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Expert Squad Reviews Summary
Expert Squad has a rating of 4.9 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Expert Squad most frequently mention and step instructions. Expert Squad ranks 4th among Question And Answer sites.
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I was ready to take my laptop to a repair shop but it turned out to be a single simple setting. I never would have found it on my own. I ended up saving time money and a lot of frustration.
They were straightforward but still gentle and polite. It is rare to find someone who can be clear without being harsh and it made the whole interaction feel comfortable.
Hello Chris,
Thank you for your feedback! We’re happy to hear the communication felt clear, gentle, and respectful. Creating a comfortable experience while still being helpful is very important to us. We truly appreciate you taking the time to share this.
Best,
Jennifer, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
I normally get anxious when something stops working but this time the expert made everything feel manageable. They reassured me constantly that we would solve it together which completely changed the way I felt about the issue. By the end I felt calm capable and supported.
Hello Toby,
Thank you for your feedback! We’re really glad to hear the support helped ease your anxiety and made the situation feel manageable. Providing calm reassurance and clear guidance is important to us. We’re happy you felt supported throughout the process.
Best,
Emily, Expert Squad Support
help@expertsquad.com or +44 808 175 1784
The instructions were very clear and easy to follow. The expert walked me through everything step by step and checked that I understood before moving forward. It felt like having someone right beside me guiding me safely through the whole process.
Hello Isabelle,
Thank you for sharing such heartfelt and detailed feedback. We are truly glad to hear that the clear, step‑by‑step guidance made you feel supported and safely guided throughout the entire process.
We deeply appreciate you trusting us with your experience. If you ever need help again, we’ll be here with the same patience and care.
Best,
Jennifer, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
I was not even finished explaining what was happening when the expert already understood the issue and knew what to do. The speed and accuracy were genuinely impressive and everything was fixed almost instantly.
Hello James,
Thank you for such enthusiastic and thoughtful feedback! We are truly impressed to hear that our expert anticipated the issue with such speed and accuracy, resolving everything almost instantly for you.
We deeply appreciate you acknowledging this exceptional support. If you ever need help again, we'll be here with the same sharp and efficient assistance.
Best,
Jennifer, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
It did not feel like talking to support. It felt like asking a friend who knows technology and actually wants to help. There was no judgment and no pressure just clear support the entire time.
Hello Louie,
Thank you for your feedback! We’re really glad the support felt friendly, clear, and pressure free. Creating an experience that feels approachable and helpful is important to us, so it’s great to know this made a positive difference for you.
Best,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
I tried everything online before asking for help and nothing worked. The expert spotted the problem in minutes. Sometimes you really do just need someone who understands what they are looking at. The difference was night and day.
Hello Sophia,
Thank you for your feedback! We’re glad the issue was identified so quickly after so much trial and error. Having someone who truly understands the problem can make all the difference, and we’re happy the solution brought such a clear improvement.
Best,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
They did not just fix the issue. They helped me understand the reason behind it which made me feel much more confident with my device. I left with more knowledge and far less fear of making mistakes.
Hello John,
Thank you for such thoughtful and meaningful feedback. We are truly glad to hear that we could not only resolve the issue but also help you understand the reasons behind it, building your confidence and reducing your fear of mistakes.
We deeply appreciate you sharing this empowering experience. If you ever need assistance again, we’ll be here with the same patience and clarity.
Best,
James, Expert Squad Support
help@expertsquad.com or +44 808 196 7473
I appreciated how patient the expert was. I started stressed and almost panicking but they stayed calm and explained each step slowly and clearly. Their tone made me comfortable asking questions that I would normally feel embarrassed about. By the end I genuinely understood what I was doing.
Hello Nicholas,
Thank you for sharing such thoughtful and heartfelt feedback. We are truly glad to hear that our expert’s calm, patient, and clear explanations helped ease your stress, made you comfortable asking questions, and gave you genuine understanding and confidence.
We deeply appreciate you acknowledging this supportive experience. If you ever need help again, we’ll be here with the same care and clarity.
Best,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
Knowing I can reach out anytime gives me real peace of mind. I no longer waste hours searching for solutions or worrying that I will make things worse. Instead I feel supported and guided in a way that makes technology feel far less stressful. Just knowing help is there changes everything.
Hello, Chloe!
We appreciate you taking the time to share your experience. It’s great to know that clear guidance and ongoing availability helped make technology feel more manageable and less overwhelming for you.
Best regards,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
My games were lagging but after the specialist showed me the correct performance settings everything started running smoothly again. They explained why those settings mattered which helped me understand my device better and made the fix feel solid rather than temporary.
