eReplacementPartsReviews 4,467

Parts needed were on back order -took 5 months! But I got them eventually - they sent monthly updates so I knew they were on top of the order!
Great proactive service at a time when most companies don't give a damm

Parts arrived within three days. Instructions were easy to understand. I now have a new bbq for a fraction of the cost of the equivalent in the stores today. I replaced similar parts five or six years ago. Best way to keep a good grill going. Highly recommend this online store

After 3 months of waiting for the back ordered parts to arrive twice, due to shipping to the wrong address the first time, the parts are not the correct parts.

Our last conversation on September 19, at 7:55 am. my time. You said I
Will receive an email from you, I did not. This order was placed on
September 1,2023 at 9:05 am. You claimed you had the part in stock
When I ordered it., and it would ship 4 to 10 business days. Your
Correspondence to keep me informed on this matter is very
Unprofessional. This is not a good way to have returned business

We broke the EGO hedge trimmer tool on July 12,2023 and I started to work on ordering the replacement part we needed that day. It is a commercial grade tool and newer to the EGO line so not many places carried the part needed. It took nearly 4 weeks just to approve my tax exempt certificate. An eReplacement representative was called 3 different times (with each call taking over 20 minutes) during this period to check on the progress and try to speed it along. The website did say it might take up to 14 days and it also said that an email would be sent when it was confirmed; that didn't happen. On August 8th after checking daily for the tax exempt approval I was able to order the part. It said that it would take 12-18 days for delivery. I received an email on August 28th that were would be a shipping delay. I finally received notice that the part shipped on September 1st and it arrived on the 5th.

Working on Ariens Riding Mower blown Head Gasket.
Reviewed U-Tube videos for information and diagnoses.
Easily found the old gasket was leaking between the cylinder and crankcase.
Removed old Head Gasket from mower as per U-Tube videos.
Confirmed need for Head Gasket (see pics showing line/space where leak was).
Ordered Head Gasket and Valve Cover Gasket.
Parts arrived in the mail via USPS.
(I suggest in the future you use a stiff piece of plastic or cardboard in the packaging to prevent damage to the Head Gasket, preventing the mail carrier and others from folding the gaskets in half.)
Luckily my gasket was bent but not broken and still worked after installation.
I followed the suggestions from several U-Tube videos on cleaning of parts, testing the spark plug, proper torque of the Head, and 24 hour delay before final tightening of the valve cover to allow the gasket sealer to fully cure.
After installation of parts and testing my mower is fixed and no longer emits white smoke as before, and no longer backfires periodically.
Thank you for the parts and service.
I will definitely return for any needed parts in the future.

Great items, super fast shipping, great prices, will buy from again, found the parts from replacement parts where I couldn't find anywhere this cheap in price

Parts for my Makita power planer arrived in a few days using standard shipping. They were OEM in the manufacturer's packaging. One of the parts was out of stock everywhere except here. Online ordering was quick and easy, I will use these guys again for sure

I ordered a on/off switch for my Black and Decker weed wackier, once I placed my order, I was kept up to date on the filling or the order, then shipment status. The part came at least a week earlier than expected, even though it had to go through Canadian customs. That took the longest which is not a reflection on the Company. I will certainly order from them again.

Never thought I could find a replacement part for my old espresso machine and surprisingly I found it with eReplacement Parts. I received my replacement part in 5 days. Great and thank you.

I needed a repair part for my Jet brand wet grinder. They had the upgraded part it in stock at a reasonable price and shipped quick. What more can I ask?

The glass tube on our 60-cup coffee urn was broken and the urn unusable. Our nonprofit, Touched Twice United, uses the coffee pot for hospitality at gatherings, trainings, and free clinics---coffee being an essential in most community gathering. The replacement part ordered from eReplacementParts---essentially a glass straw---arrived broken a couple of times before the fragile part made it way to us unharmed. EReplacementParts addressed the balance between minimal packaging and successful delivery, and never quibbled about returns. Excellent!

Almost thought I might have to buy a whole new grill. Made a call with my grill model # after I couldn't find the parts on their website for my specific grill model. The guy who took my call was very fast, very friendly, and my parts fixed my grill issue and work great. Thank you for your help!

Your website is easy to search for parts and checkout is a breeze. I would rather fix my equipment vs throw out and buy new. Your large parts data base and stock enable me to do that.

We appreciate that we received the parts we ordered in good time. So glad to have received them, since the others we had were broken.

I bought the gasket that fits by really old T Fal pressure cooker. It had failed to function efficiently until I finally replaced it. Works perfectly! Love it!