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Comcast Reviews Summary
Comcast/Xfinity's reputation is marred by significant customer dissatisfaction, primarily stemming from poor customer service and billing issues. Many customers report frustrating experiences with unresponsive support, long wait times, and inadequate resolution of problems, leading to feelings of being misled or ignored. Positive feedback is scarce, with only occasional mentions of helpful representatives. Overall, the sentiment reflects a pervasive frustration with the company's practices, particularly regarding billing transparency and service reliability. Customers frequently express a desire for better communication and accountability, indicating a pressing need for improvement in customer relations and service delivery.
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Comcast in their web add offers high speed internet service for $19.99/month for 6 months. This is a "Bait and Switch!". When you put in your address all of a sudden the price is now $29.99/month for 6 months. Also, there is nowhere you can find out what the cost is after 6 months. VERY UNETHICAL!
Comcast is horrible. They are a total rip off. I do have to say that I think they are trying to improve but it's pretty damn bad.
No lie this is extreme fast internet that loads of the speed on a plane!
Big corp-no pay for the little guys - My brother and his crew were contracted by comcast to go to Texas to restore cable for the Texas communities after Hurricane Ike. They worked day and night to restore service for 5 weeks. They used their own money to get down there and were told they would get a perdium for expenses plus their pay. They have been home for over 3 weeks and it has been over 60 days and comcast refuses to pay them. They are owed over $50.000. Since the 5 man crew has not been able to find jobs at home and their families are suffering. They can't pay rent, food, utilities, doctors,. Each man has children and can't give them a Christmas unless the huge corporation pays up. You would think there is a scam going on.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members