Hello, Max!
Thank you for sharing your experience. We’re glad the performance adjustments resolved the lag and that the explanation helped you better understand how your device works. Clear guidance paired with effective results is exactly what we aim to deliver.
Best regards,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
The expert helped me set up a tablet for my grandmother and now she uses it without any trouble. They guided me through everything in a gentle and patient way which made the setup surprisingly easy. Seeing her use it confidently now feels like a small miracle.
Hello Maisie,
Thank you for your feedback! We’re really happy to hear the setup went smoothly and that your grandmother is now using the tablet with confidence. Providing patient, step-by-step guidance is important to us, and it’s wonderful to know it made a positive difference for both of you.
Best,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
I learned not only how to solve the issue, but also what caused it. Understanding the reason behind the problem made the whole experience more helpful because now I know how to avoid it in the future. It felt empowering to finally understand what was happening instead of guessing.
Hello Jackson,
Thank you for your feedback! We’re glad the explanation helped clarify both the issue and its cause. Knowing the “why” can make a big difference, and it’s great to hear the experience felt empowering and useful for the future.
Best,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
I expected a long and frustrating process, yet everything was fixed in minutes. The expert guided me calmly step by step and I never felt confused at any point. They explained every detail in a way that felt simple and manageable which saved me an incredible amount of time and removed all the stress I walked in with. I honestly did not think it could be resolved so quickly or so smoothly.
Hello, Mason!
Thank you for sharing your experience. We’re glad to hear the guidance felt calm, clear, and straightforward, and that the issue was resolved much faster than expected. It’s great to know the step-by-step support made everything manageable.
Best regards,
Emily, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
This was my first time using the service and I was pleasantly surprised. The instructions were quick, clear, and easy to follow. It made the whole process stress-free.
Hello, Eva!
Thank you for sharing your experience. We’re delighted to hear that your first time using the service felt smooth and stress-free. It’s wonderful that the instructions were clear and easy to follow.
Best regards,
Emily, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
They also showed me how to restart my internet hub on my own, which will save time in the future. It was useful and clear, just needed a bit of patience
Hello, Erin!
Thank you for sharing your experience. We’re glad to hear that the guidance was clear and that learning how to restart your hub will be helpful for you in the future. It’s great to know the session felt useful.
Best regards,
Jennifer, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
I asked how to set up my router and they didn't just give a short answer. They provided clear step-by-step instructions that were very easy to follow.
Hello Alexander,
Thank you for your feedback! We’re glad the guidance you received felt clear and easy to follow. Helping you set things up with straightforward steps is important to us, and it’s great to know the instructions were useful and reassuring.
Best,
Emily, Expert Squad Support
help@expertsquad.com or +44 808 175 1784
I asked about my microphone not working and thought I'd need a repair shop. It ended up being a simple settings issue. I'm very grateful for the quick help and will absolutely use this service again.
Hello Richard,
Thank you for your feedback! We’re glad the quick guidance helped you sort out the microphone issue without needing a repair. It’s great to hear everything was resolved so easily, and we appreciate your trust. We’ll be here anytime you need help again.
Best regards,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
The support was patient and easy to communicate with. They didn't rush and explained how to use the device properly, which helped a lot. I'm happy with the result overall.
Hello, Skye!
Thank you for sharing your experience. We’re pleased to hear that the support you received was clear and patient. If you need help with another device in the future, we’ll be ready to assist.
Best regards,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
My child's nightlight stopped working and I assumed I needed to buy a new one. They told me to check the power adapter, and that was the problem. A simple replacement and the nightlight works again.
Hello, Millie!
We appreciate your feedback. It’s great to hear that the issue was resolved so easily and that everything is working again. If you have questions in the future, feel free to reach out to us.
Best regards,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628
From the business
We are an international online platform where people can get personalized online consultations from:
🔧 Plumbers
🚗 Car Mechanics
💡 Electricians
🏠 Home Repair Experts
🖥️ Tech Support Specialists
📡 Telecom Experts
⏰ 24/7 Availability: Reach out anytime, day or night.
✅ Solution-Oriented Support: We don’t quit until your issue is fully resolved.
🏅 Expert Quality: All our experts are rigorously tested and hand-picked.
For questions about our services, feel free to contact us at help@expertsquad.com or call us anytime at +1 866 695 3628.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Tia!
We appreciate your feedback. It’s great to hear that one small adjustment made such a big difference and helped you avoid extra costs and frustration.
Best regards,
James, Expert Squad Support
help@expertsquad.com or +1 866 695 3628