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FanDuel Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to persistent issues with account management and customer service. Many users report difficulties in accessing their accounts, delayed withdrawals, and a lack of effective support when problems arise. Customers frequently express feelings of being treated unfairly, with claims of unaddressed complaints and inadequate promotional offerings. While some users appreciate the app's functionality, the overwhelming sentiment reflects frustration over perceived systemic faults and a lack of accountability, prompting many to recommend alternative platforms.

This summary is generated by AI, based on text from customer reviews

service
266
value
244
shipping
131
returns
155
quality
217

We monitor reviews for authenticity

Ohio
1 review
2 helpful votes
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Rip off
May 18, 2024

You rarely ever win on fandule and their site is always glitching.Not worth wasting your money.They have free spins 3 per day the most I ever won was 4.00.

Date of experience: May 18, 2024
Alabama
1 review
0 helpful votes
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I don't want my account back. You can send a check
They just ignore with email and never respond back to you. Fanduel is a scam.
Took ever cent. I cant feed my kids or pay my mortgage. They took all of my money

Date of experience: May 16, 2024
Michigan
1 review
0 helpful votes
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Reviews
May 14, 2024

Nice to be able to use this website to put a reviews thank you I appreciate you have a great day I was so upset about FanDuel

Date of experience: May 14, 2024
Michigan
1 review
1 helpful vote
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Cheap skates
May 3, 2024

Don't waste your money on this Fanduel gambling site. Each Month $3,000 spent and no winnings, pitiful.

Date of experience: May 3, 2024
Canada
1 review
0 helpful votes
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I was going to big win and i got logout from my account so i deleted my account. I have a recording of this happrning the just take your money

Date of experience: April 25, 2024
Illinois
1 review
0 helpful votes
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Not sure how the government hasnt shut them down, thats how bad the losing streaks are on this site, stay away and avoid the scam

Date of experience: April 17, 2024
New Jersey
1 review
0 helpful votes
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Suspended accounts
April 13, 2024

FanDuel never has a problem when you deposit money it's only when you win that they have an issue. They said I have an unauthorized person on my account but never noticed till I won. Customer service is the worst. They send the same standard email over and over. Sent all documents never rectified.

Date of experience: April 13, 2024
Massachusetts
1 review
0 helpful votes
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Voiding
April 4, 2024

Placing a better to possibly win big money to have it voided so if I win took my winnings down to garbage. You need to warn people from the beginning so they're aware and can possibly not choose to place a bet at all

Date of experience: April 4, 2024
Michigan
1 review
0 helpful votes
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I had vip tell me to reach out to a certain manger. He has not answered and seems like he doesn't care. I have played millions with them. Such a joke. Go to anyone but fanduel.

Date of experience: April 4, 2024
Michigan
1 review
4 helpful votes
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Fanduel live roulette is a scam
April 1, 2024
Updated review

On American roulette, with a human throwing, the movements of the ball defy physics. I play 1/6th of the wheel heavy, and about 1/3 more of the wheel with a few bets, but mainly on one side of the wheel. When I start increasing my bets on the 1/6th, the ball may travel there 1/20 spins. That's mathematically impossible. Also, the 'rebounds' and the way the ball moves always ends up on the opposite side of the wheel. Other times, there's no movement as the ball drops on the opposite side, and the ball plants itself in a well. I video taped some of these sessions, and I'm going to submit them to the Michigan Gaming Commission to review.

Date of experience: April 1, 2024

Roulette is a scam
February 17, 2023
Previous review

I have played routlette with Fanduel for about 9 months, and I'm down $30k. I play at regular casinos, and my overall losses for the past 10 years don't add up to that... I play heavy on one half of the wheel, and it seems the 'bad hops' and strange physics take hold to make the ball travel to the other side and I lose. I can just tell this isn't right. Anyone that gambles knows what I'm talking about. I won't ever play there again.

Date of experience: February 17, 2023
Michigan
2 reviews
0 helpful votes
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Been trying to give Fanduel a chance. Love the different games. And a lot that at your local casino. But the payout sucks. Bonus features are so hard to come. Spent two no bonus. Started off doing good. Breaking even mostly. Guess to wheel me in. Then started taking my money as fast as I played. Wouldn't recommend. It's like giving away your money. Again payout sucks. FanDuel is best for sport bets. Normal people like myself. Don't win big on this site. Not saying no one does. Cause I'm sure they do. But to me chances are low. Bet and play mgm casino or draft king.

