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ExmoReviews 31

4.3

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Exmo Reviews Summary

Exmo has a rating of 4.3 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Exmo ranks 14th among Cryptocurrency sites.

service
3
value
3
shipping
3
returns
3
quality
3
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Colombia
1 review
0 helpful votes
Follow Anna S.
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Hearing that these individuals are pursuing other people makes me very sad. After having a similar experience with them and losing a lot of money. I was able to get my money back after learning about W w w. SolvenReMedY. TecH on Whatsapp: (+1) (320) (459) 3394
We all need to be on the lookout and keep reporting these incidents.

Date of experience: December 20, 2025
Portugal
1 review
0 helpful votes
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Withdrawal whitelist
December 31, 2025

I turned on address whitelist and email confirms for every withdraw. Feels safer, even if it adds one extra click. USDT out hit my wallet after a few mins. One time I typed a wrong memo but the system warned me before sending, saved me from a silly mistake lol

Date of experience: December 31, 2025
GB
1 review
0 helpful votes
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Fee preview is super clear
December 29, 2025

Before I hit buy I see the exact fee and total. After the trade the reciept matches what was shown so I dont have to guess. Did two card deposits in GBR and both posted quick. One pending took longer but support replied in chat and it showed up shortly after.

Date of experience: December 29, 2025
Romania
1 review
0 helpful votes
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Bank transfer
December 26, 2025

Sent an EUR transfer in the morning and it was credited later that day. The page shows reference details so my bank didn't bounce it. Withdrawal to my wallet listed the network fee upfront. Would like more currency options, but for now EUR rails are ok and pretty reliable.

Date of experience: December 21, 2025
France
1 review
0 helpful votes
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Card deposit hiccup, solved fast
December 24, 2025

Tried a EUR card deposit and the bank blocked it with 3D Secure. I called the bank, marked it as ok, tried again and it went through. Funds showed up right away. The fee shown on the screen matched the receipt. Clear steps on the help page made this way less stressful

Date of experience: December 21, 2025
Poland
1 review
0 helpful votes
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Local funding helpful verification tips
December 18, 2025

PLN transfer posted within an hour. First KYC failed (glare on ID), support told me how to reshoot and second try passed quickly. Android app is stable on my Pixel; push fills arrive instantly. Order form warns about market impact—nice nudge to split size when liquidity thins.

Date of experience: December 8, 2025
Czechia
1 review
0 helpful votes
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I initially thought this was legitimate, but after depositing my crypto, my account was frozen and support communication was cut off.

Products used:

Crypto

Date of experience: November 13, 2025
GB
1 review
0 helpful votes
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Security features
December 16, 2025

Turned on passkeys and app based 2FA. I also set a withdrawal whitelist and confirmation emails. It feels calm to trade when I can see every session and change settings without hunting in menus.

Date of experience: December 12, 2025
NL
1 review
0 helpful votes
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KYC approved on second attempt
December 10, 2025

My first verification failed. Selfie was too dark and the address bill was cropped. Support explained what to fix and sent a short checklist. I retook photos in daylight and added a full PDF. Got approved the same afternoon. After that deposits and withdrawals worked fine.

Date of experience: December 1, 2025
Milan P. Exmo Rep
2 weeks ago

Hello Liliana,

We appreciate your positive feedback and are thrilled to be part of your trading journey! Our team works hard to ensure the best experience for our users, and it’s great to see that reflected in your review. Thanks for choosing EXMO.com!

Best regards,
The EXMO.com Team

Germany
1 review
0 helpful votes
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Execution you can actually trust
December 8, 2025

I track fills in a sheet; quoted vs executed matches to the cent. SEPA EUR in same day, BTC out after 2 confs. Status page explains network delays, which I appreciate. Web charts are fast and indicators cover basics. Would like more fiat rails, but transparency and support are solid.

Date of experience: December 8, 2025
Milan P. Exmo Rep
2 weeks ago

Hello Dennis,

We appreciate your positive feedback and are thrilled to be part of your trading journey! Our team works hard to ensure the best experience for our users, and it’s great to see that reflected in your review. Thanks for choosing EXMO.com!

Best regards,
The EXMO.com Team

GB
1 review
0 helpful votes
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Clear fees and smooth onboarding
December 5, 2025

KYC took ~15 minutes with live updates, then my GBP transfer landed the same afternoon. Order preview shows exact fee and final amount, so no surprises post-fill. IOS app is clean, Face ID works, depth looks decent at EU peak. One chat about a payment reference was solved fast.

Date of experience: November 30, 2025
Milan P. Exmo Rep
2 weeks ago

Hello Charlotte,

We appreciate your positive feedback and are thrilled to be part of your trading journey! Our team works hard to ensure the best experience for our users, and it’s great to see that reflected in your review. Thanks for choosing EXMO.com!

Best regards,
The EXMO.com Team

Italy
1 review
0 helpful votes
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Price alerts that actually help
December 3, 2025

I trade from the iOS app and live on alerts. The price pings feel timely, not spammy. I set alerts for BTC and LINK, got notified fast, placed orders right from the push. Charts open where I left them. Would like custom sounds, but the alerts already saved me from missing a move.

