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Colonial Van Lines
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Colonial Van LinesReviews 151

3.0

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Colonial Van Lines Reviews Summary

Colonial Van Lines has a rating of 3 stars from 151 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Colonial Van Lines most frequently mention next day and cross country. Colonial Van Lines ranks 10th among Moving Service sites.

service
48
value
47
shipping
41
returns
20
quality
45
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Vermont
2 reviews
0 helpful votes
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Great service - definitely recommend
February 8, 2022

Two men packed and loaded the truck in less than four hours; Well padded and packed. The next day, they were there and unloaded the truck in less than two hours. Everything was moved with professional care and packing/unpacking.

Exceeded my expectations for a moving company!

Date of experience: February 8, 2022
Pennsylvania
1 review
0 helpful votes
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Amazing Service Twice
February 4, 2022

I've moved a lot and I've used this company twice. The time I chose not to use them, items were delivered to the wrong house, the company refused to pay for it and they stole the screen off my peloton. It's been a dream each time with Colonial van lines because they actually care about your items, have prepared documentation and keep you up to date with every move. In addition your items make it from one place to the other and no one steals the items. If you're looking for a good price, safe transport of your items and people who will communicate than choose them.

Date of experience: February 4, 2022
Virginia
2 reviews
0 helpful votes
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Excellent Care
January 25, 2022

This was my second move and first time using Colonial Van Lines. This move was by far the best experience compared to the first. Not only did they move our items from point A to point B, but they also shrink wrapped and padded all furniture and valuable items. They took extra care of everything, which was a lot better than expected.
Excellent Service!

Date of experience: January 25, 2022
Colonial V. — Colonial Van Lines Rep
over a year old

Kenneth,
Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you.

Alabama
1 review
0 helpful votes
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OUT of STATE MOVE
January 19, 2022

I used Colonial Van Lines for a move from Maryland to Alabama. I had briefly moved from Pennsylvania to Maryland and had my belongings stored at two different homes. They picked everything up when they said they would and delivered two days before the quoted window was up. Elsie kept contact with me every step of the way. Everything arrived in good shape, including my large television set. I would definitely recommend them!

Date of experience: January 19, 2022
Colonial V. — Colonial Van Lines Rep
over a year old

Mary,
Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you.

New Jersey
1 review
0 helpful votes
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Good service
January 7, 2022

I moved from Tennesse to Connecticut recently through Colonial Van lines, and it was a very good experience for me. The person from AMILE AWAY subsidiary was very professional and he explained the billing details politely and he made sure I understood the invoice. Even though I packed my own goods, they wrapped the sectional couch and the bulky furniture really good and they came at the destination without a scratch. It was a great experience overall and I am totally satisfied on how the move went smoothly.

Date of experience: January 6, 2022
Colonial V. — Colonial Van Lines Rep
over a year old

Thiru,
Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you.

New York
1 review
0 helpful votes
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Ifurniture
January 5, 2022

Good experience but I had not unpack my furniture yet

Date of experience: January 5, 2022
Colonial V. — Colonial Van Lines Rep
over a year old

Cheryl, Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you.

New York
1 review
0 helpful votes
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I had an exceptional, positive experience with Colonial Van Lines from the inception with this moving service provider. The quote and initial inventory process was executed professionally and efficiently with an extremely fair price for a 1400 mile move across the continental United States. The pick-up, move, and deliveries were all done within the proposed time windows. There was nothing damaged since all items were well stowed and wrapped with blankets and tape. The movers were professional, courteous, and extremely accommodating to all our needs and in constant communication during the entire move. Not only will I use Colonial van Lines for all my future moving service needs. It is my sincere intention to strongly recommend Colonial Van Lines to family and friends for all their moving service needs as well.

Date of experience: December 28, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Paul, Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you and have a Safe and Happy New Year!

Pennsylvania
1 review
0 helpful votes
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Great job
December 15, 2021

Moved from PA to WV. Planned move a little over a month in advance and everyone was very helpful in helping me plan and execute the move. The actual movers were very friendly, energetic, professional and careful while taking care of my possessions. Would recommend them to everyone.

Date of experience: December 15, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Jody,
Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you.

North Carolina
1 review
0 helpful votes
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Great Experience
December 10, 2021

Amazing experience with this company. They were extremely responsive and made what could have been a stressful cross country move seamless and comfortable.

Date of experience: December 10, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Tony,
I appreciate the time you took to let us know how your move went. I am so glad that your move was seamless and comfortable. Enjoy your Holiday's and your new home as well!

Maryland
1 review
0 helpful votes
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Our move from a 3 BR apartment with storage unit was successful and good value. Movers arrived within time window. There was some confusion concerning office's actual date for pickup and the delivery driver, but was corrected and understood to be still within the quoted 2 day window given. 2 movers arrived and completed load in reasonable amount of time and were enroute to drop off destination. No overages for weight. Weight estimated was correct. Delivery of items was quickly done and items were offloaded into storage in just a couple hours. I would use Colonial for any long distance moves needed again.

Date of experience: December 9, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Joshua,
Thank you for sharing your positive experience regarding your recent move. I appreciate your taking the time to let us know how we are doing here at Colonial Van Lines. I want to wish you all the best at your new location and in all your future endeavors. Thank you.

