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CUPSHEReviews 1,143

cupshe.com
chic, swimwear, resort womenAge 19-25, 26-45
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From the business

Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style.
From swimsuits to cover ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.


Clothing item from CUPSHEFashion apparel by CUPSHEMerchandise from CUPSHE clothing lineCUPSHE fashion product

Business Highlights

General

Year Founded: 2007
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $5.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $59

Returns

Return Policy: not free
Return Instructions: all returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached
Return Cost: $4.99 - $8.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, swimwear, resort
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 0X, 1X, 2X, 3X)

Customer Service

Support Channels: contact form, email, chat
Support Email: customercare@cupshe.com

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Afterpay, Klarna

Membership Programs

Rewards Program: Active Junky, Rakuten, Mr. Rebates, TopCashback

How would you rate CUPSHE?
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CUPSHE Reviews Summary

Cupshe generally enjoys a positive reputation for its stylish swimwear and clothing options, with many customers praising the quality, fit, and fast delivery. The company's customer service is noted for being responsive and helpful, particularly regarding their flexible return policy. However, several customers express dissatisfaction with sizing inconsistencies, high return shipping costs, and challenges in resolving issues, leading to frustration. Overall, while Cupshe has attracted a loyal customer base due to its appealing products and service, concerns about return policies and product quality may deter potential buyers.

This summary is generated by AI, based on text from customer reviews

service
132
value
127
shipping
129
returns
117
quality
127

We monitor reviews for authenticity

California
1 review
2 helpful votes
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So my friend bought three bikinis from Cupshe and they arrived, super cute and quality material were used and the sizing was accurate. So then i ordered three bikinis from them. COMPLETELY DIFFERENT STORY. My suites were made of a stiff low quality material, they were a size large and were probably small enough to fit a petite preteen. I had my friend try them on that wears a double zero, while they did fit, they were strange, bad hemming and lines. WHAT A LAME SITE!

Date of experience: August 22, 2016
Kat M.
Pennsylvania
1 review
4 helpful votes
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Sizes are insanely small. They hide information on returns and won't authorize. The quality is very poor. Once they started getting poor reviews, they began 'promising' returns and customer satisfaction However, they won't deliver. Many poor reviews and disappointed buyers. Unfortunately, a lot of young girls are finding this out the hard way. They do a lot of heavy marketing in instagram and pinterest. Being in China, they can take your money and don't care.

Date of experience: August 1, 2016
California
1 review
6 helpful votes
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I didn't do my research before ordering. Found their ad in Pinterest...
Received a incomplete shipment. They send things I didn't order, items were missing. The clothes looks nothing like their pictures online. Some of the clothes had an order so bad, I had to wash over and over before wearing. I contacted my credit cards to dispute the items that were missing and not sent. They do not have any return instructions, items came from china and another state. When contacting online customer service. They reply with odd message saying there is a short amount of time to response before the email is no longer available...
Long story short... SCAM... DON'T ORDER FROM THEM... There are so many of these type of online clothing business popping up.
StyleWE
Vessos

Date of experience: July 31, 2016
Ohio
1 review
2 helpful votes
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Worst experience
June 24, 2016

Ordered three bathing suits before spring break, recieved two but never got the third one. They don't provide you with tracking information it is extremely sketchy.

Date of experience: June 24, 2016
Missouri
3 reviews
0 helpful votes
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A friend of mine told me about this site after I complimented her very cute and unique swimsuit. I can not believe how cheap these bathing suits are! And they are so much cuter than victorias secret or other brands I've seen. The quality is good too. They also have some really cute dresses my niece likes.

Date of experience: April 29, 2016
GB
1 review
0 helpful votes
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I was looking for a Bikini like the triangle one but not as expensive. When I opened the package I was so exited because it looked like it did in the picture. I'm 5'5 and 100 lbs and got a size small. It fits perfectly. I would definitely recommend this.

Date of experience: April 12, 2016
Virginia
1 review
0 helpful votes
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Thank goodness for reviews. I am usually a small but ordered a medium based on other customer recommendations. Item arrived much sooner than expected and did not disappoint. Nice soft, thick fabric, color appears as in picture. Good price, very very happy with this!

Date of experience: January 4, 2016
India
1 review
1 helpful vote
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I LOVE IT!
December 18, 2015

I've been searching for an affordable dress for a year now and I decided to risk buying this one. I LOVE IT! The fabric is super soft and thick!. I would recommend L to anyone similar to my size. I will be buying more in two different colors :)

Date of experience: December 18, 2015
India
1 review
0 helpful votes
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I am very pleased
December 1, 2015

I was very pleased with this item, its of good quality and very warm
And at a very good price. I would recommend this to anyone.

Date of experience: November 30, 2015