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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Airline booking and car rental was very convenient. Planning another trip, the decision was very easy.
Easy and Quicker to navigate selecting flights.
Always had fantastic results. Very friendly staff and knowledgeable.
Good and convenient service. Easy and customer friendly online service.
The agent who helped me was very jive and very good. Definitely I will recommend your site to family and friends.
I was checking and wondering why my seat was pending so I decided to ask a question but I did get and answer but it ok.
Very satisfied with this service so far. Will update as my flight booking progresses.
E sempre um prazer poder viajar, ainda mais quando encontramos condicoes e precos acessiveis e na data requerida.
When money is tighter than ever, CheapOair is very helpful for budget travelers.
Really convenient and fast also I love all the options thank you to the system of the page I hope i can use more often in the future.
So far so good. The on line people were also helpful in placing my flights
Fácil y seguro. Me.gusto la.experiencia, la.informacion llego a.tiempo al.correo.muchas gracias
Please don't save my Credit Card information and font share with any one. I would love to kerp baying fly tickets from you again.
اتمنى ان تسرع في اخد تذكرتي جيدة اتمنى اكترجيدةالحمد لله
Expérience efficace et rapide avec beaucoup d'intérêt et entièrement facile a acheter
Toda la gente son amables y tienen un buen servicio y tiempo para todos nosotros gracias a todo el personal de CheapOair
You claim the lowest airfares and you do deliver. My only complaint is that app sometimes does not show upcoming trips. I would like to not have to go to the airlines web page. That why I use you. Overall I'm happy with you
Wonderful prices and easy to use and compare to other flights
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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Thanks for the feedback, but wondering why you gave us a 1 star rating instead of higher one