On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was not pleased with my experience and I really was not pleased to learn that the prices I thought I was supposed to pay were not the true price I paid. I do not wish to be forced to pay $49.95 for not placing an order. That is ludicrous! The quality of the clothing was a bit disappointing as well. I will not be a repeat customer.
I received everything the way I was supposed to end the time you said I was going to receive it so I will continue ordering things from there. Enjoyed everything.
I ordered shoes for my 6 yr old granddaughter and she absolutely loved them. My daughter couldn't believe what I had paid for 3 pairs of shoes and we were very satisfied with the quality. Thank you FabKids
I love the sale prices. The quality has been super. Shipping was pretty timely with delays. I prefer to purchase when item is in sale. Dislike BI
VIP membership price. Too steep.
I ordered my youngest a few pair of shoes to get her through until the end of the year & she absolutely loved them! The site was easy to maneuver & had a great selection. I will definitely be summer sandal shopping with FabKids!
Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund Want my refund
Great products and they arrived very quickly! I love that the points and credits don't expire so I'm never rushed to make a purchase.
I have never had an issue with Fabkids in the past, but there were discrepancies in my last two orders. One order I received, and half the product was missing, and my most recent order I placed I never received. Very frustrating!
The original program never expired unused VIP credits and the original program was a flat amount you had so you could apply the money spend however you needed to when sales came out. It was essentially a piggy back for clothes.
They updated it to credits which sometimes was nice when the value of a bundle exceed the amount of a credit but more often than not devalued the amount you would spend. So you would spend $50 on a credit that was used to buy maybe$40 worth of clothes.
Then you started expiring credits. I lost 4 or 5 credits due to this and cancelled my membership.
Your current program is much more of a scam than a value.
Ordered the color pink and not fuzzy and they came WHITE and more like a slipper. Was a birthday gift so I wasn't able to return in time.
It starts off at FedEx, gets handed off to USPS. It takes weeks. The way it's posted about shipping time sure gets your hopes up, just to be let down. They can do better.
I was takin for over 2 years of $50 a month. I would have never guessed buying a pair of boots for my daughter would have cost me over $1400! Yes my husband just paid our credit card every month in good faith. We started to go through our charges and we couldn't believe it. I tell everyone I meet about this and warn them to never use your company. It makes me sick to my stomach. It should be illegal and I'm going to write to my congressman about this.
Great Grandson looks forward to every outfit and loves them when he gets them
Adorable pieces to keep my kids' wardrobe fresh and make the shopping experience bearable!
My order is missing and had not arrived I have contacted the carrier and they stated it had been delivered. It must have went to the wrong house but my order did not show up. I have checked with my neighbors.
My order is still not yet delivered
It's been days now and it's saying delay
The quality of clothes are very poor for the amount of money you spend on the VIP credit. I've bought shoes in the past and they also are poor quality. I spent my credits around Christmas time and it renewed the vip membership again. I spent the credit for an upcoming birthday present. I then contacted customer service to cancel membership. Customer service had me on the chat over 10 minutes begging her to end my membership. Finally it was cancelled and my order showed up 9 days later and late for the birthday party. It's always a let down. The real winners here are the ones who spend $3 on the clothes vs the $75 vip credits.
Fabkids is wonderful! I always get my orders fast, there's always good prices and I've never had a problem!
Very good quality. Did not take long after I ordered, did I receive my items. Keep up great work!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members