On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Too much add on stuff; took too long to just confirm my airfare.
Cheapoair is a budget-friendly travel booking platform that offers affordable flights, hotels, and car rentals. With user-friendly search tools and exclusive deals, it helps travelers find the best prices for their journeys. Ideal for savvy explorers, Cheapoair ensures great savings while planning memorable trips around the globe.
Easy to book and select which air travel times you wanted. Easy to select seats. Nice gentleman called to confirm and asked us if we were sure we wanted to exclude travel insurance. Explained in great detail what it was and than we accepted. Thank you ChespAir!
Customer care agent was excellent and did all he could to assist me in getting the right flight after I miss my flight check in time.
Buena rápido asecsibilidad solo q no puedo checar o no se como checar cuantas maletas tengo q yevar
Cheapo staff try their best to help or put you in touch with who can assist
No information and guidelines. Could not change car drop off location.I need to drop off the rental car in Sacramento airport Hertz instead drop off at San Francisco airport.
This has been an easy and quick booking and experien. Thanks you very much for all.
They are very accommodating regarding the queries and the plane ticket is low in price
It was easy to find a reasonable ticket to flight internationally and it was all we were looking for.
Harvy I hope I'm saying his name right was outstanding. Gave him my budget limit he did even better. Thank you.
Exelente servicio muy económico los pasajes con cabinas disponibles para viajar tranquilo
I wish that everything was included before you book, like seat selection and such but overall a good experience
It was easy to book and was the best price around. Would use again
While planning my trip to Florida came across Cheapoair and it was pretty easy!
Booking is easy and the after sales services that the portal is giving me is very much appreciated.
A little confused, but I made it! I wonder why
I tried to select the seat CheapOair charge more
Ticket sold should include seat.Thanks
I hate theives. Your company is one of the biggest theives I've ever seen. I was in the process of buying tickets and the price changed right after I purchased. That makes you theives.
Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out at any time. That is why it is a standard in the airline industry, no matter if you purchase tickets through the airline, an online website or a local travel agency, fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. If you have any questions or concerns please don't hesitate to contact our representatives. They will be happy to assist.