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E*TRADEReviews 295

1.5

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E*TRADE Reviews Summary

E*TRADE has a rating of 1.5 stars from 295 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with E*TRADE most frequently mention customer service, wait times and debit card. E*TRADE ranks 119th among Brokerage sites.

service
123
value
110
quality
110

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New York
26 reviews
17 helpful votes
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Terrible
September 23, 2015

I made some good profits back in the days and they did not give me my money they kept it for themselves.

Date of experience: September 23, 2015
Argentina
5 reviews
5 helpful votes
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They used to be great
September 19, 2015

They used to be great, now they sucks. They put a lot of limitation on their service plus if they do not give you more credit cards if you live in certain states. I am not even feel secure having my money there no more.

Date of experience: September 19, 2015
Canada
5 reviews
4 helpful votes
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Handy platform
September 9, 2015

Have used etrade for the past 4 years. Great interface and user experience.

Date of experience: September 9, 2015
Germany
3 reviews
10 helpful votes
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Awesome.
August 4, 2015

Easy to use. Everyone can use it easily. Stock prices are normal too and services are also valuable.

Date of experience: August 4, 2015
Virginia
4 reviews
39 helpful votes
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No free transaction
July 28, 2015

They first three transactions are but they make up some crap in the fine print that says its not free.

Date of experience: July 28, 2015
Ireland
5 reviews
2 helpful votes
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Bunch of crooks
July 24, 2015

I lost $40,000 with these people, avoid its a waste of money.

Date of experience: July 24, 2015
California
2 reviews
5 helpful votes
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I have had an account with etrade for a few years now and compared to other brokers, the fees are high and the customer service is not any better than any other broker. I think there are much better options out there.

Date of experience: July 18, 2015
New York
5 reviews
4 helpful votes
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Very easy to use. Been a client for many years and never had any complaints.

Date of experience: July 2, 2015
California
6 reviews
26 helpful votes
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I had an account with them, but they "exited" the banking business & sent my account to another bank. Then, they invited me back to use their other services (stock trading). A simple email explaining what they were doing "would" have been nice, but I had to puzzle-out what the heck happened. Nope. I won't do business with them.

Date of experience: June 7, 2015
Washington
1 review
1 helpful vote
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My last experience with you was around average but i hope to reorder you guys because the products were great so i should forget about delay in delivery

Date of experience: January 31, 2015
New York
9 reviews
25 helpful votes
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I use a few online brokerage sites and find Etrade easy to use with fast results. The fee's for trades are low and I like the interface.

Date of experience: April 11, 2014
Pennsylvania
3 reviews
8 helpful votes
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Long time user
November 30, 2013

Long time user. Very happy. Excellent execution means sometimes they get your stock at a better price than your order. The time invested in the site is valuable as you constantly encounter new and neat applications

Date of experience: November 30, 2013
South Carolina
1 review
10 helpful votes
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Very diffult to navigate, and trading in shares is a nightmare! I lost more cashing out some stocks than I had earned! There is no place that gives you in English how to cash out! Had to call support to get me started and that was less than a good experience!

Date of experience: September 9, 2013
Washington
27 reviews
165 helpful votes
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Awesome website
February 4, 2011

Awesome website. Very easy to use research tools, one click stock trades at a decent price, You can also easily manage all of your accounts, to include transferring funds to and from non Etrade accounts, which is quite handy if you have accounts at multiple financial institutions.

Date of experience: February 4, 2011