Date of experience: March 28, 2024
Canada
1 review
1 helpful vote
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I find it funny how dealer knows their facedown card everytime before flipping jt. I had a $850 hand and stopped at 20, dealer had a 3. Then my screen goes black and I'm sent back to the menu, WITHOUT my 850, apparently dealer hit a 3 card 21 while I was kicked out of the game so I didn't see her flip her cards but they say I lost and they won't refund my 850 for their mistake... fanduel just robbed me for $850 and this has happened many times before but this time they screwed me for 850. Fanduel is cheats and robbers

Date of experience: March 22, 2024
Michigan
1 review
1 helpful vote
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Rigged
March 22, 2024

If you feel like getting robbed play this app.
I have never felt more robbed. This app is trash!

Date of experience: March 22, 2024
New Jersey
1 review
0 helpful votes
Follow L R.
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Fanduel is a scam.
March 20, 2024

THE LIVE TIME BETS ARE NOT REAL ONCE YOU PLACE YOUR BET. THEY SWITCH NUMBERS EVERY NIGHT AS YOU ARE PLACING YOUR BETS

Date of experience: March 20, 2024
Michigan
1 review
2 helpful votes
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Recently my hunny won on fanDuel promotion with the 3 free spins a day and he won the 2,0000.00-casino credit... And he played the credit up and turned it into 1,600.00 for real money. Well as soon as he tried to pull it out FanDuel suspended his account and stated it was found that he had suspicious activity going on his account. We sent over all the documents that FanDuel wanted ID Debit Card a picture of him (yes, a picture of him holding up the date in question) everything possible to let FanDuel know it was him and still nothing. A billion-dollar company advertised on ESPN NFL and other sports channels and Non sports channels and they take from their customers like this. I'm hurt and quite disgusted. And if I could get legal action against them I would. Its False advertising and they are literally taking people's money. 😡

Date of experience: March 19, 2024
Canada
1 review
0 helpful votes
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I'm going to be as brief as possible. This online CASINO is rigged. Their sportsbook however, is fair, and they will always pay you on bets won there.

HOWEVER, in over 10 years playing online gaming, this has got to be top 3 of worst casinos. They only have a 1x rollover on their bonuses, which should be an indication of what to expect. Their ROI is horrible, play anywhere else, and you will quickly notice how little this casino pays you back in return.

IF you're lucky enough to win a little bit after a deposit, and let's say you're up $100, it will make sure it takes every last penny back from you 100% of the time. IF you're lucky enough to get another bonus game, you can be assured it won't pay you back anything. This is consistent, and applies to every slot you play. Their casino is genuinely programmed to never let you win more than you lose. I've never seen bonus games pay $0 so frequently.

To top this off, when you initially deposit and start an account, it usually let's EVERYONE win a very small amount in the beginning, to create a false illusion of fairness. Online casinos are dangerous to begin with, but as most of you know, some are more fair than others. Do yourself and your bank account a favor. Review all of these casinos before you play, there's a reason why this one is synonymous with 1*. It's truly shameful that businesses like this are allowed to exist and blatantly steal from people, under the guise of fair play; It simply doesn't exist on this platform.

The games are known to crash often, during wins, or winning streaks, and bonus games. It's too much of a coincidence to dismiss. I've personally had a crash during a bonus game, with winnings lost, so I can confirm these complaints.

If you ever require a withdrawal of more than $500, you can be assured of a lengthy delay and excuses as to why you haven't been paid. Under $500 doesn't seem encounter these same issues.

Date of experience: March 18, 2024
New Hampshire
1 review
0 helpful votes
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Shameful TV coverage
March 17, 2024

I used to follow horse racing 🏇🏇 on HRTV, then TVG. Spot on professional
Telecast, with respected analysis

How in the hell did FanDuel acquire TVG?
They offer spotty and low level broadcast from global venues, with no analysis or expertise... Just horrible background music, sometimes Gregorian chant.
Their posted broadcast hours are seldom met; they break away from their telecast without warning.

I doubt they will last in the horse racing business. Only FOX & NBC can save us.

Date of experience: March 17, 2024
Georgia
1 review
2 helpful votes
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I have had the worst luck with fan duel then any other site I play lately very frustrating because this was my favorite site it time to say goodbye at this point

Date of experience: March 16, 2024
Pennsylvania
1 review
0 helpful votes
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F*ck them
March 15, 2024

Spent 200 on a game hit one time for 45 cents! No bonus or anything. Tbey claimed the game exclusive. Meaning scam your money! Dont bet on this site! Im done! Ive bet a total of 400 on this site to win 6 bucks. Fuxk them!

Date of experience: March 15, 2024
North Carolina
1 review
1 helpful vote
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RUN FROM THIS SERVICE
March 15, 2024

My account got suspended and it's been like this for almost 24 hrs. This makes no sense. At this point I just want to get my money and close this account. Thank god you a lot of options! Not really liking the online experience so far.

Date of experience: March 15, 2024