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The company enjoys a strong reputation, particularly for its expertise in breast and body contouring procedures, led by a nationally recognized figure in plastic surgery. Customers frequently commend the quality of care and the professional knowledge demonstrated by the staff, reflecting a commitment to excellence in both surgical outcomes and patient education. However, some concerns have been noted regarding service delays and communication, which may affect overall customer satisfaction. Overall, while the company is esteemed for its surgical expertise, enhancing responsiveness and support could further elevate its customer service experience.
This summary is generated by AI, based on text from customer reviews
Dr. Shermak has become nationally known for her work with breast and body lifting procedures and work with post-pregnancy and massive weight loss patients. She presents at national and international meetings, and has authored many publications in the field of plastic and reconstructive surgery, defining her as a leader in the plastic surgery world. This year marked the culmination of all of this work with the launch of Dr. Shermak's surgical atlas focusing on breast and body contouring surgery, published by McGraw Hill in New York. After a tenure of 22 years at Johns Hopkins since beginning medical school, Dr. Shermak transitioned into private practice in Lutherville, MD. She remains on part time faculty and maintains her academic affiliation with Johns Hopkins School of Medicine to continue on with her interests in teaching and research.