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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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The try on tool is helpful to pick out glasses, the search tool is a bit clunky (hard to find the best deals that are covered by insurance) but I was able to get glasses very easily
It is challenging to sort through the different glasses, the try-on feature is clunky
Convenience as your provider owns the store so it's bundled into one. You know what you're going to pay and for me when I went into checkout it was cheaper than I expected.
Purchasing eyewear from eyeconic was a very simple process. Put in your information they add your insurance and the price you see is what you'll pay. The quality of their products are great and I will definitely be purchasing a second pair.
Great options to choose from and uploading Rx was very simple.
Very good selection of frames. Easily apply your eye ball insurance. Get your prescription from an actual optometrist during your yearly eye exam. Submit info to Eyeconic.com.
Super selection of frames and features. Easy to apply insurance, prescription, and if there is a problem once the frames arrive, it is handled quickly and without hassle. Will continue to order my frames from eyeconic!
Had some issues getting benefits to sync. Once I got those worked out, the service was smooth. To be honest, I'm probably just upset at the inflation causing me to pay double out of pocket what I did last year. I also resent being railroaded to a specific website to utilize this benefit.
First use was confusing with selecting applicable patient benefits. The Maui Jim Red Sands selection and Rx was disappointing. Limited selection as compared to glassesusa.com. Second use of patient selection better, Selections still disappointing. Selecting Hearts from picture lists should be made available without going to individual glasses. Was expecting benefits to cover glasses and contacts. Not sure if PD was applied correctly first use or second use.
I was unsure the first time using Eyeconic with my VSP insurance but found it to be easy, quick and convenient. I have now purchased glasses through Eyeconic 3 times.
Easy to order, but I had difficulty getting order to go thru. Apparently third party cookies was enabled causing the issue. It would have been nice if there had been an alert as to why the order wouldn't complete.
The glasses I ordered were great. I love the snap on sun glasses. Easy ordering process and my insurance covered most of the cost!
ALL OF THE GLASSES I HAVE RECEIVED HAVE BEEN EXCELLENT. THANK YOU
My previous order was canceled because the word "trial" was put on the prescription. I went back and had the prescription redone without that word. Hoping it works this time.
I am only able to buy 30 days worth of contacts given my vision insurance allowance (through VSP) of $130 for contacts. I guess I'll only be able to to see for 1 month out of the year. The rest of the year I'll just be blind. My premiums add up to $77 a year. Besides a routine vision screening, what am I paying for? This kind of pricing encourages members to reuse daily contacts in order to make their supply last. This in turn causes health risks. The pricing on VSP seems predatory and indistinguishable from every other eyewear supplier with a monopoly on contact lens wholesale.
This is the second year that I've ordered my prescription glasses through Eyeconic. They have wider sizes which fits my face that eyeglass stores tend not to carry. Style selection is quite good and I love the online try-on feature.
I like everything about your site except that I have to re-upload the prescription each time I order. Can we not save the prescription like thee payment info?
Cheap product. My prescription sunglasses started peeling off the lens... tint? After about 7 months. They became unusable and gave me really bad headaches if I tried.
Very easy to navigate the site and put in info for ordering according to my script. Super easy and super fast. I love that it is connected to my insurance so the work is done for me in terms of using my benefits.
Eyeconic makes it very easy to purchase glasses online. The virtual fitting works very well, and I have been very happy with my past purchases. Glasses fit perfect from day one, and the prescription was exact. Looking forward to my next order already.
CL Brand Discrepancy? I don't know what that means, but will you please email me if something didn 't come through the right way?
As long as you have the information needed, this website creates such an easy experience for ordering contacts. I have not ordered glasses yet from here but likely will in the future.
It would be nice if customers in need could get a free sample set of contacts if emergency need like one is lost or dropped. I tried to get this but received message rather curt that this can't be done
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members