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The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
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Everyone I have spoken to has been great but Raven was able to get things moving forward.
You've been fantastic, everything's very clear and you've understood and answered all my questions. Thank you.
I appreciate that you processed my payment again for me. Thanks for the assistance.
You did the job correctly and quickly. You're amazing.
You were great, you just solved what we needed to take care of.
Thank you again for your help. I appreciate the concise and informative assistance.
She's great! She answered all the questions and I appreciate all the information.
You pay attention to exactly what I want, and you're not distracted.
Thank you for the update. I appreciate the information.
You actually pay attention to the conversation and your attention to detail is very incredible.
You understood everything and you were very patient
You are awesome! A 10 out of 10 and I sincerely appreciate the assistance. Thank you, Raven.
You're helping me, walk me through and you assure that I will get my money back by walking me through the process. And you're a very patient guy. Thank you very much.
You answered all my questions, you were very polite, and I had a very positive experience
You're very helpful and you resolved my concern very quickly.
Everything has been great so far. Support has been very helpful.
You're very helpful, very professional and very quick to resolve my concern.
You are very business minded and very knowledgeable.
Raven, you have been amazing. Thank you for the help!
You answered all of my questions and you made magic to register my account.
You answered all of my questions and you don't waste any time.
You help me with everything that I need on my transaction and I appreciate you calling back.
You helped me where you could and you provided me the information that I need
Knowledgeable, informed and positively active in handling the case even after we hung up.
Answer: Hi David, we've processed just over $3 billion in transactions to date, with transactions from $100 all the way up to over $10,000,000. In addition to our regular licensing requirements, I hope you'll take a moment to look at the customer testimonials on www.escrow.com
Answer: Hi Janine! Thanks for reaching out! As the largest online licensed and audited escrow operator, Escrow.com is your best choice for domain transfer transactions. Escrow.com safely holds or secures the Buyer's payment in a trust account until the entire transaction is complete. That way, Buyers can be confident that the domain will be registered in their name and Sellers can be sure they'll be paid. We also have the concierge service for domain transfers without content where the Seller needs not to wait for the Buyer to confirm receipt and full control of the domain as Escrow.com will essentially take care of that inspection in your behalf. The Seller will only need to transfer the domain to one of our secured registrar accounts and we can release the funds to them. On the Buyer's side, they don't need the inspect period to verify the domain because we will do that for them. Our concierge team will work directly with the Seller to transfer the domain to us so there's no need for the Buyer to stress with follow-ups about the domain transfer. As soon as we secure the payment, the Buyer only needs to advise us where they want the domain to be transferred to and we will take care of the rest. Our dedicated concierge specialists will assist you every step of the way. Feel free to leave your contact details and best time to call as we are happy to discuss with you further should you have other questions. Thanks!
Answer: Hi Milly, I'm not sure I'm understanding your question exactly but Escrow.com only displays bank information on our site and never via email. Check to make sure any emails you are receiving came from@escrow.com.
Answer: Hi Doug, start by making an offer to the seller through the AutoTrader.ca's Secure Payment platform. Once the offer is accepted you can pay into the escrow account and then go to inspect the car. If everything is as expected you can release funds to the seller right there on the spot. Two quick tips: Always make sure emails about your transaction are coming from an@escrow.com email address, and make sure you log into Escrow.com to make sure you're sending funds to the correct account. Hope this helps!