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The company's reputation is significantly marred by consistent reports of untrustworthiness and poor customer service. Customers express frustration over a lack of communication, particularly after transactions are completed, leading to allegations of scamming. Attempts to reach customer support via phone and email often go unanswered, which exacerbates dissatisfaction. While there are no positive aspects highlighted in the reviews, the overwhelming sentiment indicates a critical need for the company to improve its responsiveness and reliability to restore customer trust and enhance its overall service approach.
This summary is generated by AI, based on text from customer reviews
Don't trust them. I sent them money. Once the funds had been cleared, you don't hear from them again. They are scammers. I tried to call the number, it's a Google number and they won't answer or call me back. You email buyrealfakepassport.com, no response. You call the number *******105, no answer. I tried the live customer chat, the were talking to me, now there are no response.