 16, 2025

My son loves his Burromax. He's had it since last year when he received it for his birthday present. He rides it all the time.

Date of experience: November 6, 2025
Massachusetts
1 review
0 helpful votes
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Great bikes, great customer support!
November 16, 2025
Updated review

Burromax makes it very easy to maintain their bikes. Their how-to videos and exploded diagrams on their page for replacement parts (brakes, chains) really help as my kids abuse their TT350R's.

Date of experience: November 6, 2025

TT350R is a great buy!
July 7, 2025
Previous review

We bought two TT350Rs for my then 8 and 12 year old. They love them and ride them all over the neighborhood. Speed is perfect and the battery life is great. A great gas-alternative dirtbike.

Date of experience: June 27, 2025
New York
1 review
0 helpful votes
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Great experience and quick shipping.
November 14, 2025
Updated review

The ordering process was smooth and received everything quicker than expected.

Date of experience: November 4, 2025

Easy to find part and place the order
September 23, 2025
Previous review

Easy to find part and place the order.

Date of experience: September 13, 2025
Iowa
1 review
0 helpful votes
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Excellent website layout
November 7, 2025

The website is clean and well-laid out, I was able to find and purchase exactly what I needed. I didn't have to guess if it would fit my electric motorcycle, which was wonderful. Excellent experience!

Date of experience: October 28, 2025
Michigan
1 review
0 helpful votes
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Love it
November 6, 2025

Lots of power and speed. Great for my 8 year old and 18 year old.

Date of experience: October 27, 2025
Florida
1 review
0 helpful votes
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Great customer service!
November 4, 2025

I called because I had a few questions, and every question was answered. Learned a few things, thank you

Date of experience: October 28, 2025
Nebraska
1 review
0 helpful votes
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Great service
October 25, 2025
Updated review

They are great people to work with on buying and repairing.

Date of experience: October 15, 2025

Burromax is totally great to work with on everything
October 15, 2025
Previous review

Burromax is totally great to work with on everything.

Date of experience: October 5, 2025
California
1 review
0 helpful votes
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Refurbished for the next rider.
October 25, 2025
Updated review

Called in got great advice and now the bike is up and running smoothly.

Date of experience: October 15, 2025

Easy to use thank you
October 17, 2025
Previous review

Easy to use thank you.

Date of experience: October 7, 2025
Alabama
1 review
0 helpful votes
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Ordered wrong size for the third
October 18, 2025

I ordered 1 tire and tube great shape no issues 1 sprocket wrong size 2 chains wrong size 1 pair brake pad wrong size

Date of experience: October 8, 2025
Michigan
1 review
0 helpful votes
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Great Customer Service
October 17, 2025
Updated review

Ordered the the larger motor as a replacement for the stock motor that eventually failed after years of use. Easy replacement and disassembly. I had a question on the shipping delivery date, and the staff got right back to me and tracked the package down. It was the USPS delivery system. From the time I ordered the motor to the time of delivery was 10-11 days. Perfectly acceptable.
Thanks again.

Date of experience: October 7, 2025

Easy to navigate and appreciate the review comments
September 30, 2025
Previous review

Easy to navigate and appreciate the review comments. Very helpful.

Date of experience: September 20, 2025
Illinois
1 review
0 helpful votes
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Great
September 29, 2025

Great. I dont want to type a full review but am required to do 20 characters. No complaints. High quality.

Date of experience: September 19, 2025
Ohio
1 review
0 helpful votes
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Best customer service around
September 11, 2025

I was able to call Burromax and chat with someone about a few products I had questions on. They went above and beyond and helped me once again.

Date of experience: August 25, 2025
West Virginia
1 review
0 helpful votes
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The right ones
September 6, 2025
Updated review

The communications with your team of professionals made potentially bad outcome a great one. I originally assumed one set of keys would work with all trail bikes, not the case the result of my communications with your team member resulted in the correct keys for my wife' trail bike being ready to use.

Date of experience: August 28, 2025

Due to the quick assistance I did not order the wrong...
August 30, 2025
Previous review

Due to the quick assistance I did not order the wrong part for my! 1600R. Thanks for making this a breeze purchase.

Date of experience: August 20, 2025
Minnesota
1 review
0 helpful votes
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Not very pleasant
September 3, 2025

Not happy with the restocking fees and customer service. I should not be charged a 20% fee especially when upgrading a bike from them.

Date of experience: August 24, 2025
Florida
1 review
0 helpful votes
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2 1600rr, 1 350 ungraded to a 750
September 2, 2025

Have had bikes for years and on the rare occasion when things wear out. Parts are easy to find and delivered on time

Date of experience: August 23, 2025