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Dating.comReviews 1,199

3.4

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Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


+438
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Dating.com Reviews Summary

Dating.com has a rating of 3.4 stars from 1,199 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 12th among Social Network sites.

This company responds to reviews on average within 7 days

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Spain
1 review
0 helpful votes
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Complaint ignoref
September 2, 2023

Still no response as to why dating.com took money from my elderly mother but didn't provide a service

Date of experience: September 2, 2023
Alexander S. Dating.com Rep
over a year old

Hello! We are terribly sorry that you have faced such an inconvenience. If you are receiving charges from us exactly every month, it could be that you have an active monthly membership with us. Please email us at support@dating.com so that we could look into your profile and provide assistance urgently.

Peru
1 review
2 helpful votes
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Even through I send all the info for my case I was scammed by josé figueiredo aka royer 66, never had any intention to met me, more on he was happily living with his girlfriend ge ge henrique, they both guys lying to all of us, royer are you still working for Russians, my god

Date of experience: September 1, 2023
Alexander S. Dating.com Rep
over a year old

Dear Elvira

Thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

GB
1 review
2 helpful votes
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Scammers
August 27, 2023

This guy called himself Williams, 53. Profiles says he is in the UK but he is a Brazilian. He is a scam, avoid him at all courses because I am a victim. Beware of any other so called "Popular Member", they are all scammers.

Date of experience: August 27, 2023
Alexander S. Dating.com Rep
over a year old

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Egypt
1 review
2 helpful votes
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This dating app is a big rip off. Within the first 5 min I was bombarded with loads of messages and email from guys that looked from an ad magazine. But I still joined as a member and once I started messaging a guy, the app asked me after 30 min to pay. I did not want to loose messaging the guy and he seems very reluctant to talk outside of this app saying he still doesnt trust me. After maybe 10 min of messaging it was cut off again. Am I supposed to pay every 10 min $16? And it seems the guy was pushing me to talk more so waste my money. This app should go down for scamming people.

Date of experience: August 23, 2023
Alexander S. Dating.com Rep
over a year old

Hi! We believe your issue has to do with the fact that you have run out of credits.Once they end, you should top up your profile to continue your communication. Please email us at support@dating.com and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Switzerland
1 review
10 helpful votes
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It is a scheme
August 23, 2023

The fake profiles, corresponders are not real, staying on line for months and years, without making an effort to meet in real, requesting virtual and real gifts. It is a scheme, after providing the data to the site, requesting compensation for ´ pr0ved » fake profile, the site refuse to close rue fake profile or compensate the loss. Example: Adam from Zurich - real residency Ukraine and real name Segiy Lotokhov, business partner of dating

+2
Date of experience: August 23, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Sweden
1 review
0 helpful votes
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Scam
August 20, 2023

Within ten days, I send messages to customer service and they do not respond to me in order to cancel my account. Worst service. Popular members are employees who are there to make you pay and never want to talk outside of the site and want virtual gifts in order to earn money for the site.

Date of experience: August 20, 2023
Alexander S. Dating.com Rep
over a year old

Dear User, we are truly sorry to hear about your situation and would like to provide any possible assistance to you with it. So we would appreciate it if you could write back to us at support@dating.com. We look forward to hearing from you!

Ohio
1 review
0 helpful votes
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Basically a cam girl site.
August 19, 2023

I logged in and was immediately invited to a video chat with a woman. I am not the worse looking man in the world but it's odd when a woman messages first let alone would be interested in video calling right away. I accepted the request regardless and enjoyed talking to her. I even spent $100 to continue chatting with her but what felt like not even 15 minutes later I was losing my credits already. That's when I realized that I was just a sucker and spending money on an empty "promise". The video call ended and even though it was a fake encounter with an attractive woman. It still felt good, I paid another $20 to at least admit that it felt good to talk to a woman that even pretended to actually care. It's a completely fake website though if you are actually looking for a relationship. Basically they are just gam girls but you don't see them naked or anything.

Date of experience: August 19, 2023
Alexander S. Dating.com Rep
over a year old

Hi! Thank you for your rate. We apologize for any confusion and doubts you may have formed over the implemented credit system and our site in general. To be efficient here, we kindly ask you to email your case to support@dating.com so that we could familiarize you with the pricing and demonstrate your credit expenditure. Thank you!

