On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Visiting the site for the first time, I was thoroughly impressed by its user-friendly interface and the wealth of information it offers. The site features straightforward and accessible communication options, enhancing the overall experience. Compared to numerous other flight websites I have used, this site stands out for its ease of use and convenience. I will definitely use CheapO again.
Easy and quick response and friendly agents helping me all over the way
The cheap flights are fine to me the agents are nicely when I call them they reply gently and quick and 24/7
It was good I was very satisfied with my trip and the price perfect
Always helpfully and pleasant and the staff is always working and looking to find u the best deal
Very efficient. I was very impressed when I was sent a email, making me aware that there was changes to my flight and giving the option to accept the changes or cancel my flight. I really appreciate it. Thank you.
I am pleased with the service and will be using this service henceforth
IT WAS OKAY. I ACTUALLY BOUGHT THE TICKET FOR MY UNCLE. THE PRICE WAS OKAY AND HE SAID HIS EXPERIENCE WAS GOOD.
I've used CheapOair several times for booking flights, and they've consistently provided excellent service. The website is user-friendly, with a straightforward booking process and competitive prices. I appreciate the frequent updates and reminders, which make travel planning stress-free. Their customer service team has always been helpful whenever I've had questions or needed assistance. CheapOair has become my go-to platform for affordable and reliable travel arrangements. Highly recommend!
Easy to use site, great price and even better service. I recommend this company
Great service and booking was very easy. Great service and will continue to use it
You have more selections of affordable flights that fit your budget.
It was fast and easy-to-use. And also there are a lot of options to choose from.
Phone operator got me best times possible, and saved me time.
I have experienced delay but it they weren't so bad. It was not done purposely and the inconvenience was minimal.
Easy to use and convenient. No hassle, fast and very easy to understand.
Fast processing of all available flight options Easy to navigate!
You cancel my flight return and i was upset.you help with new reservation
Airline booking and car rental was very convenient. Planning another trip, the decision was very easy.
Easy and Quicker to navigate selecting flights.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. When the airline make changes to their flight schedules, we understand it can be very upsetting. We regret any inconvenience or frustration.