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CheapOairReviews 14,844

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company responds to reviews on average within 2 days

Instant Feedback

231,378 reviews

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Belize
1 review
0 helpful votes
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GoodMy experience was very good
December 12, 2024

GoodMy experience was very good. I will recommend you to other friends.
It's a good information and rápida. An general you are very good.

Date of experience: December 2, 2024
CustomerService C. CheapOair Rep
6 months ago

Hi Luz C, We appreciate your kind words and are glad to hear you had a positive experience.

BN
1 review
1 helpful vote
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Real easy to use
December 12, 2024

Real easy to use. Helpful tips at where to fill the form and any error comes up. Efficient and useful to see as areas are colour coded. Making a change to my travel dates and times was quick and efficient too.

Date of experience: December 2, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you Siobhan C,, for your kind words and for choosing our services. We strive to provide the best possible experience, and your feedback means a lot to us.

Viet Nam
1 review
0 helpful votes
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Excellent service they send you details and emails telling your flights

Date of experience: December 2, 2024
Colorado
1 review
0 helpful votes
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User friendly, quick and effiencent and allows payments using affirm. Traveling on a budget I do recommend.

Date of experience: December 1, 2024
TT
1 review
0 helpful votes
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Very easy, straight forward, convenient and in a timely manner.

Date of experience: December 2, 2024
Michigan
1 review
0 helpful votes
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Good it has been very helpful Thank you, it was an easy process

Date of experience: December 1, 2024
Nevada
1 review
0 helpful votes
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Quick, easy and affordable!
December 11, 2024

Quick, easy and affordable! It was a great deal. No problems

Date of experience: December 1, 2024
Maryland
1 review
0 helpful votes
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The choices for flight information was easy to understand and affordable.

Date of experience: December 1, 2024
Connecticut
1 review
0 helpful votes
Follow Marvin Y.
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My first time and very nice price and variety flights and hours I like

Date of experience: December 1, 2024
New York
1 review
0 helpful votes
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It was easy no problem i call in and make my reservation over the phone it was easy didn't run into any problems

Date of experience: December 2, 2024
Jamaica
1 review
0 helpful votes
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My experience was an excellent one, I really appreciated the call from the agent. This tells me that I am important to CheapOair.

Date of experience: December 1, 2024
Mexico
1 review
0 helpful votes
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Gracias muy amables, muy atentos a viajar con mi familia y amigos

Date of experience: November 30, 2024
Minnesota
1 review
0 helpful votes
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Too many steps for things a person may not need, I will better be able to tell of my experience once my trip is done.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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No comment no comment no comment no comment no comment no comment no comment

Date of experience: November 30, 2024
New York
3 reviews
0 helpful votes
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Simple site to maneuver...
December 10, 2024

Simple site to maneuver... great prices. Highly recommend to others traveling at the same time.

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Esta bien nada mal hay vuelos baratos y economicos son muy buenos

Date of experience: November 30, 2024
Wisconsin
1 review
0 helpful votes
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Booking the flight for my vacation was pretty simple and easy.

Date of experience: November 30, 2024
Brazil
1 review
0 helpful votes
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Summary different from confirmation e-mail (which is the correct one)

Date of experience: November 30, 2024
Bahamas
1 review
0 helpful votes
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Thank you universe 🌌 I had a positive experience and would live to continue having great experiences

Date of experience: November 30, 2024
Georgia
1 review
0 helpful votes
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Great,easy and fast response very quickly and extremely professional

Date of experience: November 30, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209