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Charles Schwab has a rating of 1.8 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Charles Schwab most frequently mention and customer service. Charles Schwab ranks 103rd among Brokerage sites.
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I changed my opinion when they paid me at the beginning and I thought it was a good company - they answered emails and answered in the chat - but be careful. They only pay at the beginning until they gained my confidence and got me to invest more. Then they stop paying and they do not answer emails or chat, it is a big SCAM. Mr Richmond eventually got me a refund of my losses, they're definitely worth looking up. Ŵhàtsaqq: +{1706}35__05_497
What a huge disappointment! After depositing so much money into my Charles Schwab account, their debit card is absolutely useless! The support is awful.
What a waste of time and money! I won't trust doing any business with them ever again but Rapidaid net help me recover my money
Thеу tоld mе wіthdrаwаlѕ wеrе "іnѕtаnt." Nоthіng соuld bе furthеr frоm thе truтh. Аftеr lоѕіng оvеr $5k, RоѕеLаnе G. P. wаѕ thе оnly оnе thаt hеlреd mе gеt аnуthіng bасk.
I firmly alert against drawing in with Charles Schwab, as my experience proposes they work as a trick organization. Be careful about any contribution, as it might bring about monetary misfortune and negative outcomes. I've gotten my cash back and that was just way I could go about it. I found support from. (I Involved THEIR Site URL AS MY Showcase NAME AND PROFILE PICTURE ON THIS Audit INCASE YOU Want Assistance AND Believe Should Connect with THEM). Note: I did this on account of the severe arrangement here and truly I simply need to help whatever number individuals as would be prudent to get their cash back.
My time with schwab has been a harrowing experience. After investing a significant amount, I was met with nothing but excuses and silence when trying to withdraw my funds. The platform's lack of accountability is shocking, and my $36,700 is gone forever. Schwab is a fraudulent operation, and I urge others to avoid this platform at all costs. This exchange is a scam, but I managed to recover my money with the help of a recovery agency. If you need help, email me (on my profile) for details.
Crazy how few weeks back i was so devastated after how much i lost using Schwab crazy how just how just coming on Sitejabber to check out a company can change ur life the recommendation to check out Urfa. Io was very positive never felt more hopeful in my life there's so much to look forward to from here
This crypto company keeps getting worse and worse be scared of such platforms they are just proper scam best you avoid them instead of falling prey if you already you can always try out Urfa. Io might just be able to help who knows
Scam exchange of the century if that is even an award this company deserves it if we are being honest if you come across this review and you never ever once in your life used this company it's a sign from god not to go any step further and if you already have it's your cue to make better decisions e. G try recovering your money I'm sure my avatar can provide you with the help you need like it did for me
I trusted Charles Schwab with my investments, believing they were a reputable financial institution. Everything seemed fine until I tried to access my funds. Suddenly, my account was restricted without any clear explanation, and customer service was no help at all. I was passed around from one representative to another, with no real answers or solutions. It was beyond frustrating, and I felt completely helpless. Thankfully, Zelrith LLP stepped in and took control of the situation. Their professionalism and expertise, just like the firm shown in the image, gave me confidence that I was finally in the right hands. Thanks to them, I was able to recover my money. I couldn't be more grateful for their help!
I have had an extremely disappointing experience with Charles Schwab as a financial institution. Despite having two-factor authentication enabled on my account—which requires a verification code via text message for login—someone accessed my account without authorization on November 11 and sold my stock. Alarmingly, I did not receive the required verification code during this incident.
When I reached out to customer support, their response was deeply unsatisfactory. The representatives insisted that I had initiated the stock sale myself. However, when I questioned them about the missing verification code, they failed to provide a clear or adequate explanation.
This is a significant issue, as it involves a substantial amount of money. I request that Charles Schwab restore my stock position within my account immediately.Charles Schwab has been an extremely disappointing experience for me as a financial institution. Despite having two-factor authentication enabled on my account—which requires a verification code via text message for login—someone accessed my account without authorization on November 11 and sold my stock. Alarmingly, I did not receive the required verification code during this incident.
When I reached out to customer support, their response was deeply unsatisfactory. The representatives insisted that I had initiated the stock sale myself. However, when I questioned them about the missing verification code, they failed to provide a clear or adequate explanation.
This is a significant issue, as it involves a substantial amount of money. I request that Charles Schwab restore the position of my stock within my account immediately.
Employees have no authority to do anything but read off a script. Five business days to transfer and have money-$12,000- available from linked TD bank account. Spent 15 minutes on the phone including an escalation to a manager, nothing could be done, no suggestions to freeze existing balances, put the balance on a credit card, switch to wire ---- nothing.
No sense whatsoever to try and accommodate a customer, only condescendingly repeat
How they do things. Better customer service from a high school kid at an ice cream stand.
Charles Schwab was forced upon me when they purchased TDA and then destroyed the app and forced everyone to their relic of a website and poor quality app. Charles has more money than brains if he thought this was a good idea, he couldn't get new customers in the modern world so he bought them without their permission. Their customer service, website and apps is severally subpar and if you ever express your displeasure with the company their PR line is "I came from TDA and its an adjustment"... yea an adjustment to garbage. Schwab must have had no customer service before or its all a PR lie. Also this company is headquartered in Texas which their whole government wants to secede from the USA, and I'm very uneasy about having my assets held in a Texas company with Abbot as the governor. This merger should have never been allowed. As a previous customer of TDA I am way worse off now than I was.
