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CoinbaseReviews 841

1.2

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Coinbase Reviews Summary

Coinbase has a rating of 1.2 stars from 841 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Coinbase most frequently mention customer service, bank account and phone number. Coinbase ranks 59th among Centralized Exchange sites.

service
357
value
321
quality
309
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California
1 review
1 helpful vote
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Zero customer support
September 13, 2024

When my wallet was compromised, they did little to help me recover the money that was in there. It took long to even get a customer representative that listened to me. Only Dctline [com] was able to resolve my case.

Date of experience: September 13, 2024
New Jersey
1 review
0 helpful votes
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I was locked out of my coinbase account for over three months, and despite numerous attempts to resolve the issue, I couldn't get any assistance. I tried everything—complaining, reaching out through multiple channels, even posting reviews—but nothing worked. They eventually blocked my review account as well, which only added to the frustration. Fortunately, I came across Rapidresolute, and they were able to facilitate the return of my funds. After months of stress and uncertainty, finally seeing my assets restored was a huge relief. I'm grateful to have found a solution when I thought all hope was lost.

Date of experience: August 25, 2024
Massachusetts
1 review
0 helpful votes
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Be careful people
July 23, 2024

We all just have to be more careful when investing with this sites,they have many agents who lure people into trading with them,and when it time for profit withdrawal they will deny you access into the website and they will keep asking for more payments,.i'm a victim, i lost 17k usd to them but with the help of a friend who is a recovery consultant
Reach him on Telegrm (axbrad) i was able to retrieve all my money from their website..

Date of experience: July 23, 2024
Nigeria
1 review
0 helpful votes
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I enjoy writing this review and I sincerely hope that I will publish it again. I would like to thank the recovery team for their excellent support in helping me get all my money back, you can contact them directly on via WhatsApp *******066

Date of experience: July 14, 2024
Florida
1 review
0 helpful votes
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Personal experience
July 12, 2024

I and my brothers were fooled into a scheme that was supposedly an investment portfolio specialized in imports and exports. 8 months of constant funding gone down the drain but thanks to a private investigator I found here in this forum. All Cracker WhatsApp/ no ‪+1 3*10*902*84*99 is well recommended here in this funds recovery platform because they are the only ones everyone must go to. I and my brothers have now reconciled after the awful event. Thank you to All Cracker.

Date of experience: July 12, 2024
Illinois
6 reviews
0 helpful votes
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BEWARE!
June 12, 2024

I strongly caution against engaging with Coinbase, as my experience suggests they operate as a scam company. Be wary of any involvement, as it may result in financial loss and unfavorable outcomes.

I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME AND PROFILE PICTURE ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).

Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.

Date of experience: June 12, 2024
GB
2 reviews
0 helpful votes
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RECLAIM 001 COM
June 6, 2024

RECLAIM 001 COM has a proven track record of helping people recover their money after they've been the victim of theft or fraud. They have a great reputation for helping people get their money back, and their security measures are top-notch. I've read a lot of stories about people who have had their money stolen, and RECLAIM 001.com has helped them get it back. It's clear that they care about their customers, and they're dedicated to helping people in difficult situations.

Date of experience: June 6, 2024
Italy
1 review
1 helpful vote
Follow Kathleen M.
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Coinbase is holding me and my money hostage…all I want to do is transfer my funds from my old account to my new account.but they are STONEBALLING ME…I will sue them in small claims court.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
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.
June 3, 2024

I thought coinbase was legit, but they took $7,785 and ran. It's been weeks with no communication. Their customer service is a joke. I'm beyond frustrated and feel so cheated. Avoid this site at all costs if you don't want to lose your money.
Each step with...! Check them out on you net has been a stride away from financial despair towards prosperity.!

Date of experience: June 3, 2024
Canada
2 reviews
0 helpful votes
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My account was compromised weeks ago, and I have been struggling with ineffective support via email. Phone support is unavailable, and the chat is just a basic bot. Despite repeatedly informing them that their suggested solutions don't work, they continue to provide unhelpful responses, making me question if they're even human. However, Mark Fisher was able to resolve my issue. If you need assistance, reach out to him via ema!l (Markfisherjr@ outlook.com)

Date of experience: May 18, 2024
Nigeria
1 review
0 helpful votes
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I TOOK EVIDENCE WITH SOME PROVE AND THE TRANSACTION HISTORY OF BEEN SCAMMED BY COINBASE TO COINSREFUNDORG, LEGAL ACTIONS WERE TAKEN AND I WAS ABLE TO GET MY MONEY

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Lexicorp.info helped me get $45k refund front coinbase. Helped me recover all my funds back from coinbase

Date of experience: May 1, 2024
Belgium
1 review
1 helpful vote
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First class scammers!
April 26, 2024

Identical experience. Money locked. Impossible to transfer back to my account. Impossible to put it in an external wallet.

