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The company demonstrates a strong commitment to customer resolution, with many clients noting effective support through arbitration processes that lead to satisfactory settlements. This highlights a proactive approach to addressing customer concerns and a willingness to negotiate favorable outcomes. However, there are indications of service delays and potential frustrations regarding the speed of resolution, which could impact overall customer satisfaction. Overall, while the company's customer service is marked by effective problem-solving, addressing the concerns related to response times could enhance their reputation further.
This summary is generated by AI, based on text from customer reviews
Got this shorted out through advocate mehul within 5 arbitration sessions. And final settlement price of 70 percentage off.