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The company has garnered a positive reputation for its competitive pricing and efficient delivery of digital content, with customers expressing satisfaction over the quick download process and the availability of required textbooks. The customer service approach is notably responsive, effectively addressing issues such as incorrect orders and providing timely support. While there are no significant negative aspects highlighted, the feedback suggests that some customers may initially feel hesitant due to skepticism about online purchases. Overall, the company demonstrates a strong commitment to customer satisfaction and reliability, fostering a favorable perception among its users.
This summary is generated by AI, based on text from customer reviews
I ordered the wrong version of a textbook on accident and messaged the customer service and they responded fast and resolved my problem quickly. Happy I found this website and decided to use it.
I purchased the wrong E-Book, and customer service was able to swap out the title and download link for the one I needed in a timely manner.
I was super skeptical at first, but I gave it a try anyway because the prices couldn't compare to those on other sites. After checkout, the download was available immediately, and it took less than a few minutes to download onto my computer completely. The content is exactly what I had purchased and there is no expiration date of the rental and no limits to how many times I can download the books. Extremely happy to have found this site
Found these guys doing a search for my textbooks for this semester, i found 3 of my textbooks that i needed on their site which the prices were cheaper than everywhere else, I downloaded each ebook in just minutes and download was super quick and painless I now found my favorite place for my etextbooks support answered me in minutes on how to load to my ipad super happy with this site.