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Coco's BrideReviews 55

3.6

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Coco's Bride Reviews Summary

Cocosbride generally garners positive feedback for the quality and beauty of its dresses, with many customers expressing satisfaction with the craftsmanship and fit. The company's customer service is often highlighted as responsive and supportive, particularly during the ordering process. However, concerns arise regarding delivery delays and inconsistent communication, especially when issues occur post-purchase. Some customers have reported significant problems with custom sizing and product quality, leading to dissatisfaction. Overall, while many customers have had positive experiences, there are notable areas for improvement in service reliability and support during challenging situations.

This summary is generated by AI, based on text from customer reviews

service
17
value
17
shipping
17
returns
16
quality
15

We monitor reviews for authenticity

BA
2 reviews
8 helpful votes
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Satisfied buyer
December 17, 2019

I have received excellent customer service from day one of placing the order. I did pay for expedited service but the dress arrived even faster than expected. The dress was beautiful and I would not hesitate to recommend Cocosbride if I am ever asked for a recommendation for a wedding dress.

Date of experience: December 16, 2019
BA
3 reviews
9 helpful votes
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"Perfect"
December 16, 2019

Just received it today and it's so beautiful From my first communication to the delivery of the dress was an easy, smooth process. The dress was ready in 3 weeks after ordering I used a professional seamstress to take my measurements and it is a perfect fit. No costly alterations needed like when you order a dress from a bridal shop. It's perfect for my beach venue and the back of the dress with the train is stunning! Will add more pics after the wedding day!

Date of experience: December 16, 2019
BA
3 reviews
5 helpful votes
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Happy
December 14, 2019

More than satisfied! All the items exceeded my expectations. They were quality dresses. I was more than happy with my purchases. Prompt delivery.

Date of experience: December 13, 2019
BA
3 reviews
6 helpful votes
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Perfect
December 11, 2019

Dress is beautiful. I recommend this site. The dress is beautiful, quick delivery, price is cheaper than in a boutique locally. Highly recommend...

Date of experience: December 11, 2019
BA
3 reviews
6 helpful votes
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Excellent Store
December 10, 2019

I've been a bridesmaid 9 times so I've had to buy thousands of dollars worth of dresses over the years. This was the first time that I actually really liked the dress and was happy with the price. $99 for a bridesmaid dress is such a relief as I've often had to pay 3x that amount. Definitely recommend to all the brides out there who don't want their friends to resent them! Being a bridesmaid shouldn't cost an arm and leg.

Date of experience: December 8, 2019
BA
2 reviews
21 helpful votes
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Amazing dress
December 8, 2019
Updated review

After searching department stores and returning 2dresses, I discovered Cocosbride. There were so many beautiful choices, all reasonably priced. I decided on a custom fit dress in burgundy. Beautiful, elegant, AND comfortable! I received many compliments. Customer service was top notch.

Date of experience: December 6, 2019

Wonderful website
November 27, 2019
Previous review

I also ordered two bridesmaid dresses from them, and they were also beautifully made and very good quality. The speed of service was also really good.

Date of experience: November 27, 2019
BA
2 reviews
8 helpful votes
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Perfect shopping
December 3, 2019

Nice shopping site. My shopping experience was great. I got my wedding dress and sexy sleepwear delivered within a short time. It is well designed and fits perfectly. Can't go into details now

Date of experience: December 3, 2019
BA
2 reviews
7 helpful votes
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I ordered a beautiful dress but unfortunately it was a bit too big so I needed to return it. They gave me a refund and even let me return it past the 7 day window. The sales representatives I worked with were so helpful and kind! I highly recommend. Shipping was fast and the dress was much higher quality than I was anticipating. I'll be ordering another dress from them (hopefully in my size this time)!

Date of experience: December 3, 2019
Serbia
4 reviews
5 helpful votes
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Wedding dress
December 3, 2019

First of all my dress got here about 2 weeks in advance than scheduled! I received SO many compliments on my wedding day about the dress I was so pleased with this website. Thank you Cocosbride for making my wedding dress dreams come true. Hope this helps!

Date of experience: December 2, 2019
BA
1 review
5 helpful votes
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Happy with my order
November 23, 2019

I ordered a ball gown wedding dress for my wedding from Cocosbride. The delivery (to US) took about 3 workdays and the dress is more beautiful than I expectet. I would recommend to order a dress which already has good ratings on the website itself and to indicate your body measurements (because you will receive a prefect wedding gown). Good luck! :)

Date of experience: November 21, 2019
BA
2 reviews
7 helpful votes
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Amazing!
November 20, 2019

Perfection is an understatement. What an amazing experience, I was was so blown away by their service, they communicate well, there are available to chat at any time, they give you the best advice and the are true to their word. Perfect is an understatement for their services. Cocosbride is outstanding and exceptional in all areas. When I received my wedding dress my gosh I was lost for words and felt like but buying another one just so that I can enjoy that experience over again. The sizes were perfect and shipping fast, effective and very efficient. I have referred to one of my friends who is getting married soon and I can wait to refer more people. Thank you...

Date of experience: November 20, 2019
Slovenia
2 reviews
5 helpful votes
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Fantastic!
November 20, 2019

I wanted to give a detailed review to help other brides who are thinking of buying their gown online. I am from New Zealand and when I started looking at gowns I just could not bring myself to spend thousands on a dress for just one day. So instead I started looking online. I did quite a lot of research into different websites, and read a lot of terrible stories. I found that many websites looked unreliable e. G all the pictures looked stolen from designers and prices were too good to be true. Then I found cocosbride.com. This actually made me feel better about it. I did plenty of research, and read as many independent reviews as I could find. I found that it was mostly positive. I decided that I would risk it and I ordered from Cocosbride quite early, so that if it didn't go to plan I would still have time to find another option. I read every single piece of information on the website and I was appreciative of how they were quite honest about purchasing online. Also that there was a chat section so I could ask questions. I did ask several questions about fabric options etc, and the progress of my dress once I had ordered and for each request, the person made contact with the tailor and had sent me an email with a quality reply within 24 hours which was great.

Date of experience: November 19, 2019
BA
1 review
3 helpful votes
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I could not have been more pleased with my gown! They made ordering easy and I used their measuring instructions to ensure I had the right size... and it fit perfectly! I got compliments all day long. Even the photographer complimented me on how beautiful I looked and how well the gown photographed. My husband told me how proud he was of how beautiful I looked and it warmed his heart seeing me glowing! Thanks so much for being so beautiful of a very, very special day. From the initial ordering, throughout the travel process, the shipping information, down to delivery, Cocosbride kept me posted on the status of my order. And I've already started shopping for my next Cocosbride creation! Again, I thank you for such a wonderful experience!

Date of experience: November 4, 2019
BA
3 reviews
6 helpful votes
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*Amazing*
November 1, 2019

I LOVED MY DRESS! My wedding dress came out beautifully and for an amazing price. It did come a day late but I think they did an amazing job.

Date of experience: October 31, 2019
BA
2 reviews
7 helpful votes
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Amazing
October 23, 2019

Cocosbride really makes me have a good shopping time! Their customer service staffs are very prefessional and friendly. They answered a lot of questions of mine and guided me to finish the order. But most importantly, the gowns were of superior quality and workmanship. Intricate embellishments were lined and sewn beautifully and none of them was missing. I will DEFINITELY order my dress from Cocosbride and I recommend you do the same!

Date of experience: October 21, 2019