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CrossmintReviews 13

4.6

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Crossmint Reviews Summary

Crossmint has a rating of 4.6 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases.

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Colombia
1 review
0 helpful votes
Follow Maria Camila R.
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I'm super glad
February 15, 2023

I stumbled upon this platform, with some minutes you can buy your favorite NFTs without worrying about other transactions. Awesome tool!

Date of experience: February 15, 2023
Colombia
1 review
0 helpful votes
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I love Crossmint!
February 15, 2023

I love Crossmint! They always go above and beyond to make sure I'm satisfied. I have buyed many NFTs with their tool and it is always a great experience.

Date of experience: February 14, 2023
California
1 review
0 helpful votes
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I'm very new to all of this and the people behind Crossmint were super kind and helpful.

I purchased an NFT on crossmint on 1/28/23. I then exported or transferred it to my Wallet, but I was not able to locate or see it there. When trying to adjust my settings on my wallet, they were asking me for some information that I didn't know where to find.

I contacted Crossmint support and they immediately gave me the information of my token address, token name and token symbol.

Thanks to that I was finally able to access my NFT in my wallet.

Keep the great service!

Date of experience: February 3, 2023
Colombia
1 review
0 helpful votes
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Hassle-free checkout
February 5, 2023

I was having issues exporting my token frim cossmint to my phantom wallet, but after conctacting support they export it manually and i was able to manage my token.
Efficient people behind support!

Date of experience: February 3, 2023
Colombia
1 review
0 helpful votes
Follow maria b.
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Great Service!
February 3, 2023

I think Crossmint have an amazing service, the staff is super friendly. I highly recommend it to anyone trying to buy NFTs

Date of experience: February 2, 2023
Colombia
1 review
0 helpful votes
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Great Customer Service
January 31, 2023

Their agents went above and beyond processing my problem, I wasn't able to access my NFT and they helped me in less than 3 hours.

I'll keep using their tools.

Date of experience: January 29, 2023
Colombia
1 review
0 helpful votes
Follow Maria G.
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Loved the team!
January 25, 2023

I purchased an NFT a couple of months ago, it was held on my crossmint account because when I hit the export button I get prompted by a message that I need to enter a 4-digit code to complete the transfer. I didn't understand what code they were talking about, so I emailed support and they explained everything about the OTP. I finally got verified and was able to handle my NFT.

Loved the team!

Date of experience: January 24, 2023
Colombia
1 review
0 helpful votes
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Review
January 25, 2023

My team and I decided not to use Crossmint for our business since it was not the best option for us, we tried to self-onboard and later wanted them to delete our info from their system.

I contacted their team and they were super kind and fast with our request, even though we are not their clients.

Hope to work with them some day!

Date of experience: January 24, 2023
California
1 review
0 helpful votes
Follow Jenn F.
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Cryptocurrencies and NFTs are still too obscure to be mainstream. NFTs themselves are a whole other world. But you need crypto to buy NFTs, except where "fiat on-ramps" are provided.

There's two ways of doing "on-ramps" today:
1. The way Moonpay and others do it, where you buy crypto directly with a credit card and still have to have to have a crypto wallet
2. The way Crossmint does it, providing you with an NFT wallet tied to your email address and you buy the NFT directly with fiat, without ever touching or bothering with crypto

Guess which ones is going to usher in mass adoption of NFTs through its incredibly useful utility for both users and companies looking to jump into the crypto space?

Every single time I've had an issue it was resolved almost immediately. I make a LOT of purchases. The team is respectful, friendly, and extraordinarily intelligent.

Thanks Crossmint for making NFTs way easier for me (and everyone else).

Date of experience: January 23, 2023
Washington
1 review
0 helpful votes
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Awesome!
January 20, 2023

My team and I contacted Crossmint team to look for the possibility of using their technology, they not only were knowledgeable about their products and services, but they were also patient and kind, making the experience enjoyable. They were always available to help and they didn't make us feel rushed or pressured in any way. Thank you to Danny and Alejandro for their great service!

Date of experience: January 19, 2023
Colombia
1 review
0 helpful votes
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Great partnership
January 17, 2023

Crossmint is a company with a team of highly skilled engineers. They are experts in their field and consistently deliver high-quality work. They have a strong understanding of the latest technologies and are able to quickly adapt to new challenges. Their attention to detail and ability to troubleshoot is impressive. The communication and collaboration within the engineering team are excellent. I highly recommend Crossmint if you're looking for a great partner in the NFT world.

Date of experience: January 16, 2023
Spain
1 review
0 helpful votes
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Crossmint is awesome!
January 13, 2023

I was trying to export my NFT from Crossmint to my Wallet. I followed the steps on the Youtube video but an image showed up saying there was an unknown error. I contacted the support team and Juan helped me export my NFT.

The team was very efficient, I love using Crossmint to buy my NFTs.

Date of experience: January 11, 2023
Oregon
1 review
1 helpful vote
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Crossmint promotes fraud
December 21, 2022

Crossmint charged my bank account fraudulently even though I have never done business with them. They lied to my bank claiming it was a legitimate transaction. Now they are refusing to cooperate or share information about the fraud. They are keeping my money that they stole from my bank account and they are protecting the scammer.

Crossmint is a haven for scammers because the company profits from them and protects them from investigation.

Date of experience: December 20, 2022
Lei N. — Crossmint Rep
over a year old

Dear Lewis A,

Thank you for taking the time to share your feedback with us, we are very are sorry to read that you have had an unpleasant experience.

We take every precaution possible to ensure all purchases are legitimate. Our payment processor, Stripe, is certified with PCI Service Provider Level 1 certification. This is the most stringent level of certification available in the payments industry and we use the best-in-class security tools and practices to maintain a high level of security.

For any disputed charges, we will provide all requested evidence to your card issuing bank. Unfortunately, it is not within our discretion to provide the information directly to the customer due to privacy and security reasons.

For follow-ups to your card issuing bank's decision on the disputed charge, please contact your bank directly.

Sincerely,
The Crossmint Team