business logo of DraftKings

DraftKingsReviews 340

1.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate DraftKings?
grey star
grey star
grey star
grey star
grey star

DraftKings Reviews Summary

DraftKings has a rating of 1.1 stars from 340 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DraftKings most frequently mention customer service, bank account and debit card. DraftKings ranks 43rd among Fantasy Sports sites.

service
192
value
178
shipping
105
returns
121
quality
159

We monitor reviews for authenticity

Florida
1 review
1 helpful vote
Follow Jose S.
Unfollow Jose S.
Share Review
Report Review

I'm sure Dereck Jeter and draft kings made a killing on the project, this project was basically a rug pull, i don't know how many people got the same crappy nft's basically worthless and hold little to no value, i would think Derick Jeter would be a stand up guy and give his fans better memorabilia in the form of an nft, but nope same as all the other greedy nft rug pullers out there which is disappointing because he at least has money already. This is the world we live in all about me world. Everyone gets what they deserve in the end, firm believer in karma.

Date of experience: February 21, 2022
New York
1 review
0 helpful votes
Follow Jamey g.
Unfollow Jamey g.
Share Review
Report Review

Draft Kings
February 18, 2022

I joined Draft Kings under the assumption which they said free five dollar bet to win 280 never received my five dollar bet to win 280 had to deposit my money and never received my five dollars to win 280 bet yes Do not join this site I deposited my money in rivers sports book deposit match they did exactly what they said

Date of experience: February 18, 2022
Georgia
1 review
1 helpful vote
Follow Sniper C.
Unfollow Sniper C.
Share Review
Report Review

If I could give zero stars I would. I had a golfer that decided to WD at the last minute and DK gave me exactly 3 minutes to change it. I was on a conf. Call and couldn't get there in time. You are the worst DK. Why don't you let me switch my golfer with someone who hasn't started yet and in this case, no one even started yet! Total BS... I will have no issues taking mine and the hundreds of other players business over to your competitor. Shame on you

Date of experience: February 17, 2022
Ohio
1 review
0 helpful votes
Follow Carissa S.
Unfollow Carissa S.
Share Review
Report Review

Horrible payout
February 14, 2022

Bet 100s of dollars and here and there you feel like it MIGHT happen... and never does. Save your money! Go elsewhere. Stealing money is their priority clearly. No big bonuses, no consistancy. Not worth your time.

Date of experience: February 14, 2022
New York
1 review
1 helpful vote
Follow Jawed I.
Unfollow Jawed I.
Share Review
Report Review

Terrible Customer Service
February 12, 2022

It's so bad that it is almost seems like scum, do not get fooled by those commercials, I can not talk to a live person which has made me very frustrated. It tells me to reset the password and when you do that they say an email was just sent to you to reset your password and that email never comes to you, I am very concern that email may go to a third party with your personnel information, when I bring this matter to their online chatting they don't even respond accordingly.
They finally resolved my issue, once you get hold of someone which is very challenging then their service is good.

Date of experience: February 12, 2022
California
1 review
4 helpful votes
Follow Aj F.
Unfollow Aj F.
Share Review
Report Review

Bunch of thieves
February 12, 2022

I requested a withdrawl and they put some of the money back on my credit card and hasn't put the rest on it. I've called and messaged so many different people that work at draft kings and they all have different answers. It's been weeks now and still haven't been paid out so this could end up being a legal matter. Avoid draft kings everyone please!

Date of experience: February 12, 2022
Massachusetts
1 review
0 helpful votes
Follow Kenneth R.
Unfollow Kenneth R.
Share Review
Report Review

Scammers
February 4, 2022

Do not trust this site. They stole hundreds of dollars out of my account and then locked it. The only way they would unlock it was if I sent them sensitive personal documents to prove my identity which wasn't necessary to sign up. Obviously I didn't and took my betting affairs over to Fanduel. Stay far far away!

Date of experience: February 4, 2022
Pennsylvania
1 review
1 helpful vote
Follow Betty N.
Unfollow Betty N.
Share Review
Report Review

This is the worst app in the world and a complete joke. When I played Roulette the app would crash right after I placed bets and then take my money which is total bs because I never actually got a turn. I also stopped playing games one night with $400 in my account and when I went to play the game the next day I had under $100 all of a sudden and then told me I couldn't withdraw the money. I am reporting them to the better business bureau! This app completely robs people. Never heard of one person winning anything. Whoever made this app should rot in hell for stealing money from people like this!

Date of experience: February 1, 2022
New York
1 review
0 helpful votes
Follow Joseph M.
Unfollow Joseph M.
Share Review
Report Review

Bigskinny
January 29, 2022

Terrible customer service they take your deposit in three minutes and you get paid slow with not many options plus to receive a check you have to sign for it I would recommend any other sports book

Date of experience: January 29, 2022
Michigan
1 review
0 helpful votes
Follow chrissy j.
Unfollow chrissy j.
Share Review
Report Review

I am having fun at this casnio and I have tried a few, it seems to me they have great games that are easy to load, and fun to play. I have won quit a lot and always pick this one over the others I have downloaded.

