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Branson Shows Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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After hearing the Ad on 96.3 FM St. Louis Radio 3 or 4 times, I followed on to Touhill.Org which is connected to Mo. University in our City and State.
I then ordered 3 tickets to the Micheal Jackson Review to be seen in St. Louis, Mo. In the Touhill theatre.
I was then informed that the tickets were to be picked up in Branson, Mo. $184.00 was lost since no show was planned in St. Louis per ad on November, 22nd.
My very first time for tickets on line. Good experience!
Booking was easy and I'm looking forward to our weekend!
Customer service was very helpful, not a long wait time. Impressive.
Customer service was very helpful and available
It was good but could not book top of the rock on it.
It was good but could not book top of the rock on it.
BRANSON SHOWS ARE A SCAM! I DID THE BOGO ABD IN REALITY BECAUSE OF THE TAXES AND FEES THEY CHARGED ME. WHEN I BOUGHT THE TICKETS IAT THE END OF PURCHASING IT GAVE ME 2 OPTIONS I COULD HAVE TICKETS EMAILED TO ME OR SNAIL MAIL. OF COURSE I PICKED EMAIL. ALL I GOT WAS THE ITINERARY. SO I CALLED THEM AND WAS TOLD I HAD TO PICK UP TICKETS IN PERSON. WELL THAT CAN'T HAPPEN BECAUSE I LIVE IN INDIANA. THE TICKETS WERE A CHRISTMAS GIFT FOR MY DAD WHO LIVES IN NIXA. SO THEY WANTED TO CHARGE ME A FEE TO PUT THE TICKETS IN MY DADS NAME. I TOLD NO WAY AM I PAYING FEE FOR THAT! SO I TOLD THEM JUST CANCEL THE TICKETS AND WAS TOLD YOU GUESSED IT HAD TO PAY A FEE. I SAID NO WAY TO THAT AS WELL! I WAS ALREADY PAYING $54.00 AND SOME CHANGE FOR TAXES AND FEES. THAT CANCELLED OUT GETTING A FREE SHOW. I TOLD THE GUY I WAS TALKING TO I WANTED MANAGER AND HE PUT ME THROUGH TO HIS SUPERVISOR AND TOLD HER I WAS NOT AUTHORIZING THEM TO CHARGE ME ANY TYPE OF FEES AND IF THEY CHARGED ME ANY I WOULD DUSPUTE IT WITH MY CREDIT CARD COMPANY. SO THEN SHE SAID I COULD GET MY DADS NAME ON TICKETS BYT COULD NOT CANCEL THEM IF I DID THAT. SO I SAID YES PUT DADS NAME ON TICKETS. ALL THE FEES THEY WANT TO CHARGE YOU IS UNBELIABLE! ITS A SCAM TO ME! I WILL NEVER USE BRANSON SHOWS AGAIN!
Easy to navigate and order tickets
Jess was so very helpful. He went above and beyond, helping me with an error I made in booking. I really appreciate his help and his service.
You make it easy to get tickets before we arrive for our vacation. Thank you.
Called to find out what location gave us the best all around view and what seats we could get.
Customer rep advised best location which we purchased. However, no seat selection was an option on site. We called again to make selection and we were told we couldn't make selection, but we would be given whatever was available.
Still no confirmation or what our seat# are. Will never use your site again.
Did not allow us to select the section 102, as customer serv advised was the best seating at the time.
Easy to navigate. Very helpful to have all of the available dates and times in one place.
I thought I was getting printed tickets off the internet. I don't have time to screw around running around! Disappointed at best
Easy process and was a comprehensive list of options.
Very easy system to use, even for us old timers!
Not being savvy it went pretty well. Just appreciated we got all our tickets booked without being timed out. We are looking forward to our Branson getaway
We got all our shows all booked at one time. Looking forward to Branson.
Well, to tell the truth I didn't care for the pick up ticket policy.
I think it could be printed out a little clearer on needing to pick up the tickets.
The site was easy to use. Just pick your show and time and click and pay. It was so simple.
It was easy to navigate the site to find the tickets we wanted and the price was great. Confirmation came quickly.
The show was spectacular and the facility was amazing. It lived up to and beyond our expectations.
So far; so good. The real test will be when we get to Branson. Ask me then or after! Today is 9/21; we're going there 9/29 - 10/2.
I was repeatedly asked to enter my phone number and requested to have either handicap or aisle seating as my wife has Parkinson's Disease. The last time in Branson, I also requested this with as few stairs as possible, but the request was not honored. I'd appreciate some verification in advance to know if such a request was accepted so we would know whether she'd need her walker which is sometimes needed due to balance issues.
Overall was great, not a fan of trying to get sold a vacation. I get it though it's part of the job. Just like to get tickets to a show workout that part.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members