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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
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I have now used Custom Challenge Coins 3 times for different youth sports leagues and teams. They are patient and accommodating with revisions, respond quickly with answers and artwork, get the coins delivered quickly, and do beautiful work. Highly recommended!
Every step of this process is smooth and easy! Always willing to help you on the phone, with REAL LIVE people who answer! Coins are excellent, and almost always arrive within timeframe specified. We are a repeat customer who can't say enough good things about this company and the people handling the phones. (R.I. Fire Instructors Assoc.)
It was a pleasure working with my contact. Very professional and very helpful.
Once again, you guys are a pleasure to work with. Look forward to my next order.
Great customer service and fast proofs returns. Changes are done quickly as well
Several turns or versions. Very helpful with changes to the design. Fast and responsive.
Custom challenge coins delivered a gorgeous coin on a very short timeline! I couldn't be happier with how the coins turned out and they arrived a few days before I needed them despite a VERY short period between order and expected delivery. Excellent communication, product, and delivery
I was a victim of Binary Option scam, they kept on requesting for additional fees before withdrawal can be processed, at the end i lost all my fund. All effort to reached out to their customer support was declined, i was heartbroken for over four months.
God so kind i was going through a broadcast on a funds recovery forum and i came across a comment on how to get my lost fund back, i contacted the email provided. They instructed me to provide all the details about my broker who scammed me, which i did without delay. To my greatest surprise they helped me recover all the money i lost. They were able to do this through some specific processes which, i said i will continue to share this so that all scammed victims can recover their money back. They were really good and supportive.
Looked online and described what I wanted, sent in pictures. Within a few hours received artwork design. Sent in a request to add a badge number and received revised proof. The ordering process was very simple, step by step.
Over the last 10 years we have had several coin orders and you are always very helpful both with the proof and with any changes. I have always been happy with the coin orders.
The challenge coin I designed needed 6 revisions, mainly due to preferences from a separate client. Custom Challenge Coins took each revision, no questions asked, and did a fantastic job with communication throughout the entire process. I'm really impressed!
Ordering via phone with Matt R. Very professional, and the turn-around time for receiving proofs was excellent. Order went smoothly and anticipate that delivery will be as timely as well. Thank you very much.
This was the best customer service I have ever experienced. The response time will never be matched and making your company available for any questions. The complete order was a great experience with the coin purchase.
Barry made the custom challenge coin experience easy. Barry was quick to respond, offered suggestions and kept my project moving to completion. I'm looking forward to getting my coins.
Communication was easy, and most important--- their art person did a really nice job of turning my sketch into a respectable image for the coin. All very professional. My second coin with these guys.
Great experience…communication and follow up was quick.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members