On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for its exceptional customer service, characterized by patience and attentiveness in addressing customer inquiries. Many customers appreciate the quality of the essential oils, noting their pleasant scents and effective recommendations for newcomers. Additionally, the provision of free samples enhances customer satisfaction and loyalty. However, some reviews suggest potential areas for improvement, such as service delays or issues with returns, which may affect the overall customer experience. Overall, the company demonstrates a commitment to customer care, though it may benefit from streamlining its operational processes.
This summary is generated by AI, based on text from customer reviews
I love these guys. First of all, when I called them they were SO patient and sweet and answered my many questions. I am kind of new to essential oils and they gave me good suggestions on how to get started and even sent me a couple of free samples with my order. And the oils smell amazing! I am so happy when I find a business that actually seems to care about what they do. Awesome customer service!