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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I have always been happy ordering my glasses and contacts from Eyeconic. They ship it in a reasonable time and their selection is awesome.
The process and easy the quality of the glasses are great, however, many of the selections are not available & never re-stocked.
The sunglasses I have purchased from here have been the clearest and best quality I've ever gotten. And when I've needed help, the service has been top notch and friendly.
I like that there are a few trendy eyewear choices for the more fashion conscientious person. I see my favs are typically geard toward the Karl Lagerfiled options. I like being able to see the VSP price already shown after you link/upload your benefits therefore you know exactly what you are paying for. It's also helpful that there are explanations for the optical selections so you can make the best decision for your needs. I have a small head and face so showing all the sizes of frames helps me to decide what size range will look right for my face. I'm excited about my purchase this year also ordered on 12/31/2025.
It was just like this time. Put in order. Took picture of RX prescription with Soft CL from my DR. Look forward to getting contacts next week
I used to save money by doing my eyeglass business online. The prices have steadily increased where it's better to buy glasses at the optometrist. I stopped buying at the optometrist due to cost. Spending over $300 for glasses online with vsp insurance is more expensive if I had no insurance and bought them at Costco or another online retailer.
STAY SIGNED IN DOES NOT WORK. Really inconvenient to have to sign in every time I pull up website. If I'm not finished shopping on my phone and I try and come back to it I have to resign back in and go back through all the filter options before continuing shopping.
Any other store won't charge a penny but Eyeconic is charging tax on original amount of the frame though it's fully covered under the insurance. Scam.
I could not leave PD option empty and it did not have my PD numbers. Had to pick the closest, which is really a bad webpage. There is no way to leave a note or point out that the PD numbers have to come from the prescription.
Ordering glasses and prescription sunglasses is so easy on Eyeconic. Being able to link my insurance and virtual try-on makes the experience quick and easy. Prices are great too.
The virtual try on and how easy it is to navigate the website and purchase glasses. One of the best websites I have used. Wish all shopping was this easy.
Selected my benefits and price were wrong. Had to toggle back and forth to other family members for price to show correctly at checkout.
Eyeconic is very easy to use until you get to measuring your PD with their built in tool. The camera seems to work, but all I ended up with was a rotating dot (3 dots) with no actual measuring. I had to use a different PD tool to get my PD.
Fast easy and secure. No hassle and upfront about cost. No pressure unlike the eye dr office who tells me that there prices are better when I just got a year supply for half as much.
I love how easy it is to purchase on this site using my vision insurance. I also really like the new virtual try on feature, very nice!
I was able to find the brand and style for my sunglasses with ease and confidence that they will meet my expectations upon arrival.
We used this to buy glasses for my daughter - the prices started out as $57.00 and by the time we were through, we were up to $136.92 - so many "add-on's" that were not advertised - even when using our insurance - what a disappointment!
Easy to place orders, upload prescriptions and I like that they're integrated with my insurance so there's no need to file claims
Two issues I would like to call out. When I logged in to place an order, it defaults to my daughter's profile though I selected my profile. I finally figured out that there is a dropdown on the top that lets me select the right person to apply insurance benefits. Second is the main issue. I am trying to check out and entered my credit card but the place order wouldn't work. There was a "undefined" message under the checkbox labeled "Shipping and billing address are the same" and I had to unselect it and enter an address - not sure if it is for billing or shipping before it let me place an order. Someone really needs to test the check out process.
Somehow the pricing when I'm placing my order isn't accurate. It says I should be $29 but the total was $79. I'm not sure I understand
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members