Custom Challenge Coins
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Custom Challenge CoinsReviews 1,771

4.9

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Custom Challenge Coins Reviews Summary

The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.

This summary is generated by AI, based on text from customer reviews

service
5
value
5
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167 reviews

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Florida
1 review
0 helpful votes
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Thank You Team,
Your service deserves five stars. From Sales to the production office. Our new brothers will enjoy the coins when their community service is complete. Looking for another order when you're product hit masses.

Date of experience: July 3, 2024
Illinois
1 review
0 helpful votes
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C-130 70th Anniversary Coins
June 25, 2024

Team was extremely helpful and responsive to any questions our group had. Excellent ordering experience.

Date of experience: June 25, 2024
New York
1 review
0 helpful votes
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Easy, professional and attentive service. Very impressed with the entire process

Date of experience: June 21, 2024
Canada
1 review
0 helpful votes
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I am so pleased with how smoothly the design and ordering process was. The website is so user friendly and what a pleasure it was to speak with Barry who answered all my questions. Kudos to CustomChallengeCoins.com! I highly recommend your services to make such a memorable and collectable gift. Thank you!

Date of experience: May 14, 2024
North Carolina
1 review
0 helpful votes
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Excellent service
May 11, 2024

Great people to do business with. Good communication, quick response. Coins are good quality with fast turnaround. Have purchased over 3000 Coins. Everyone who received one loved them.

Date of experience: May 11, 2024
North Carolina
1 review
0 helpful votes
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Great Service for Over 7 Years
May 7, 2024

I ordered a company challenge coin back in 2017 and needed to reorder the same coin. I reached out to them and they had the artwork saved, great price and super easy to order.

Date of experience: May 7, 2024
Massachusetts
1 review
0 helpful votes
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3rd order
April 22, 2024

This is the 3rd total order. (1 initial and now the 2nd reorder) The design process was very east. The proofs are accurate and the shipping as prompt as can be expected. The coins themselves are excellent and very well received by those receiving them.

Date of experience: April 22, 2024
Canada
1 review
0 helpful votes
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50th Anniversary Coin
April 18, 2024

They have been extremely professional and great at communication. The design team has made excellent proofs and been able to tweak the design with amazing detail. When the order was being placed and the online portal declined my card, I made a phone call and they were able to place the order easily from their end.

Fantastic customer service and support!

Date of experience: April 18, 2024
Florida
1 review
0 helpful votes
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Extremely helpful. Received quote within minutes as promised. I placed my order, very easy process.
Thank you!

Date of experience: April 15, 2024
Maryland
1 review
0 helpful votes
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Easy as 1, 2, 3...7
April 2, 2024

What a delightful experience to work with Matt and his team. Questions were answered with quick response. All questions were answered, and each change was made to ensure our satisfaction in the final product. The team answer and provided recommendations not once, not twice but through 7 proofs. Thanks for your patience!

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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Another great experience
March 14, 2024

This will be my 5th coin done through Customchallengecoins.com and as usual the process has been flawless. Their response time to questions and revisions is unmatched and I am sure the final product will be outstanding as always.

Date of experience: March 14, 2024
Kansas
1 review
0 helpful votes
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Customer service
March 4, 2024

The customer service is exceptional. The Basehor police department has worked with Custom Challenge coins for the last three years and they are always consistent.

Date of experience: March 4, 2024
Missouri
1 review
0 helpful votes
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Great Service and Quality Product
February 28, 2024

This is my 2nd order recently, and my agency has used this company in the past. The design process was wonderful, with any slight modifications or requests made quickly. Quality finished product on the 1st order, and expect nothing less with this one!

Date of experience: February 28, 2024
Nevada
1 review
0 helpful votes
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ATLARGE 2024 coin ordering experience
February 22, 2024

I received a prompt and complete reply to my request for estimated production and shipping times. Once I had provided artwork, I quickly received a proof and was able to place my order. The entire process from my initial email to the order placement was less than a day.

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Easy to Work With
February 14, 2024

Custom Challenge Coins were very easy to work with. They were responsive, quick in the design of my coins with no going back and forth. They were up front with their bid and did not change it when I ordered my coins. I highly recommend them if you are looking for challenge coins.

Date of experience: February 14, 2024
Iowa
1 review
0 helpful votes
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F & I Station 145 Coin
February 13, 2024

While I only did the money part, the rest of this whole process went very well from start to order day. Can't wait to get the coins in the mail!
They (Barry) were awesome to work with!
Thanks!
Station 145

Date of experience: February 13, 2024
Colorado
1 review
0 helpful votes
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Amazing customer service!
February 6, 2024

Very polite, and answered all my questions. I asked to change a color on the coin, and had the new proof right away. I have called and talked with Berry a couple times and he is very professional. We will absolutely be doing business again in the future.

Date of experience: February 6, 2024
South Carolina
1 review
0 helpful votes
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I had a great experience and will definitely recommend this company

Date of experience: January 31, 2024
Georgia
1 review
0 helpful votes
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ND State Legion Band
January 19, 2024

Very easy to work with and the process would have been a lot quicker if I could have been more specific with what I wanted. It is perfect!

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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Trade Association Challenge Coin
November 29, 2023

Easy design and pricing tools. Prompt replies to questions and minor redesign.

Looking forward to receiving the finished products.

Date of experience: November 29, 2023