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Ecom Express Reviews Summary
The company has established a strong reputation among business owners, particularly those dealing with fragile products, due to its reliable logistics services and proactive customer support. Many customers appreciate the tailored solutions provided, such as dedicated pickup services for remote locations, which enhance overall satisfaction. However, some concerns regarding service delays and challenges with returns have been noted, indicating areas for improvement. Overall, the sentiment reflects a commitment to customer service, with a clear emphasis on adapting to client needs, although operational efficiencies could be further optimized.
This summary is generated by AI, based on text from customer reviews
I am a business owner. Right now I sell all across Jaipur. I was facing issues with pick up of my orders because of my remote location. Ecom express went an extra mile to help me out. They have alotted a delivery guy to come to my warehouse and pick up all the orders. I am really glad to have partnered with them.
Great company for b to c companies that sell fragile products. I manufacture glass items and send them through Ecom Express. It has been 2 years since I have been using their logistics and I have absolutely no complaints. Great going Ecom Express!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members