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Eco Chic MovementReviews 155

3.3

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Eco Chic Movement Reviews Summary

The company enjoys a strong reputation for its high-quality, natural skincare products, particularly for infants, which consistently receive praise for their effectiveness and gentle formulations. Customers frequently highlight the excellent customer service, noting prompt responses and proactive solutions to issues such as shipping problems. However, there are some concerns regarding product availability and packaging size, which can lead to misunderstandings about quantities. Overall, the sentiment is overwhelmingly positive, with customers expressing loyalty and satisfaction, while minor operational adjustments could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
5
returns
1
quality
5

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Great
June 15, 2019

Shipping was fast and convenient. Skin Condition Crean is glorious - smooth, creamy, lovely to use. I have only used it for two days, but already my skin has calmed down and is less irritated.

Date of experience: June 15, 2019
Canada
1 review
1 helpful vote
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Great service
May 10, 2019

Shipped quickly, easy to order a great product. I look forward to ordering more excellent and safe products for my grandchildren. Thank you

Date of experience: May 10, 2019
Canada
1 review
1 helpful vote
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Feeling of begin appreciated
April 16, 2019

I recently ordered a bunch of baby products online, for the second time, and received a nice email from Dr Alexis thanking us personally for our order. I even replied and had another personalized email response.

It was a nice, local, meaningful touch

Date of experience: April 16, 2019
Canada
1 review
0 helpful votes
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Great service and product
March 22, 2019

I have used the diaper cream on my 1 month old since about 3 days after birth. It leaves her skin very well protected and she has been rash-free! Also the product arrived faster than expected.

Date of experience: March 22, 2019
Canada
2 reviews
0 helpful votes
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Excellent service and product
March 5, 2019

Dr. Alexis Reid was super helpful with questions, and ensured all of the products were what I needed. Products were of outstanding quality and I felt I was really getting the best value possible for any natural products I have seen.

Date of experience: March 5, 2019
Canada
1 review
0 helpful votes
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Love this cream
February 25, 2019

Like the other review, I gave it 4 star because I don't like the container it comes in. It's a think cream and there's always a big chunk left at the bottom.
Live it so much that I buy some for myself. Hopefully they change the bottle to a similar container than their other creams but I'll still buy it regardless.

Date of experience: February 25, 2019
Canada
1 review
0 helpful votes
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Excellent product
February 18, 2019

We used it on two eighteen month old twin boys, it cleared up the rash on their cheeks. I would definitely recommend it. I would also buy it again. Thanks

Date of experience: February 18, 2019
Canada
1 review
0 helpful votes
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Exceptional customer service
February 9, 2019

I haven't had a chance to use the products all that much since I got them but so far they're great. There's been lots of follow up to ensure I had a great experience. Happy customer

Date of experience: February 9, 2019
Canada
1 review
0 helpful votes
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First Time Purchaser
February 7, 2019

Placed my first time order last week on Jan. 30th and i received it on Fri. Feb. 1st. Could not believe how quickly i got the products. So far i am very PLEASED with everything. I can honestly say that this was the start of something wonderful. So glad my daughter gave me the website...

Date of experience: February 7, 2019
Canada
1 review
8 helpful votes
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Great Experience
February 6, 2019

Although I haven't yet tried the baby products (still waiting for baby to arrive!), my experience ordering with Eco Chic Movement was very positive. The website was easy to navigate, and the shipping and delivery process was much faster than I expected. My order shipped the same day I ordered it, and arrived at my house 3 days later.

Date of experience: February 6, 2019
Canada
1 review
0 helpful votes
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Great products!
February 1, 2019

Love these products. I recommend them to anyone. Only gave 4 stars because shipping was pricey. I wish there was a location closer to me where I could purchase from.

Date of experience: February 1, 2019
Canada
1 review
0 helpful votes
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Eco chick cream
January 22, 2019

My eyes had been watering when I used other face products and it stopped when I used this face cream, fantastic! The shipment came in very quickly too,
Thank you, Terri

Date of experience: January 22, 2019
Canada
1 review
14 helpful votes
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Holy grail!
January 18, 2019

These products have hanged not only my life but my children's lives! I have used so many different products in the past for diaper creams, sensitive skin, eczema, and dry skin and this company by far is the only one I saw results within a day of using! It's effectiveness and the fact it's all natural is perfect for EVERYONE! I recommend Eco Chic to everyone! Thank you for coming into the world!

Date of experience: January 18, 2019
Canada
1 review
0 helpful votes
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I made my first order and within a couple of days, I ordered more. Such amazing products that hive instant results.

Date of experience: January 14, 2019
Canada
1 review
0 helpful votes
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Great product and service!
December 30, 2018

Products came sooner than expected. Also with a sample of another product and baby info. Products work well and I feel good about the ingredients as they are used on my baby!

Date of experience: December 30, 2018
Canada
1 review
8 helpful votes
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Happy with Product
December 21, 2018

I am very happy with the product. It shipped out quickly and is here for my daughters' Birthday. There was just a problem with the payment. I had payed on line when I made the order and it went through on my credit card right away, but I received an email saying that the payment hadn't gone through. I was surprised because at that time I had already received the item. I would order from them again regardless of the mix up.

Date of experience: December 21, 2018
Canada
1 review
0 helpful votes
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The skin condition cream is perfect for the ezcema. I love the texture of the lip balm and the vanilla smell is lovely.

Date of experience: December 13, 2018
Canada
1 review
1 helpful vote
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Prompt delivery and the products are amazing! I love that these products are safe to use on myself and the kids. The body butter is simply wonderful and it's great for the dry winter months!

Date of experience: December 11, 2018
Canada
1 review
1 helpful vote
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Helpful
December 10, 2018

Thanks for all your help, I'm looking forward to sharing your products with my new granddaughter. And I love the cream for my hands too!

Date of experience: December 10, 2018
Canada
1 review
0 helpful votes
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Excellent products
December 4, 2018

Love supporting this local company. Service and quality are top notch. Thank you, will be ordering again soon.

Date of experience: December 4, 2018

From the business

Eco Chic Movement is a 100% toxin free skin care line for moms and babies. Products are formulated by Dr Alexis Reid, a Naturopathic Doctor and Chemical Engineer with a Master's in Toxicology. Eco Chic Movement aims to help families reduce their exposure to toxins.


ecochicmovement.com
Founded in 2013
Ottawa, ON, Canada