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computeruniverseReviews 24

1.5

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computeruniverse Reviews Summary

computeruniverse has a rating of 1.5 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. computeruniverse ranks 173rd among Computer sites.

service
15
value
14
shipping
15
returns
14
quality
14

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Cyprus
1 review
7 helpful votes
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Disappointing!
March 31, 2018

Disappointing! Ordered an expensive laptop on the 16th of March. They shipped via DHL. A week later they discovered that it was not possible to deliver it, because it had batteries included, so I had to wait until it returned back to them to resend it via UPS! I was calling every day, and sending emails too, the response was slow and insufficient. They told me that they sent it on the 23rd of May. Until the 26th there was no update on the tracking status, so I called them, and they said that they already sent it. I did not believe them, so I called the UPS and they told me that computeruniverse did not arrange a delivery with that tracking number! So after calling many times, they finally sent it, the next day and they gave me NEW tracking number! ALSO I had to pay 55euro more, for the extra UPS charge, as it was not my mistake that it was not possible to be delivered bu DHL, and at first they asked even more money for the UPS cost, more that their web-page listing stated! Avoid them!

Date of experience: March 31, 2018
Azerbaijan
1 review
6 helpful votes
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Baddd scammers
January 26, 2018

290 euro I request a refund... you do not even answer my messages. If you do not answer, I will complain... It was 45 days. 45... *******... REFUNDDDDDDDDDD 290 EUROOOOOO bad service baddddd baddd..

Date of experience: January 26, 2018
New Jersey
1 review
1 helpful vote
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Excellent service and I am really happy I have found this online store. Fast delivery within a week and everything was packed very well. All prices exclude VAT when shipping outside of European Union and it's a good chance to save a little money.
There are many products that have discounts and there is discount coupon code also, that allow to save 5 euro when you place your first order in this great online store. I have used this one FWN1CWF coupon code, and it works well.
I will highly recommend computeruniverse online store to everyone.

Date of experience: January 27, 2017