On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CustomControllerzz has a rating of 4 stars from 256 reviews, indicating that most customers are generally satisfied with their purchases. CustomControllerzz ranks 4th among Video Game Accessories sites.
We monitor reviews for authenticity
The creator on the website is for the controller is confusing
It was fast and easy
I ordered a custom controller as a Christmas gift for my son. Can you imagine your child going to the mailbox weekly looking for a long awaited Christmas gift to find it not be there for weeks on end? I call weekly and have spoken with a representative to be promised it would be mailed and still no controller. When you call be prepared to talk to hear an automated system. I finally was able to speak with a person to be promised the controller and yet it still has not been received. On top of that I was charged an additional fee on my credit card that I did not agree to. I will strongly encourage you to not do business with this company.
It's a little pricey, but I hope its worth it.
Great but wish i could make a Xbox One Controller
The controller's rapid fire does not work correctly
Problem with going through PayPal, said I was going to an unsecured page. Had to back out and use my credit card.
Very nice site, efficient and easy
Great
My first order.
So far okay, did try to place a order the weekend with half off sale and could not get order to give us half off price
Easy to navigate website, quick checkout. Thanks!
I ordered with ease, but I hope it gets here by Christmas. I used the 1 day shipping and my product was delivered before Christmas. It made my son very happy.
Thanks
Easy and fast
..
Everything was fairly easy even for me when I know nothing about controllers.
Shipping is confusing. Will I get this in 2 days?
I did not receive my order in the 2 day period I paid for. I did not receive this item until Dec.26 :( How can I be reimbursed for this?
Easy,quick, great description of product
So far excellent, lets wait until i get the product.
Unfortunately the product did not get on time as it was promised. Supposed to arrive by Dec 24,2015 and arrived on the 28. Very unhappy about it.
I didn't like that when I picked Paypal it went to my Paypal account first and then came back to the shipping. This is the ONLY site I know that does this. Makes me feel like I will be billed 2x. I will be checking.
Billing ended up OK just a weird system. Wasn't given a true shipping date so came after Christmas which was a bummer for an 18yo sitting around not opening presents. Lol.
Have a GREAT New Year!
Answer: Hi Jo, please feel free to call us directly toll free at 800-214-4342. A trained customer service representative would be happy to assist you and provide accurate order updates. We hope to hear from you soon!
Answer: They are liars and fakes I think unless they have just given up entirely. They don't respond to anything and don't answer phone calls either. Unless you're placing an order.
Answer: Hello, you would not be charged for something you did not receive. If you have billing questions please either call or email our sales team. They would be happy to assist you. They can be reached at 800-214-4342/sales@customcontrollerzz.com. We hope this helps and we look forward to hearing from you!
Answer: Hi Liam! Thank you for your interest in our products. All orders are different, for the most accurate answer please email us at: sales@customcontrollerzz.com. Please be sure to include your first and last name and also your order number. We would be happy to assist you!
Answer: Hi Margaret, thank you for your interest in Custom Controllerzz! Standard processing time is currently about 2-3 weeks. I would expect delivery within the first week of December if not sooner. Please feel free to contact our sales team at: sales@customcontrollerzz.com
Answer: Hi Dan, please feel free to take a look at our Instagram for real pictures of customer controllers. Our username is@CustomControllerzz. We hope to see your order soon!
Answer: Hi Daniel, I apologize for such a delayed answer! Yes, our controllers work for all games including the rapid fire feature. I hope this helps!
Answer: Hi Masen, all controllers are delivered within the processing time noted on our site! I hope this helps!
Welcome to Custom Controllerzz, your one stop shop for custom gaming controllers and mice.
Hi Renee, I apologize for the inconvenience when placing your order. I just wanted to follow up and make sure a rep followed up with you. Please feel free to call us toll free 1-800-214-4342. Thanks!