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FreshGo has a rating of 3.8 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshGo most frequently mention customer service, colored contacts and brown eyes. FreshGo ranks 18th among Contact Lenses sites.
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I love my green contact lenses! I have brown eyes and they look quite natural. The lenses are also very comfortable. And the price can't be beat. However, be prepared to wait awhile for your package to arrive.
I made my purchase Sept 21st. My order was expected on the 29th, but then it was marked to return to sender for "insufficient address". I have since then tried to contact support via email, phone, and the site chat. I have yet to receive a response, and it is now Oct 3rd. This insufficient address situation is not on me, and now I want a refund.
They sux so bad do not older from them very unhappy and want my money back they do not do what they say $#*!ty service
I was very satisfied with my first purchase. The promo code did not apply for my second purchase, however I received a quick response and was promply refunded the promotional difference. I would refer this product to anyone I know.
I love this website as well as their products they have the best contacts for every occasion I plan to order more when Halloween comes around they have the best selections as I said for every occasion I plan to use them in the future a lot more and will definitely recommend to anyone that just wanting to try them out.
I was a bit weary to try a new color but I ordered them anyway. Soo very happy I did! Very pleased with the pop of the green. Get compkiments all the time when I wear them. Definitely will try others by this company.
I really like these lenses, they are good and comfortable. I have bought many times and and I don't have any problems when I receive my products.
The lenses are beautiful and comfortable to wear. Sean is a very knowledgeable, caring and competent customer care representative. I received my lenses quickly and had no issues with my order.
These green contacts POP!
Very comfortable to wear.
Definitely will purchase again in the future.
I love love them. I got a gray pair and absolutely loved them. I wear them still til one fell out now I gotta order more...
This is my first time ordering contacts online. Both the web service and the customer service contact have been diligent and extremely helpful throughout this process. I will continue to be a customer because I receive such excellent service and my contacts arrive in a timely manner. Any questions or issues are immediately addressed by a very nice staff member Who is personable and engaged in customer satisfaction
I've been purchasing from here for years and have no complaints. They always come within 3-4 days with standard shipping. There products are realistic and great! 10/10 highly recommend!
Within the last month I've bought 7 pairs of contacts from FreshGo and every one of them has been amazing! The color is the same as the picture. The contacts are amazing for cosplay and I even bought some colored contacts for my mom (2 pairs because her eyes have two different prescriptions) and I got my friend a pair for her cosplay as well. I will definitely be buying more in the future and I'll definitely recommend buying from FreshGo if anyone ever asks me where to get good quality contacts.
Purchase the 3 tone brown contact lens, absolutely beautiful. I have naturally dark brown eyes and these were perfect to introduce some color for a very natural effect.
Lens fit great, very comfortable to wear and stayed in place. Need to order another pair, highly recommend.
I've been waiting more than 10 days and the tracking system says my order has been stuck in Melrose Park, Illinois for 8 days now. I don't even live in Illinois. I contacted customer service and they sent me an admittedly A.I. Response saying I have to wait 14 days before inquiring where my order is... WHAT?!?! Does anyone have a number I can call to speak with an actual person?
I bought two pair of prescription contacts and it made vision very blurry and could hardly see anything. Very disappointed and a waste of money. I can see better without glass better than I can see with these contacts in.
Very pleased to have received my shipment so quickly. Love the way they feel, very comfortable. Will buy again more.
I have bought many pairs of contacts from fresh go for almost 2 years now, and they are always so pretty and natural looking. One of the last times I purchased from them, I accidentally received the wrong color contacts, so I went to customer service. Sean was so nice, and sent me the pair I had originally ordered, and it came very quickly, and was perfect! I will keep on buying my colored contacts from here :)
The service was excellent and the product arrived promptly. Thank you for the notices on the shipping.
Answer: Dear Elizabeth, Thank you for reaching out, could you please send us your order number? The title of the FR, Like FR11111
Answer: Dear Robert, thanks for your comment. Here're some additional tips for wearing contacts: All of our colored contacts are yearly lenses. After opening, it is suggested that you wear 8-10 months if they are taken good care of. The new lenses are preserved in a solution with a higher salt concentration than human tears. So please soak the new lenses in the daily lens care solution for several hours before you apply them for the first time. Last but not least, don't sleep with the contacts on. The recommended wearing time is no longer than 8 hours per day.
Answer: Dear customer, thanks for reaching out. Please email us at info@eyefreshgo.com, we will help you to solve this issue.
[Official] FreshGo - FASHION ON YOUR EYES. Founded in 2016 and been doing colored contacts businesses worldwide for over 10 years, FreshGo aims to provide customers with the most professional and fashionable contact lens products and services by taking advantage of great sourcing ability in color contact lenses, specialized experience in e-commerce management and service, and advanced Internet technology. The Service Center is composed of sophisticated optical experts and optometrists, making sure to provide the best services and most professional guidance for customers. The research team with ten years’ experience ensures to continuously develop and launch new designs to become an eye fashion leader!