Australia
1 review
1 helpful vote
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I had to send this, you will need to do the same if you try it: "Cease and Deist: legal notice. To whom it may concern.

Cease and Deist: legal notice. To whom it may concern.

Please remove my profiles from your fraudulent and fake systems immediately.

Failure to comply will result in the ongoing exposure of your fake and fraudulent linked dating systems and scams with reporting to appropriate authorities that I have already commenced to shut down the multitude of fake sites you are associated with. Plus google reviews related to two free trials that were not real or trials that I canceled within (less than) 24 hours when I realized they were not real.

Kind regards

P...l"

Date of experience: August 17, 2023
Alexander S. Dating.com Rep
over a year old

Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your situation in detail. Kindly write to us at support@dating.com. We will help you at the earliest.

Texas
1 review
1 helpful vote
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This website is a complete scam. The profile pictures are fake they lure you in by chat requests to engage you in conversation and charge you at the least $17 to type 2 to 3 sentences. If you open a voice chat you will expend your credits if you video chat, you will expend your credits. I believe the site creates fake profiles, and then uses chatbots who manage the chat conversations. This is all done to lure you into spending more money. The chat requests are paragraphs along with multiple questions to elicit long responses that are very costly. I spent $17 to video chat with someone and because their camera was not turned on the video chat ended and I was out of credits so $17 for nothing. I spent another $17 to chat with someone and typed two sentences and I was out of credits do not pay for this site. It is a complete rip off.

Date of experience: August 16, 2023
Alexander S. Dating.com Rep
over a year old

Hi! We have the Anti-scam Policy in use. We fight hard against fake profiles and scammers. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com. We appreciate your help.

District of Columbia
1 review
1 helpful vote
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Get ready for obviously fake photos, profiles, and responses. Then you get sucked in and decide to email someone you like and they hit you with having to buy "points" to send it. I joined and then when I wanted to email someone, they wanted $400 to send the email. PLEASE! Don't be a fool. There are other, more honest sites.

Date of experience: August 13, 2023
Alexander S. Dating.com Rep
over a year old

Dear Betty, Hello! Thank you for sharing your concerns. We have Anti-Scam Policy in use to protect every member and make you feel secure. If a member misidentifies him/herself we will reimburse all credits incurred communicating with this member. Should you feel that someone has broken this policy, we would be more than happy to resolve the issue fast.

AE
1 review
1 helpful vote
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..SCAM.BEWARE
August 2, 2023

I wish I could give 1/2, but I can't.
U will never get ur money back.
All the members are scam.
And every step in the app, u need to pay for it even with paid subscription.

Date of experience: August 2, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Philippines
1 review
9 helpful votes
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This man used the name "Kenneth Scott" is from the UK whom I met at the Dating.com site. He made me fall in love with his flowering words. He pretends to be an engineer and deals with different projects from different countries. Until the day came when he told me that he will be visiting China for business and after that, we agreed to meet however he reasoned out that He can't meet me because he got stacked in China and needs money to go back to the Uk. Unfortunately, I was deceived by him. I sent him the money and after that, he disappeared. Please beware of this man!

+4
Date of experience: July 27, 2023
Alexander S. Dating.com Rep
over a year old

Hello, and thank you for your feedback! Concerning the members you are referring to, could you please contact us at support@dating.com with the details? We would like to check the profiles you are referring to, as we are strongly against any fake activity in our app.

Romania
1 review
1 helpful vote
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It's a scam app
July 26, 2023

I paid 34.51 Euros for a subscription and after 14 hours I couldn't read the replies I received in the chat because the app didn't let to until I didn't pay more money. I do not recommend, it's the worse experience I have had till now.

Date of experience: July 26, 2023
Alexander S. Dating.com Rep
over a year old

Hi! I believe your issue has to do with the fact that you have simply spent your credits on the services. Please email us at support@dating.com and we will gladly provide you the credit expenditure history plus provide you the tips on how to make your credits last.

Texas
1 review
26 helpful votes
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I get hit with 50 chat requests and letters a day on the site by what appears to be some of the most beautiful women ever. But forget about any of them taking the next step in making contact for an actual meeting. To chat costs about $100 an hour. Each email about $10 to send and $10 to receive. It is maddening and exhausting. Don't waste your time! The chat content is clearly nonsense, and obvious that they just want you to keep chatting and spending. Chat hostesses, paid by the chat!