Tennessee
1 review
0 helpful votes
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I wrote a review about excellent service by Colonial who moved me 12/10/21, since that time my opinion has drastically changed. They moved my things to a storage facility as my new house wasn't complete then a small local company moved me in late January 2022. That's when I was able to really see how Colonial treated my belongings. They had dropped my dad's leather recliner, breaking a leg off and internally, placed deep scratches on an expensive dresser, lost 2 Pottery Barn almost new quilts, scratched a bedside table and lost numerous other things. I thought my renter's insurance would cover any losses and didn't take out insurance with Colonial. My bill was already over $10,000.00 moving from Murfreesboro, TN area to just below Atlanta, GA. They would only pay pennies on the dollar for the damages they caused. I have yet to receive the total of $350.00 and it's nearing a year later. Kenya, in their company who called me from claims called me after months of me trying to get help and was very ugly to me and spoke to me harshly and intimidating. I felt I had no recourse but to sign the release after checking with my insurance company. After getting her way, she was very nice. Bully for her. I was in a bind with my closing date on my home changing and unable to reschedule my original company, so was great full to find someone who could move me at almost last minute. Do more homework than I did, but also stay away from this company if you want your things taken care of. I learned the hard way.

Date of experience: December 7, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Marilynn,
I appreciate you taking the time to review your move experience with us. I was thrilled to hear that you had such a positive move. I hope you enjoy your new city and have a very Happy Holiday season.

New Jersey
1 review
0 helpful votes
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Moving Company Review (November 2021)
December 4, 2021

BEAU & BROS. SERVICES LLC were great to work with. Prompt service, helpful individuals, great personalities/attitudes. I am very satisfied with the company.

Date of experience: December 4, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Kristina,
Thank you for letting us know how pleased you were with your moving experience. Happy Holidays and enjoy your new home.

Ohio
1 review
0 helpful votes
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Joseph and partner
December 3, 2021

Very professional. Joseph and his partner were a joy to work with.

Date of experience: December 3, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Clare,
I would like to thank you for taking the time to let us know how your move went with Colonial Van Lines. I am so pleased that you had such a good move and that Joe and his partner were such a positive team. Have a safe and very Happy Holiday season and enjoy your new home!

Montana
1 review
0 helpful votes
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Wonderful
November 23, 2021

Great experience! Movers were professional, caring, quick, and took great care with our belongings! I would recommend this company to anyone looking to move!

Date of experience: November 22, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Shannon,
I want to thank you for taking the time to let us know how your move went with Colonial Van Lines. It was a pleasure to be of assistance for you. Have a wonderful Holiday season ahead!

Colorado
1 review
0 helpful votes
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I would recommend
November 6, 2021

Colonial Van Lines successfully and smoothly provided an interstate move for me. It was the first time I'd undertaken such a large move, and it was a very stressful endeavor for me.
The people at Colonial were, without exception, expertly professional, as well as empathetic and and calming in the midst of my expressions of feeling overwhelmed.
They absolutely came through, including helping pack and deliver my belongings
Safely and efficiently.
I would definitely recommend this company to anyone. They made a huge difference during a difficult transition.

Date of experience: November 6, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Janet,
Thank you for your feedback. I am glad that Colonial Van Lines and our team were able to make you move experience less stressful and that you had a positive move. I hope you truly enjoy your new home!

New York
1 review
0 helpful votes
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Move to NY
November 5, 2021

Excellent workers who wrapped my furniture and when it was delivered it was in same condition. Set up of furniture went smoothly. Nothing damaged, no glass cracked or broken. Wonderful experience.

Date of experience: November 5, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Rose,
Thank you for taking the time to review your experience with us. I hope you have a wonderful week ahead and enjoy your weekend as well!

Connecticut
1 review
0 helpful votes
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Great service
November 5, 2021

The two gentlemen that moved us were wonderful. They gave us A+ survive!

Date of experience: November 5, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Penelope,
Thank you for the review. I hope you enjoy your new home and have a great weekend!

Minnesota
1 review
0 helpful votes
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Colonial Vanlines helped my family and I for our move from Chicago to Minneapolis. I was very pleased with every facet of this move. They kept me involved every step of the way, kept me up-to-date with when my boxes and furniture would be delivered, and when everything was unloaded on time - it was all in excellent condition. I would definitely would use Colonial again. While I hate moving, I LOVE COLONIAL!

Date of experience: November 5, 2021
Pennsylvania
1 review
0 helpful votes
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Great with every move
October 26, 2021

This is the 4th time I've used Colonial Van Lines for moving across states. My work required me to move around and every time they were diligent and made sure to communicate with me every step of the way.

Date of experience: October 25, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Franco,
I am so happy that your most recent move with Colonial Van Lines went so smoothly. Have a great weekend and Happy Halloween!

Georgia
1 review
0 helpful votes
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Great movers
October 15, 2021

Great experience! The movers stayed in contact regarding scheduling and took great care with my items. They wrapped all my furniture to protecGreat experience! The movers stayed in contact regarding scheduling and took great care with my items. They wrapped all my furniture to protect it appropriately and cleaned up all of their supplies. I would definitely use them again in the future! T it appropriately and cleaned up all of their supplies. I would definitely use them again in the future!

Date of experience: October 14, 2021
Colonial V. — Colonial Van Lines Rep
over a year old

Robyn,
Thank you so much for the positive review. We wish you a wonderful weekend and hope you enjoy your new home!

From the business

Colonial Van Lines specializes in long-distance relocations. It offers full-service packing and storage options for both household and corporate moves. The company is registered with the Federal Motor Carrier Safety Administration (FMCSA) and has over 50 years of experience.