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CheapOairReviews 14,844

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company responds to reviews on average within 2 days

Instant Feedback

231,378 reviews

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New York
1 review
0 helpful votes
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Airline booking and car rental was very convenient
December 6, 2024
Updated review

Airline booking and car rental was very convenient. Planning another trip, the decision was very easy.

Date of experience: November 27, 2024

Easy and Quicker to navigate selecting flights
October 4, 2024
Previous review

Easy and Quicker to navigate selecting flights.

Date of experience: September 24, 2024
Virginia
1 review
0 helpful votes
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Always had fantastic results. Very friendly staff and knowledgeable.

Date of experience: November 26, 2024
Indonesia
1 review
0 helpful votes
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Good and convenient service
December 6, 2024

Good and convenient service. Easy and customer friendly online service.

Date of experience: November 26, 2024
North Dakota
1 review
0 helpful votes
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Easy
December 6, 2024

Easy to arrange flight. Unfortunately there is no senior citizen discount available.

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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The agent who helped me was very jive and very good. Definitely I will recommend your site to family and friends.

Date of experience: November 27, 2024
Florida
1 review
0 helpful votes
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I was checking and wondering why my seat was pending so I decided to ask a question but I did get and answer but it ok.

Date of experience: November 26, 2024
Nevada
1 review
0 helpful votes
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Very satisfied with this service so far. Will update as my flight booking progresses.

Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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E sempre um prazer poder viajar, ainda mais quando encontramos condicoes e precos acessiveis e na data requerida.

Date of experience: November 26, 2024
Maryland
1 review
0 helpful votes
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CheapOair
December 6, 2024

When money is tighter than ever, CheapOair is very helpful for budget travelers.

Date of experience: November 26, 2024
California
1 review
0 helpful votes
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Really convenient and fast also I love all the options thank you to the system of the page I hope i can use more often in the future.

Date of experience: November 26, 2024
Malaysia
1 review
0 helpful votes
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So far so good
December 6, 2024

So far so good. The on line people were also helpful in placing my flights

Date of experience: November 26, 2024
South Carolina
1 review
0 helpful votes
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Fácil y seguro
December 6, 2024
Updated review

Fácil y seguro. Me.gusto la.experiencia, la.informacion llego a.tiempo al.correo.muchas gracias

Date of experience: November 26, 2024
CustomerService C. CheapOair Rep
over a year old

Thanks for the feedback, but wondering why you gave us a 1 star rating instead of higher one


Cómodo rápido y seguro
December 3, 2024
Previous review

Cómodo rápido y seguro

Date of experience: November 23, 2024
California
1 review
0 helpful votes
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It was all good
December 6, 2024

Please don't save my Credit Card information and font share with any one. I would love to kerp baying fly tickets from you again.

Date of experience: November 26, 2024
Florida
1 review
0 helpful votes
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Cheap and easy to book
December 6, 2024

Good service and easy to access and also was very inexpensive

Date of experience: November 26, 2024
Morocco
1 review
0 helpful votes
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اتمنى ان تسرع في اخد تذكرتي جيدة اتمنى اكترجيدةالحمد لله

Date of experience: November 28, 2024
Canada
1 review
0 helpful votes
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Expérience efficace et rapide avec beaucoup d'intérêt et entièrement facile a acheter

Date of experience: November 26, 2024
Illinois
1 review
0 helpful votes
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Toda la gente son amables y tienen un buen servicio y tiempo para todos nosotros gracias a todo el personal de CheapOair

Date of experience: November 26, 2024
Massachusetts
1 review
0 helpful votes
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Did your job as advertised
December 6, 2024

You claim the lowest airfares and you do deliver. My only complaint is that app sometimes does not show upcoming trips. I would like to not have to go to the airlines web page. That why I use you. Overall I'm happy with you

Date of experience: November 26, 2024
Philippines
1 review
0 helpful votes
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Good Day!
December 6, 2024

Good Day! Good.to have CheapOair! Next time will book again and will recommend to my relative and friends.

Date of experience: November 26, 2024
Wisconsin
1 review
0 helpful votes
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Love Cheap o air
December 6, 2024

Wonderful prices and easy to use and compare to other flights

Date of experience: November 26, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209