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CalmerryReviews 123

3.8

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Calmerry Reviews Summary

Calmerry has a rating of 3.8 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Calmerry most frequently mention online therapy, mental health and video sessions. Calmerry ranks 2nd among Therapist sites.

service
65
value
65
shipping
58
returns
59
quality
62

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Czechia
2 reviews
2 helpful votes
Follow Ethan G.
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Done a great job
May 11, 2021

I am very new to therapy, and so far calmerry has done a great job in making feel comfortable, heard, and like my issues matter.

Date of experience: May 11, 2021
California
1 review
1 helpful vote
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Terrible serivce
May 9, 2021

We purchased this program in hopes that my son could get some help. Well I definitely would NOT! Recommend this site. The first therapist left after his first session, then the others didn't get back to him. We reached out to the site and the person we talked to told us his acct was closed so that's the reason he did not get a response. Well that funny because they charged the credit card for April and May. We were told the sessions he had from his initial purchase would not be discarded just but on hold for when he renewed the services. Now does that make sense? No it just a way to extort money from vulnerable people who are seeking help. Shame on you! At a time that so many people are in need of mental health support once again creating stigma. I hope the owners of the company read this and respond, if not then this just validated that this is all a SCAM!

Date of experience: May 9, 2021
Cheri W. Calmerry Rep
over a year old

Hello Yvonne. Thanks for your feedback. We looked into your inquiry and we'd like to inform you that we did not change cards, as Calmerry is a subscription-based platform. So with your first payment, you create a subscription that automatically charges you, as per your plan. As for your other claims, we will investigate the issue with your counselor to make sure this does not have ever again.

Switzerland
2 reviews
0 helpful votes
Follow Kobe J.
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This is just my 1st session but I believe my session with calmerry.com
So far has been fine. She's mostly asked questions to get to know about calmerry. She let me talk/share what I wanted to. It helped me show myself with less fear. I look forward to my up coming sessions.

Date of experience: May 9, 2021
Texas
1 review
0 helpful votes
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Clients are charged regardless of activity on the platform. Technical issues are common and often, rendering the app useless but Calmerry continues to collect their fee.

Date of experience: May 7, 2021
Cheri W. Calmerry Rep
over a year old

Hello Sondea. Thanks for the feedback. Please note that Calmerry is a subscription-based platform. With your 1st payment, you create a subscription that automatically charges you as per your plan. This information is visible to the client during the check-out process.

Washington
1 review
0 helpful votes
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Availability
April 7, 2021

Didn't really work for me as, like with the other online therapy platforms, there is a lack of therapists in my area. Calmerry says all of the therapists are qualified, but we know that's not what makes the difference. Wish they would be more upfront about this. Their matching process doesn't work if there aren't therapists with the skillset you want available.

The counselor may reply once a day only. Also weird the therapist doesn't have a headshot, at least mine; however, did take some time or effort into replies and not cut and paste. Note I had the messaging only plan. I think the input for text could be better. If you press return, it sends the message, not a new paragraph.\

Edit: I tried a new therapist (also no headshot) and kind of given a scolding like whatever is wrong with your current therapist when I asked to switch. I like the other platforms where you can swtich freely and not given grief over it.

Date of experience: April 6, 2021
Cheri W. Calmerry Rep
over a year old

Hello Smanantha. Thank you for your feedback. We are deeply sorry for the situation. We always do our best to match the client with the best suitable counselor. Giving us as much information as you can surely help. Also worth noting, that our team does not "scold" before changing the counselor, we simply ask for some details to understand why you were not satisfied with that particular counselor so that we can match you with a better fit.

Poland
2 reviews
0 helpful votes
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Imho: Calmery provides the most welcoming atmosphere I've ever experienced on such e-therapy websites. Super supportive service and kind and compassionate mental health professionals – great job!

Date of experience: March 24, 2021
Brazil
1 review
0 helpful votes
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I'd say the treatment of religious abuse and trauma provided by my therapist from this platform was quite beneficial. I almost let off the horrible brainwashing experiences. I learned how to accept myself, established my self-worth and dignity, and now I can define my goals in life. But I wish video calls were more stable. My therapist and I experienced some technical issues and were forced to reconnect twice. That's the only reason I give Calmerry 4 stars.

Date of experience: March 21, 2021
Austria
1 review
3 helpful votes
Follow Merrick G.
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My wife used Calmerry. The last therapy session was 4 days ago. She had some issues with self-esteem & self-worth. We found a counselor here (the service matched her with a specialist) who's amazingly perceptive and experienced. She helped my wife find the root cause of the problem and unhealthy behaviors and deal with all these. By the way, she used only evidence-based approaches, we checked it. I decided to leave the comment as I see a nice result and changes. So good luck =)

Date of experience: March 19, 2021
Ireland
2 reviews
0 helpful votes
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Since I'm quite a silent client and had no idea how to speak with a counselor and articulate my negative emotions, I needed someone to take the main role in the therapy process and lead it. Very grateful to Calmerry for considering this peculiarity of mine! That made our sessions much more relaxed and enjoyable.

