CoinbaseReviews 841

Seriously bad experience with coinbase: id verification is the most frustrating you will ever have. Have still not been accepted after nearly a week of trying.
The entire process is inefficient and mostly not working.
Support is... well, not there.
Hat will happen with your funds if you have an issue and cannot get hold of anyone: these people are not accountable to anyone and cannot be trusted.
This is the sort of organization that give crypto currency a bad name.
Use at your own risk

originally attempted to register with the cellphone app, putting in all necessary information. Each time - about 6 attempts spread out over almost 2 weeks - I would constantly have to go through the same steps until it either locked me in ID limbo or if that got through (only one time mind you), than I would than get stuck in payment verification limbo.

The last attempt was directly on their website (not through the app) to see if it would have better luck seeing as I am given the additional option to upload photos from a jpg. Same result...failed verification.

I noticed other potential users having the same problems based on many of the reviews. The other thing I noticed were the conveniently placed "outages" when prices were at their highs.

This $#*! is extremely phishy. This company is not the future for digital currency exchange...it has failed that "verification".

On a sidenote: if cryptocurrency is supposed to be decentralized, why are you forced to go through a mediary (exchanges) to buy and sell? That is still a form of centralization. Additionally, you can be locked out of access to your wallet or any transactions do to "outages".

Used to be very convenient. Recently needed to do a transfer. After spending time on verifying "new login", I enter the details... and am hit with a 3-day clearance interval because it's not a address I sent to before. Unless you verify with ID, that is - the site states. So I go to that page. Turns out that my country is not supported for ID verification. I try to message the support asking if there is any other way to verify. 3 days later I get a response that they **do not offer email support for residents of my country**. My country is not subject of sanctions by US or EU, this is their own choice. I didn't even know that you could offer paid services while outright denying support.

So I change my phone and try to sign into Coinbase only to find you have to jump through circus rings to get access to your account, because the sign-in re-verifies you after a month of not logging in; and if you don't have the phone number you used to enroll with you have to send a snapshot of your drivers license and a selfy, to say the least it's uncomfortable. Then when I finally get access to the account, 2 DAYS later, I go ahead and send some Bitcoin to an address; well, the address timed out and I had to endure a nerve wracking 2 days before it hit my wallet again. I would never do business with this company again.

I probably only have less than one quarter of a Bitcoin in my Coinbase wallet at the present moment... back a few years ago, it was so user friendly and so easy to do things... like transfer Bitcoin and that sort of thing... now it has morphed into a very user unfriendly whores nightmare... security is now so damned tight... that I cannot even get into my account any more... I have just got so frustrated with them... and frankly I want nothing to do with cryptocurrencies any more... that's it... fool me once, shame on you Coinbase... there has got to be better sites than Coinbase... do not make the same mistake that I made... look elsewhere for a cryptocurrency wallet...

My mother and grandmother each put in 1000 dollars back in 2014. My mother died last year and my grandmother is 97. I have been trying to get their money back for over a year! I have 28 pages of emails documented and all they do is offer excuses, ask for court orders, anything and everything to stall and or delay you from getting to your money!

I am now in the process of filing complaints with the FBI, California State Attorney General, Both California State Senators and the FinCin bureau and who ever else will take a complaint.

After all the back and forth, I firmly believe that Coinbase is a Bernie Madoff Scam and that the money simply does not exist. A Ponzi Scheme at best!

My Family invested $2000. 00 back in 2014, supposed to be worth over $16,000 now and we will probably never see a dime! :(

CoinBase is a horrible company. I tried to send my payment to a vendor and the transaction timed out. CoinBase couldn't process the transaction fast enough and the vendor rejected the transaction. The money was supposed to return to my wallet but it did not.

I went to the FAQ and it states if the transaction times out CoinBase will contact the vendor and submit the payment. I was in contact with the vendor for 7 days with no message from CoinBase. I then e-mailed them 3 times over the next 7 days. Their site states they will be in contact within 48 hours. It took them 21 days to respond to my e-mails. By then I filed a complaint with the BBB.

CoinBase final got a hold of me and said my account was being terminated for a policy violation. Turns out they don't like people reporting them so they close your account. I was told I wouldn't receive a refund but I can keep my remaining. 26 cents in my account.

Luckily the vendor felt bad for me and sent me my order for free. So not only did CoinBase keep my money but the vendor had to send me a free order out of good will.

I'd never use CoinBase EVER. They SCAMMED me out of $85.75. This company is a joke.