eFireplaceStoreReviews 406

Wow, these fire logs work great. Wonderful source of secondary heat and they look real too. Better than expected. Beats the heat going up the chimney.

Husband had a mistake on his order. Called them and it was take care of right away and had out rug in a cple days. Great experiennce

Customer service was outstanding. Since this installation was a DIY I had many questions. Every person I talked with was very helpful.

I initially received an inferior, poorly made set of folding fireplace doors. I was asked for a couple of photos showing the issues and in three days a new set of flawless doors arrived at my house. Can't ask for more than that.

Could not be happier with the knowledge and help given over the phone to help me pick the right fireplace and accessories.

The mantel was delivered quickly and my contractor installed it that day. It's beautiful and was perfect for hanging our Christmas stockings on.

Every thing involved from ordering to instalation to the use of our fireplace has been positive. The only problem is the screen which needs a better way of staying closed, we had to purchase another screen to insure safety.

Love it love it love it, it fit perfectly in our new fireplace and it looks great! It is thick, strong, and absolutely perfect!

Looking for a quieter motor. Took the time to check specifications to insure new motor would run at a lower decibal setting. Very pleased with product.

The insert did not have the feature I wanted (thought it would), and i could not tell from the information listed. I wanted a variable speed fan control like the Quadfire inserts

Fan works fantastic. We are extremely happy with the warm air it circulates around. It is almos silent.

The web site is very user friendly. The shipment was on time. The product was just as described and pictured. The "glowing embers" make it look very realistic. We are very happy.

I ordered a fiberglass hearth mat, and I like everything about the experience: shipping was quick and product is as advertised, looks sharp and protects our carpet. May order more of these.

Excellent fit, excellent quality, excellent service! Prosuct was as described and the fit was so exact it was hard to believ it was mot made specifically for my application.

Great selection of Grates and found the exact size and the quality I was looking for! Price was excellent too! EFireplaceStore will be my go-to from now on! Thanks

We were very pleased with the gas furnace that we purchased from eFireplace Store. Our order was filled accurately and shipped quickly. Thank you so much!

Fireplace screen was exactly as promised! Good value and looks great with our Western fireplace. Would recommend your company to anyone looking for a good selection of screens.

Staff were very knowledgeable about their products. Helped me make the right decisions. Would definitely use them again and have already recommended them to friends.

Purchase was fanatic with fast shipping and product arrived in mint condition. Item as a gift, but I was informed he loves the fan. I am a return customer of eFireplaceStore and will return again.

The quality of the fireplace tools I ordered is great. Beautiful design, heavy, nice quality. Packaged very well. Fast delivery. Very happy..