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Carchex has a rating of 3.6 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Carchex most frequently mention and customer service. Carchex ranks 3rd among Car Insurance sites.
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I would like to thank your company personnel at the customer services division for their excellent support. Mr. Menendez and Robbie took care of all my queries in a jiffy. Please accept my gratitude towards them for their speedy and efficient services. I was able to complete the transaction within seconds thanks to their attentive and alert presence. I would especially like to commend them both for their professionalism and superlative skills.
I was satisfied how EASY it was to understand what I buying. The service was great, questions were answered and not side swipe.THANKS for being there.
CARCHEX staff members were well informed...presented information that I needed to understand in a very clear manner. Overall experience was exceptional.
The complete process (research, contacting, purchase was excellent, very easy and a quick process. All individuals that I spoke with during this process were very professional, helpful and a joy to deal with. I have not used the services as of this writing, but hopefully that process will be as enjoyable as the purchase was.
I am very satisfied with the customer service. All my questions were answered. I didn't feel pressured into buying anything. I would higly recommend Carchex!
So far so good
I have not received a copy of the warranty or email confirmation that the warranty is active.
Davon Collins did an amazing job getting me the best deal and coverage. He was professional and answered all my questions. He went beyond any expectations I had of making sure I had exactly what I needed. I have not had to use the policy but I feel confident that I am covered if a problem every occurs.
Sales person and supervisor was willing to offer me better prices
Quick and easy super knowledgeable agent that had great coverage quoted in lightning fast moment easiest part of buying a used car. Fair price, I hope to never need the coverage but hope using it is as good as the experience of signing up
I worked with dan and kashaun about getting a policy for my CAMARO ZL1 and they were awesome they explained everything to me answered all my questions they did not pressure me at all I ended up getting a great policy very affordable and now I have piece of mind thank you so much you guys are the best CONRAD LECLAIR
I was very happy with my experience. The agent that I spoke with on the phone was very knowledgeable and informative with regards to the products available. He spent over an hour on the phone to make sure I had all the information I needed. Great service.
Ben and Drew are both pros with what I presume to be a great company and product.
Awesome experience very helpful and professional
Good
Answer: Guaranteed there are many companies who Are less expensive. This company just takes your money. Once you pay 80 -90 percent. They become arrogant and don't care if you get upset and quit... They got a brunch of free money from you...
Answer: Not hard to reach the company. But hard to get them to honour the contract...
Answer: They will tell you the item is not covered, even if you see it on the contract...