On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DoubleClick Reviews Summary
The company has seen a notable improvement in customer service since its acquisition by Google, with many customers highlighting enhanced support and responsiveness. The product quality remains strong, contributing to overall satisfaction among users. However, some negative feedback indicates concerns regarding billing practices and difficulties in reaching customer support, which detracts from the overall experience. While many customers appreciate the positive atmosphere and engaging interactions, the presence of complaints about service accessibility suggests that further improvements in customer support processes could enhance the company's reputation even more.
This summary is generated by AI, based on text from customer reviews
Doubleclick is now better that it is owned by google - the problem with doubleclick before google bought it was that the customer service was severely lacking. I still used them because they had a good product. But now that google owns them that are 100 times better in customer service. Leave it to google to clean house and make this a great ad firm.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members