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CarchexReviews 198

3.6

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Carchex Reviews Summary

Carchex has a rating of 3.6 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carchex most frequently mention and customer service. Carchex ranks 3rd among Car Insurance sites.

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J W.
2 reviews
0 helpful votes
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I would like to thank your company personnel at the customer services division for their excellent support. Mr. Menendez and Robbie took care of all my queries in a jiffy. Please accept my gratitude towards them for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence. I would especially like to commend them both for their professionalism and superlative skills.

Date of experience: January 15, 2019
Janice W.
5 reviews
0 helpful votes
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January 3, 2019

Date of experience: January 3, 2019
DAVID O.
3 reviews
0 helpful votes
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I was satisfied how EASY it was to understand what I buying. The service was great, questions were answered and not side swipe.THANKS for being there.

Date of experience: January 3, 2019
Dan K.
8 reviews
0 helpful votes
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January 3, 2019

Date of experience: January 3, 2019
BILL C.
1 review
0 helpful votes
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CARCHEX staff members were well informed...
January 3, 2019

CARCHEX staff members were well informed...presented information that I needed to understand in a very clear manner. Overall experience was exceptional.

Date of experience: January 3, 2019
JohnnyC G.
1 review
0 helpful votes
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The complete process (research, contacting, purchase was excellent, very easy and a quick process. All individuals that I spoke with during this process were very professional, helpful and a joy to deal with. I have not used the services as of this writing, but hopefully that process will be as enjoyable as the purchase was.

Date of experience: January 3, 2019
Ray L.
8 reviews
0 helpful votes
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December 26, 2018

Date of experience: December 26, 2018
Bertha E.
2 reviews
0 helpful votes
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I am very satisfied with the customer service
December 17, 2018

I am very satisfied with the customer service. All my questions were answered. I didn't feel pressured into buying anything. I would higly recommend Carchex!

Date of experience: December 17, 2018
Annette M.
4 reviews
0 helpful votes
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So far so good
December 14, 2018

So far so good

Date of experience: December 14, 2018
Diane B.
9 reviews
0 helpful votes
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I have not received a copy of the warranty or email confirmation that the warranty is active.

Date of experience: December 12, 2018
Christy Q.
1 review
0 helpful votes
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Davon Collins did an amazing job getting me the best deal and coverage. He was professional and answered all my questions. He went beyond any expectations I had of making sure I had exactly what I needed. I have not had to use the policy but I feel confident that I am covered if a problem every occurs.

Date of experience: December 10, 2018
traverse Q.
1 review
0 helpful votes
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Sales person and supervisor was willing to offer me better prices

Date of experience: December 10, 2018
Gloria I.
6 reviews
0 helpful votes
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December 9, 2018

Date of experience: December 9, 2018
Craig K.
1 review
0 helpful votes
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Quick and easy super knowledgeable agent that had great coverage quoted in lightning fast moment easiest part of buying a used car. Fair price, I hope to never need the coverage but hope using it is as good as the experience of signing up

Date of experience: December 7, 2018
Conrad P.
1 review
0 helpful votes
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I worked with dan and kashaun about getting a policy for my CAMARO ZL1 and they were awesome they explained everything to me answered all my questions they did not pressure me at all I ended up getting a great policy very affordable and now I have piece of mind thank you so much you guys are the best CONRAD LECLAIR

Date of experience: December 6, 2018
Arif B.
2 reviews
0 helpful votes
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I was very happy with my experience
December 6, 2018

I was very happy with my experience. The agent that I spoke with on the phone was very knowledgeable and informative with regards to the products available. He spent over an hour on the phone to make sure I had all the information I needed. Great service.

Date of experience: December 6, 2018
Marc W.
1 review
0 helpful votes
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December 3, 2018

Date of experience: December 3, 2018
Clark Y.
1 review
0 helpful votes
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Ben and Drew are both pros with what I presume to be a great company and product.

Date of experience: December 3, 2018
Brian G.
9 reviews
0 helpful votes
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Awesome experience very helpful and professional
December 3, 2018

Awesome experience very helpful and professional

Date of experience: December 3, 2018
markgravenhorst M.
1 review
0 helpful votes
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Good
November 26, 2018

Good

Date of experience: November 26, 2018