Date of experience: January 23, 2022
New York
1 review
1 helpful vote
Follow Ronald G.
Unfollow Ronald G.
Share Review
Report Review

Registered with them, but could never log in. No matter what you do, all you get are error messages telling you that your e-mail address or password are invalid. Resetting the password does nothing. Whether using the phone app or your computer, it will say your location can't be verified. Don't waste your effort trying to join Draftkings. It's a useless site.

Date of experience: January 22, 2022
New Jersey
1 review
0 helpful votes
Follow Nikolas V.
Unfollow Nikolas V.
Share Review
Report Review

Only 2 bonus to select casino and sports, I don't do sports
Made a 1st deposit, no bonus, contacted customer sec, telling me I didn't select correct bonus.
Cheap place, not as many good games and mobile app keeps kicking out of games.
Horrible experience wasted 500.

Date of experience: January 22, 2022
New Jersey
1 review
0 helpful votes
Follow Brett M.
Unfollow Brett M.
Share Review
Report Review

Online Blackjack is Rigged
January 21, 2022

Single player/one handed virtual poker is a creator's dream. Nobody else to see what happened giving an insane advantage to the creator. Any time I had a 2-6 and had to hit I would continually get beat or hit a solid 18-20 and regularly get beat. When I had a solid hand (mostly 20's and 19's) I would continually get beat by a 3-6 showing that would draw multiple cards to beat me by 1 over and over and over and over. I know they have the recordings if they would like to publish it and if not I highly discourage anyone from indulging in this game. Literally played the game once and then logged back in within a minute and they had changed the site and the betting functions/display.

Date of experience: January 21, 2022
New Jersey
1 review
0 helpful votes
Follow STEPHEN W.
Unfollow STEPHEN W.
Share Review
Report Review

Ripoff
January 20, 2022

It takes 20 seconds to deposit money,
I went on there 3 days ago to cash out
It still hasn't been approved. They said it may take up to 2 weeks. I will never use them again, bet mgm pay off right away.

Date of experience: January 20, 2022
Oregon
1 review
0 helpful votes
Follow Ezra J.
Unfollow Ezra J.
Share Review
Report Review

Customer service
January 19, 2022

Customer service is straight up trash some of the worst customers service I've ever experienced no phone number to get into contact with them they say email them I r been waiting 48 hours plus. Haven't got a call nothing they locked my account made a withdrawal that I didn't make personally an I can't communicate with anyone at least Oregon lottery scoreboard had great customer service this is straight up trash an playing with peoples money worst betting app ever used well the actual app is fine it's the employees an customer service that is just flat out trash an they don't even give a $#*!

Date of experience: January 19, 2022
New York
1 review
3 helpful votes
Follow Ed M.
Unfollow Ed M.
Share Review
Report Review

You will never win better off burning your money. But the sad part is these are supposed to be regulated what a joke But idiots like myself continue to donate our hard earned money to these $#*!s and then they wonder why people go postal. This is just legal way of robbing people and if you complain they will say your just upset cause you lost. Like how do they get away with this. Everything in this world if it has to do with money it probably a scam. I hope they lose billions

Date of experience: January 17, 2022
Illinois
5 reviews
2 helpful votes
Follow Jack W.
Unfollow Jack W.
Share Review
Report Review

Scumbags
January 15, 2022

History will show crap like this as the downfall of the once mighty USA. Legal gambling, legal pot, allowed because CHINA OWNS CONGRESS/GOVERNOS/MAYORS/MEDIA.
$5 bet to win $280, up to $2,000.
GATEWAY GAMBLING.
Draft kings is like your local CRACK/HEROIN dealer, here's a free sample kids.
SCUMBAGS! GFYS!

Date of experience: January 15, 2022
Virginia
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Share Review
Report Review

Locked my account
January 7, 2022

So I have been with draft kings for 6 months lost a significant amount and I attempted to make a large bet which was rejected due to the limited payout so I attempted to withdraw the money in my account and they locked it so I could not withdraw so as far as I'm concerned this is theft.

Date of experience: January 7, 2022
Georgia
1 review
1 helpful vote
Follow Kimberly C.
Unfollow Kimberly C.
Share Review
Report Review

I have given this online casino multiple chances and they do not have slot winnings. Go to Mgm or bet rivers or anywhere else. Thier app glitches and no matter what time or game your guaranteed to loose. There app has been faulty for months, also poor promos. Love the other apps so far! Michigan!

Date of experience: January 3, 2022
Wyoming
1 review
0 helpful votes
Follow troy h.
Unfollow troy h.
Share Review
Report Review

After placing a bet I found out they wanted to send my winnings to Pay Pal so I requested a check & was charged $15 for them to do that. I waited 17 days for the check. Ceasers put my winnings in my bank account within 2 days. DraftKings is the worst sports book.

Date of experience: December 29, 2021