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eFavorMartReviews 422

3.6

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eFavorMart Reviews Summary

The company demonstrates a mixed reputation among customers. Positive feedback often highlights the affordability, product quality, and timely shipping, particularly for events and gatherings. However, significant concerns arise regarding customer service, especially related to order fulfillment, return policies, and communication challenges. Customers frequently report dissatisfaction with shipping delays, unexpected fees, and unhelpful responses from support staff. The sentiment reflects a divide, with some customers expressing loyalty and satisfaction, while others feel frustrated and misled, indicating a need for the company to improve its customer service practices and streamline return processes.

This summary is generated by AI, based on text from customer reviews

service
57
value
52
shipping
56
quality
50

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Nevada
1 review
0 helpful votes
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Organza bags
June 23, 2019

Love them fits all my needs! The color was just as described perfect size. They make the perfect little gift bags and the drawstring is great for tying a bow.

Date of experience: June 22, 2019
Florida
1 review
0 helpful votes
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I found the perfect favor for my anniversary on your site. I was looking for a memorable piece that would be useful as well as memorable. When they came, i couldn't wait to open the box to see the quality and much to my surprise they were perfect. Very happy with the item and the speed of my order.

Date of experience: June 19, 2019
California
1 review
0 helpful votes
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Although the curtains did the job, the fabric is a lot thinner than I'd expected. Proboably becasue the fabric is organza and not chiffon

Date of experience: June 17, 2019
Georgia
1 review
3 helpful votes
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Highly disappointed
June 14, 2019

The cupcake holder with the rectangular stand. In the description it says it will fit a cupcake or a muffin that is not true.
The gold favor dessert cup is also very small.
Would not work for what I had planned.

Date of experience: June 14, 2019
New York
1 review
0 helpful votes
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Great site!
June 13, 2019

Very easy site to use with great prices and quick delivery. One item I ordered was backordered and they contacted me immediately to see if I wanted to keep the delivery time or replace them with a different item.

Date of experience: June 13, 2019
Michigan
1 review
0 helpful votes
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Just make your chairs cover a little bigger.and more people will buy a lot of them. They are good quantity

Date of experience: June 12, 2019
California
1 review
0 helpful votes
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Wow! What a mvatch
June 12, 2019

It is a beautiful color that match my table setting for a perfect Father's Day gift I will probably use it for other occasions

Date of experience: June 11, 2019
California
1 review
0 helpful votes
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Great
June 12, 2019

I like the design of the plate is beautiful. The actual plate is exactly as the picture online. I haven't used it yet but I know my guest like it

Date of experience: June 11, 2019
Maryland
1 review
0 helpful votes
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Excellent Product!
June 12, 2019

I purchased this bag for my bridesmaids gifts and I love them. They were perfect! O will be purchasing items again from this business!

Date of experience: June 11, 2019
Canada
1 review
0 helpful votes
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The Product I ordered was exactly as described as was the photograph of the product! They will be perfect for my wedding, and better for the environment... no rice, no paper, we just refilled the soap with eco-friendly bubbles!

Date of experience: June 11, 2019
Illinois
1 review
0 helpful votes
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Fabulous
June 10, 2019

This flower wall was the highlight of this event and was very easy to assemble. I've been ordering from them for years

Date of experience: June 10, 2019
Michigan
1 review
0 helpful votes
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I purchase table runners that were beautiful to get to get the effect I need I had to purchase 2 per table to make it long enough to reach the floor I had enough time to get everything and the reception hall was beautiful. The purple color was right on point.

Date of experience: June 10, 2019
West Virginia
4 reviews
0 helpful votes
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Perfect
June 10, 2019

Great large roses to use in pool at outdoor beach wedding. Exactly what I wanted and just as pictured.

Date of experience: June 9, 2019
Florida
1 review
0 helpful votes
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Organza bags
June 10, 2019

They worked great! I used them for candy in the children's goody bags. They were beautiful.
I also purchased the small ones for the wedding Jordan White almond candy and they too were great. Though a few were not closed at the bottom.

Date of experience: June 9, 2019
Texas
1 review
0 helpful votes
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Happy Ever After
June 10, 2019

I have been using eFavorMart for the last 6 years. Never once have I been disappointed.
Thank you eFavorMart for making all my events beautiful.

Date of experience: June 9, 2019
Belarus
2 reviews
0 helpful votes
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I love the quality, all items were as I expected them to be. The delivery is fast. Will buy again. Recommended.

Date of experience: June 9, 2019
North Carolina
1 review
4 helpful votes
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Do NOT buy from this company! I ordered flowers with the real stem look and they shipped me the fake stem look, their mistake and want to charge me $17.00 to ship back the WRONG ITEM THEY SENT ME. They will not help over the email or live chat - they are no help at all and the are a rip off!
DO NOT BUY FROM THIS COMPANY!

Date of experience: June 6, 2019
Florida
2 reviews
0 helpful votes
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I ordered mirrors, table runners and a flower girl dress. The prices were excellent so did not expect the greatest quality... but the mirrors were perfect and the table runners were exactly as the pictures. The flower girl dress looked amazing. The products were also delivered on time.

Date of experience: June 6, 2019
Illinois
1 review
0 helpful votes
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I had actually placed two different orders for the ice decorations. When I order the second time, I mistakenly ordered the smaller ones. However, it turned out to be a good mistake. These acrylic ice decorations will be beautiful on the tables at my sons wedding. Working with eFavorMart has been extremely easy and both of my orders came a lot faster then what I had originally expected. Thank you. I would not hesitate to order from you again in the future.

Date of experience: June 6, 2019
California
1 review
5 helpful votes
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Terrible experience
March 6, 2019

I ordered a two piece chair shash, the two pieces came in different colors. I ordered ivory curtains, they came in white. I ordered cream artificial flowers, they sent pink. I order royal blue items, they sent navy blue. When I complained, they said it was because of dye issues, and refused to pay for return shipping. They have awful customer service and refuse to fix their mistakes. Buyer beware! I tried to make another order to get the correct chair sashes because I am backed in a corner at this point and have no time to get a whole set of new ones. The sent 2 out of the 10. I paid for expedited shipping, and they wont refund that either even though my packages are late. My wedding is next week and I'm stuck with mismatching chair sashes. They are a terrible company who doesn't care about you at all after they get your money! Don't risk it! You'll spend anything you may have saved trying to recover from their mistakes

Date of experience: March 6, 2019