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Carwise Reviews Summary
The company generally enjoys a positive reputation for delivering high-quality repairs and exceptional customer service. Many customers praise the professionalism, efficiency, and thoroughness of the service, often highlighting the meticulous work and timely updates provided throughout the repair process. However, concerns arise regarding the accuracy of estimates and difficulties in accessing customer support, particularly with the Carwise platform, which some perceive as unhelpful. Overall, while the company's repair services receive commendation, improving communication and support mechanisms could enhance the customer experience further.
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I had my Toyota Rave 4 fixed OLender's and pick it up yesterday. They did a really nice job fixing the damage. Kamile called to follow-up on the progress and when my car would be done, too! AAA recommend you all to me and now I see why.
Thank you for fixing my car... Appreciate it! Sharon D
The owner Ken Wrobell is a MIRACLE WORKER and my hero. My rating is 12 stars. I brought in my 2013 Mini Cooper after two panels on the passenger side of the car were greatly scraped by an adjacent driver attempting to park into the space next to me. There were serious multiple white horizontal lines an my black car. The original estimate was $1,000.00 to repaint the two panels. My insurance deductible is $1,000.00. I was given an option that the scratches could be cleaned on the side panels. He also agreed to do all the scratches that have accumulated on my car. When I came out to view my car it looked like it could be placed in the show room of a dealership as a new car. I actually shook with positive shock as I keep circling to view my new car, there were no scratches. My car was washed and the interior cleaned. He only charged me $150.00. Taylor Blue
You would never know they have been in business for almost 2 years. It took 4 to 6 hours for me to get a car, after they knew I was on my way with a down payment. There was one mistake after another on the paperwork. No one seemed to be very confident in what they were doing! It was just one big cluster****! Almost as bad as Green Ford!
Avoid at all cost. Poor customer service. Give you the run around about your car loan. Threaten to come and take their car and it towed after you put down a down payment.
I don't like to be told about an issue about my car and was given. An answer I am a expert and have had a. Lot of years behind me. I know my car and didn't appreciate to be told my car was already with side panel scratches no way no how. I rate u O
This site is owned by CCC, they are a software company who provide estimatic information to autobody shops. To be listed as on of the companies they would refer customers to you have to use their product. The reviews the provide is via their review systems. To be a part of their network you have to subscribe to their software at a cost of around $750 a month. They don't tell a consumer this when you land on their page. As an independent shop owner who don't use their software, we have to fight get each of the customers we acquire. Site's such as this should be honest as to what they are doing, namely harvesting consumers who do not know any better to use their referral network.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members