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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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Everyone I have spoken to has been great but Raven was able to get things moving forward.
You've been fantastic, everything's very clear and you've understood and answered all my questions. Thank you.
I appreciate that you processed my payment again for me. Thanks for the assistance.
You did the job correctly and quickly. You're amazing.
You were great, you just solved what we needed to take care of.
Thank you again for your help. I appreciate the concise and informative assistance.
She's great! She answered all the questions and I appreciate all the information.
You pay attention to exactly what I want, and you're not distracted.
Thank you for the update. I appreciate the information.
You actually pay attention to the conversation and your attention to detail is very incredible.
You understood everything and you were very patient
You are awesome! A 10 out of 10 and I sincerely appreciate the assistance. Thank you, Raven.
You're helping me, walk me through and you assure that I will get my money back by walking me through the process. And you're a very patient guy. Thank you very much.
You answered all my questions, you were very polite, and I had a very positive experience
You're very helpful and you resolved my concern very quickly.
Everything has been great so far. Support has been very helpful.
You're very helpful, very professional and very quick to resolve my concern.
You are very business minded and very knowledgeable.
Raven, you have been amazing. Thank you for the help!
You answered all of my questions and you made magic to register my account.
You answered all of my questions and you don't waste any time.
You help me with everything that I need on my transaction and I appreciate you calling back.
You helped me where you could and you provided me the information that I need
Knowledgeable, informed and positively active in handling the case even after we hung up.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members