Date of experience: March 17, 2021
Oman
2 reviews
0 helpful votes
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I prefer Calmerry ‘cause I see it's the same as Talk space and Better help in terms of therapy quality but much cheaper and. Somehow more enjoyable :)) and their service support is a little bit more emphatic addressing my issues. In terms of the effectiveness, I can't compare yet- my therapy's just started.

Date of experience: March 16, 2021
Iceland
2 reviews
2 helpful votes
Follow Darren F.
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I've been looking for a therapist whom I can completely trust and not just the "I'll-take-your-money-now-go" kind. And one of the best in my life is working for Calmerry! I know there are thousands of people with the same mental health disorders (eating disorder and selective mutism), but here my therapist makes me feel unique. My problems and daily struggles do worry him, and I know I can rely on him every day.

Date of experience: March 14, 2021
Czechia
2 reviews
2 helpful votes
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I like Calmerry and my counselor - even more. The problem I had was my impulsivity and inability to calm down to communicate with my partner to sort out our disagreements effectively. But my counselor recommended some techniques that already worked twice during such situations. I know how to act, not provoking conflict escalation:-)) I wish to continue the therapy here since there are other issues I want to cope with.

Date of experience: March 14, 2021
Greece
2 reviews
1 helpful vote
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At first, I was scared to open up and feel emotionally vulnerable. But my counselor managed to make it like a 1:1 friendly conversation over a cup of coffee. I'm always encouraged to ask and tell whatever I want. This is 100% what I was looking for.

Date of experience: March 10, 2021
France
2 reviews
2 helpful votes
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Kinds of stuff
March 8, 2021

I've never thought that such kinds of stuff, such as grounding, breathe-count techniques, + a therapist's guidance can be such powerful and life-changing things! Very effective! These helped me cope with impulsive reactions and feel peace of mind. I'm glad I've met my best therapist there.

Date of experience: March 8, 2021
Croatia
1 review
0 helpful votes
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Meaningful response
March 6, 2021

"5 points go to Calmerry for the convenience I experienced there.

· My counselor was available from Mondays to Saturdays (very beneficial for me)

· I could isolate myself from others and find the best place to message my therapist any time, telling them how I felt

· My longreads received responses with longreads. I. e., I wrote an extended message with many details and got almost the same-sized (or bigger), meaningful response but no one-sentence answer.

· I had the chance to agree on our therapy appointments, considering my personal time, too."

Date of experience: March 6, 2021
Brazil
2 reviews
0 helpful votes
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Psychotherapy
March 4, 2021

This service gave me continuous support and the feeling that there's always someone around me. It's something I didn't get in "traditional" psychotherapy. Absolutely love Calmerry and their unlimited messaging!

Date of experience: March 4, 2021
Belgium
2 reviews
2 helpful votes
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OK with texting
March 2, 2021

Appreciate the chance to visit text messaging sessions! The support team offered me video calls, but I refused to use this option. Video makes me even more anxious, and I'm absolutely OK with texting. For me, it's 100% better. Thus I have a lot of time to analyze all my thoughts and organize them in a meaningful message. And I'm happy to receive the same meaningful, well-thought-out texts from my therapist!

Date of experience: March 2, 2021
Australia
1 review
1 helpful vote
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I'm constantly stressed and under emotional pressure because of my in-laws. I couldn't stop being anxious and angry( Although the actual problems are not sorted out, the therapist here helps me to cope with these overwhelming feelings, and now I'm less emotionally involved in this stress.

Date of experience: February 28, 2021
Australia
1 review
0 helpful votes
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I'm an LGBT person and a victim of discrimination. Here, I found the support everyone in my situation must get! Very LGBT-fiendly platform. Highly recommended!

Date of experience: February 27, 2021
Ukraine
2 reviews
0 helpful votes
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I felt very comfortable with my therapist at Calmerry. She was easy to
Communicate with and always asked the right questions to prompt me to
Think about my answers. I am glad I have taken a step towards
Improvement.

Date of experience: February 8, 2021

From the business

Calmerry is a trusted online therapy platform that connects clients with licensed mental health professionals for text and video sessions. There are 500+ therapists and counselors on the platform experienced in treating various issues including depression, anxiety, low self-esteem, relationship issues, grief, trauma, and burnout.

After completing a brief survey, a client gets matched with a counselor who’s expert in their particular issue within 1 hour. Clients also get access to mood tracking and journaling tools that help them grow their mental skills, learn coping mechanisms, and engage in self-therapy practices.

To ensure smooth online therapy experience, Calmerry offers free therapist switching for clients who are not satisfied with the quality of their match. The Customer Support Team is available 24/7 and gets any platform-related issues covered in a blink of an eye.

Founded in October 2020, Calmerry has already helped thousands of clients to improve their mental well-b...