Date of experience: December 3, 2025
Milan P. Exmo Rep
2 weeks ago

Hello Anselmo,

We appreciate your positive feedback and are thrilled to be part of your trading journey! Our team works hard to ensure the best experience for our users, and it’s great to see that reflected in your review. Thanks for choosing EXMO.com!

Best regards,
The EXMO.com Team

NL
1 review
0 helpful votes
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Avoid EXMO at all costs! This crypto platform is hands-down the worst online. Their business practices are deceptive and unethical, designed to steal your hard-earned funds.
What's most alarming is that EXMO will arbitrarily disable your withdrawal options, leaving you with no way to access your money. Trying to resolve the issue is equally frustrating. After sending multiple emails, I received the same canned responses over and over, completely ignoring my specific concerns. This is a total scam platform...
UPDATE:
Luckily, I recently managed to get my money back from them with the help of a professional recovery agency that specializes in helping victims get their money back from fraudulent companies. Thankfully, I was able to extricate myself from this dire situation. If you've also been scammed and need help, reach out to me directly via email (available on my profile), and I'll share more details about the steps I took to successfully recover my funds from EXMO. Don't let them scam you too!

Date of experience: October 17, 2025
New York
2 reviews
0 helpful votes
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Dies ist die schlechteste Krypto-Plattform, die Sie online finden können. Sie deaktivieren Ihre Auszahlung und Sie erhalten Ihr Geld nie zurück. Nach mehreren E-Mails wurden immer wieder dieselben Nachrichten weitergeleitet wie zuvor. Nutzlos und inkompetent. Meine Verlust- und Auszahlungsprobleme wurden gelöst und mein Geld zurückerstattet. Meine E-Mail-Adresse finden Sie in meinem Profil. Schreiben Sie mir. Ich gebe Ihnen gerne hilfreiche Tipps zu meinen Vorgehensweisen.

Date of experience: August 15, 2025
Austria
1 review
0 helpful votes
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New coins. SUPER
July 30, 2025

I always find something new on EXMO—WCT, BLUM, MOVE all appeared quickly after hype started. It's nice that they don't just follow trends but support liquidity with Earn and margin tools too. I've tried Flexible Earn on ADA recently—earned a bit while waiting for a price pump. Feels dynamic and active

Date of experience: July 24, 2025
Czechia
1 review
0 helpful votes
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Security first with passkeys & GA
July 30, 2025

Lost a phone once, so I'm paranoid about 2FA. EXMO recently forced a switch from SMS to passkey or Google Authenticator—smart move! Setup took a minute and Face ID login is fast. Haven't seen a phishing scare since

Date of experience: July 21, 2025
Sweden
1 review
0 helpful votes
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Blog is superb
July 28, 2025

I'm not hugely into crypto, but EXMO's blog helped me understand a lot. They break down complex stuff into self-explanatory guides. That's how I ended up trying Flexible Earn—got 5% on idle USDT and learned how to use it smartly. Finally, an exchange that teaches, not just sells.

Date of experience: July 28, 2025
Alex A. Exmo Rep
5 months ago

Hi Gabrjel,
We really appreciate your feedback! It’s great to know you’re enjoying the platform. Thanks for being part of the EXMO.com community!
Sincerely,
The EXMO Team

Ukraine
1 review
0 helpful votes
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EXM token perks
July 21, 2025

Holding 120k EXM pushed me to the Advanced level to boost APY. My USDC contract jumped from 11% to 15%. They run events regularly where liquidity providers share prize pools; grabbed a $50 reward last month. Ecosystem feels alive

Date of experience: July 15, 2025
Alex A. Exmo Rep
5 months ago

Hi Gabrjel,
We really appreciate your feedback! It’s great to know you’re enjoying the platform. Thanks for being part of the EXMO.com community!
Sincerely,
The EXMO Team

Singapore
1 review
0 helpful votes
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App updates
July 18, 2025

Been using exmo since 2022, and their app keeps improving—now faster, more coins, clearer interface
I also noticed lower slippage on major pairs lately
Theyre definitely listening to user feedback and making progress

Date of experience: July 9, 2025
GB
1 review
0 helpful votes
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EXMO lists every fee (trading, deposit, withdrawal) before you click confirm. I've used many EU exchanges that hide spreads, but here I see depth and slippage live. Their upcoming MiCA alignment gives me confidence they'll keep operating legally in Europe. Already migrated my BTC cold storage for periodic DCA

Date of experience: July 8, 2025

From the business

EXMO is a European exchange that supports both crypto-to-crypto and crypto-to-fiat transactions with competitive trading fees. The platform complies with KYC and AML regulations and serves over 2 million users across Europe, Asia, and beyond. EXMO offers a variety of features, including spot trading, the Earn Program for passive income, ready-made Crypto Bundles, and tiered Premium packages that provide fixed Maker and Taker fee discounts from 15% to 100%. The exchange provides a user-friendly experience through its web interface and mobile apps for Android and iOS. API access is also available for advanced trading operations.