Thieves!

Date of experience: April 26, 2024
Nigeria
2 reviews
0 helpful votes
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Stay away
March 27, 2024

Scammers they will run away with your money and never reply to your text anymore until I contact LEGALREFUNDHUB.Org who helped me in recovering of my money back

Date of experience: March 27, 2024
Rhode Island
1 review
0 helpful votes
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After facing obstacles withdrawing my profits from Coinbase, Mendup.Org came to my rescue. Their expertise and dedication helped me recover my funds, turning a frustrating situation into a success story. Grateful for their exceptional service."

Date of experience: March 18, 2024
Denmark
1 review
0 helpful votes
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Worst platform
March 18, 2024

Mendup.Org played a pivotal role in recouping my funds from Coinbase after a misleading investment of $30,000. Initially drawn in by what seemed to be a legitimate company, I soon realized that Coinbase was, in fact, a fraudulent entity. It was a harrowing experience, realizing that my hard-earned money was at risk due to the deceitful practices of this scam company.
Thankfully, Mendup.Org stepped in and took charge of the situation with utmost professionalism and efficiency. Their expertise in handling such cases was evident from the start. They guided me through the process, providing constant updates and reassurance along the way. Their dedication to helping victims of scams like Coinbase is truly commendable.
Mendup.Org's team of experts worked tirelessly to gather all the necessary information and evidence to support my case. Their thorough approach and attention to detail instilled confidence in me during a time of uncertainty. They navigated the complexities of dealing with a scam company like Coinbase with ease, ensuring that every aspect of my claim was addressed meticulously.
Communication with Mendup.Org was seamless, with regular updates and transparent discussions about the progress of my case. They kept me informed at every stage, allowing me to have a clear understanding of the steps being taken to recover my funds. Their professionalism and commitment to achieving a positive outcome for their clients were truly exceptional.
The successful outcome of my case, thanks to Mendup.Org's intervention, was a huge relief. They not only recovered my funds from Coinbase but also provided invaluable support throughout the entire process. Their dedication to helping individuals impacted by fraudulent schemes like the one perpetrated by Coinbase is a testament to their integrity and expertise in this field.
I cannot thank Mendup.Org enough for their exceptional services and unwavering support. Their proactive approach, combined with their expertise in dealing with scam cases, sets them apart as a trustworthy and reliable partner for anyone seeking assistance in similar situations. I wholeheartedly recommend Mendup.Org to anyone in need of assistance in recovering funds from fraudulent companies. They are a beacon of hope in a sea of uncertainty, and I am grateful for their invaluable assistance in resolving my ordeal with Coinbase.

Date of experience: March 18, 2024
California
106 reviews
176 helpful votes
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Totally Cthunliardic
March 16, 2024

They are some of the most negative sites in the cryptocurrency space due to the amount of scams and fake quests that are on there. They donate crypto to you for reading articles. It used to be very easy to earn crypto but now it's hugely difficult to earn anything due to paying for investing crypto or trying other apps which require money. I think it's a very negative development in technology.

Date of experience: March 16, 2024
Canada
1 review
0 helpful votes
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This platform is a scam. They incorporate hidden fees in all conversions, they have the worst customer service in the world, they do not take ownership of any of the playforms bugs nor the wallet they also run. When sending funds to the wallet, you have to convert the funds to usdc but once the funds are on the wallet, you have to convert the funds or buy ETH just to be able to send the money or convert to a different crypto...wtf id the purpose of converting to USDC to begin with? MORE FEES! Customer service just dodges questions and says they understand your frustation but does nothing about it. Avoid at all costs!

Date of experience: March 11, 2024
Estonia
1 review
1 helpful vote
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Withdrawal fixed
March 11, 2024

Avoid this scam company. They scam my hard earn money and their customer service is not responding or answering my mails until my colleague recommend me to Trad erep0 rt.0rg or whatzap + 4 4 7 4 6 7 2O23O5 who helped me recoup my lost funds.

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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After over 15 years I am leaving Coinbase due to their "system" holding all of my deposits for 7 days. I have never had a bad deposit, use the same bank, same account and now I have all deposits held. Support is a joke and takes hours to get a live person. Support is useless as they copy as paste reply's from the website. Takes them 3-4 minutes to reply to every question I have. The oldest scam in the book, use customers deposits to make money their funds are on hold. Support has no answer as to why the "system" flags every deposit I make as a risk.

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Date of experience: March 6, 2024

From the business

Coinbase is a secure online platform for buying, selling, transferring, and storing digital currency.


coinbase.com
Founded in 2012
San Francisco, California, United States
+157