Date of experience: July 22, 2023
Alexander S. Dating.com Rep
over a year old

Hi! Thank you for your rate. We apologize for any confusion and doubts you may have formed over the implemented credit system and our site in general. To be efficient here, we kindly ask you to email your case to support@dating.com so that we could familiarize you with the pricing and demonstrate your credit expenditure. Thank you!

Puerto Rico
1 review
25 helpful votes
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The minute you log into this site, you'll get bombarded by fake bots trying to text you. The AI bots are pretty good conversationalists, and for a short time you may think you're talking to a real person, but beware. It's a bot. I caught several things that locals would know, but bots could miss. Additionally while the bots are quite charming, they will try to get you to spend big $$ that use credits to read etc their emails and listen to audio recordings.

Date of experience: July 21, 2023
Alexander S. Dating.com Rep
over a year old

Dear Susan

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such a profile please send us link at support@dating.com.

Colombia
1 review
0 helpful votes
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This site is crazy expensive and you find a lot of scam, honestly this is a bad website if you really want to find someone. I dont recomend this, dont waste your time and money.

Date of experience: July 14, 2023
Alexander S. Dating.com Rep
over a year old

Hi! Our prices may seem a bit high but you get anti-scam protection, constant updates with new exciting features. Indeed using certain services costs a fixed number of credits. Would you consider contacting us at support@dating.com so we provide the information on payments made and credits spent and maybe advise you on how to save up on the site?

Florida
1 review
0 helpful votes
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The website is full of fake profiles. They do not have intentions to meet you in real life, but to encourage you to send more messages & pay for it. Wishing health and happiness to the owners and all participants.

Date of experience: July 9, 2023
Alexander S. Dating.com Rep
over a year old

Hello and thank you for your feedback. According to the policies of our app it is strictly forbidden for anybody else to write on behalf of the members or upload photos of other people on their profiles. It's also strongly prohibited to be compensated for using the platform. If we find any violation of these rules we will ban the member and refund you the credits. Please reach us at support@dating.com and we will be more than happy to assist you.

Minnesota
1 review
2 helpful votes
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I have been on Dating.com, Datemyage and Eurodate, all sister sites. I met a man, spent a lot of time online with him, there were so many red flags, not to mention it is sooooo expensive, even my bank flagged this site, made me call them back, advised me this is most likely a scam. Also, Eurodate requires a Netspend credit card in in order to purchase credits. I did a reverse look up on my guy and he is an actor in Ukraine, or the man on the dating site is using his identity because he told me he has a business and lives in LA,. Found several other member photos on can stock but discovered on Yandex which is a Russian google (make sure you have good antivirus protection. Even had Trace Adkins and Alex Baldwin send me emails? I'm looking at these positive reviews here in disbelief and 99% sure these are fake, written by the employees all to lure people into this love trap. Please don't do it even if it intrigues you...it will leave you broken hearted and broke.

Date of experience: July 6, 2023
Alexander S. Dating.com Rep
over a year old

Dear User

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

If you find such profile please send us link at support@dating.com

Florida
1 review
1 helpful vote
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100% bull$#*!
July 3, 2023

All profiles are fake. Law enforcement will soon be involved for fraud. None of the people are real.

Date of experience: July 3, 2023
Alexander S. Dating.com Rep
over a year old

Hi there! On our app, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team support@dating.com.

GB
1 review
3 helpful votes
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Termination
July 1, 2023

I am literally getting hundreds of e-mails from men every day which I am unable to open properly. The subscription was said to be $19.99 for the first month including unlimited communication. They actually charged me GBP 34.80. After three days I was asked for more money to continue. I have requested on numerous occasions to be removed from this site just to be ignored. I would not recommend this site to anyone.

Date of experience: July 1, 2023
Alexander S. Dating.com Rep
over a year old

Hello! We are sorry to hear about your inconvenience. Using certain services over others may be more costly and exhaust your balance in a short time. Please allow us to help you out by giving the full information on the pricing. Just send an email to support@dating.com. We look forward to your message.