They really tried getting away with my money
After writing to their coustomer services with no response
So I report them to capitalrecov website and they help me file a case against them
3x since December I have recorded my voice into their recognition system. Schwab claims it should take and work. It doesn't. Complained to CEO in writing, put his customer service advocate on it, It still does not work for me.
https://www.schwab.com/ bought TD Ameritrade which had zero dollar commision on stock & ETF's trades and $4.65 fee on options trade (charged by CBOE). Schwab is charging commisions on stocks and ETF's (but they say on TV that it is zero) and $6.45 on options trade. Schwab is also using your cash and stocks to make money and gives zero or close to zero to its customers. They will try to convince you to use an adviser to manage your account and will milk you of more money. If you try to transfer your account from schwab to ibkr.com (which is the best and really pro-customers and you really get money for doing nothing) then you'll see the ugly face of schwab which will drag the time so they can exploit your accounts up until the very last legal day which they can't extend. A full acount transfer of only stocks & cash shouldn't take more than 3 day (max) but they will tell you that they have to review the account and can take up to 5-7 days or 7 -10 days. It is your account with just straight stocks and cash, so what it there to review since it is nothing illegal or pending. Stay away from schwab.com and remember that many years ago the government has fined schwab more than 200 millions dollars for missleading its customers.
I've had an account with Schwab for over 30 years. Their customer service has gone into a crap hole. Very dissapointing.
Avoid Schwab at all cost. They are the most crooked brokers and bankers in the industry. They do not have the client's best interest and only enrich themselves. They block access to your money and fail to make timely trades or distributions. They lure you in with phony IPO's that immediately lose half their value and never recover. Stay away!
Horrible! Opened a Schwab account to see where my TDA account will be forced over to in order to get a feel for the Schwab platform and I found Schwab to be stuck in the 1970's!
1. No realtime quotes, you have to click refresh to get a current quote on the Schwab standard platform.
2. Schwab is unusable for OTC penny stock trades because there is a 999,999 share trade limitation...they told me I can always call to place a trade but it will be at the broker's discretion if the $25 phone trade fee will apply or not!
3. Schwab is so far behind the times, There is no way to do a search for high volume tickers...they don't have a search to find high volume tickers!
4. The charting on the Schwab standard platform will not allow me to place a 100 period Moving Average on the charts
5. You can't place an OCO order for 2 different tickers, Schwab doesn't allow this type of order.
Conclusion: Charles Schwab is an outdated Grandfather's investor platform, lots and lots of negative reviews cuz they don't care about their customers at all and are forcing TDA accounts over to Schwab and they will be scraping the TDA platform like the Evil machines in the movie Avatar...they advertise they will be sure to provide the tools needed to secure your financial future but it's all BS! They have a useless platform for real traders and don't seem to care...now they are banning me from trading my TDA account with no warning, I found this out when I placed a trade that was rejected, they said it was "A business decision" and they want me to just go away! Guess I have to transfer all positions to my Etrade account! No wonder Schwab stock is tanking, now 54 down from 96 and heading to 32 or bankruptcy!
They get 1 star cuz I can't post a no star rating, BYE BYE CHUCK!
Banking customer here, not an investor.
I started an account for the sole purpose of using the debit card on an international trip. Opened the account about six weeks before, downloaded the app, received the card, and no other communication. Checked the app daily to ensure everything was ready for the trip. I should have tested it before I left, but I didn't discover the account was locked until I was making a connection in Incheon airport. No big deal, except I discovered that the 'contact us' in the app is only a bot. The app still shows no problems with the account. International collect number on the card didn't work. Finally discovered Skype works well for international calls. But the 'team' that needs to handle this is 9-5 Mon-Fri. Up after midnight to fit their schedule, I discovered that they've conveniently set things up so that I can never retrieve my money and they will never unlock the card.
Customer service spent the week alternating between politely lying about solutions and rudely talking over me while I'm trying to communicate how desperate my situation has become.
Not just the worst banking experience, but the worst customer service experience I've ever encountered.
With all of the issues surrounding the closure of SVB, Charles Schwab (CS) has come into focus. Whether the focus is fair or unfair is very critical for all of us who have accounts in CS. After taking a hit from Wall Street the day after SVB closure, the next day the CEO of CS says that he recently purchased 50,000 shares of the company and that the company had daily inflows of capital of around 2 million. My first reaction was, if the company is not in trouble, why would the CEO feel it necessary to announce his purchase of additional shares. I was raised with the idea that the less said the better. Then this morning the headline is that Credit Suisse is raising it projections on CS. Well that's just great, a huge European bank that just announced that the Saudi National Bank is no longer injecting cash into it, is recommending CS! Credit Suisse will most likely be the next bank to fold up. Is CS really being honest with us, as customers or, is the really fire where there is smoke. It may be time to run for the hills away from CS.