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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Was very impressed with packing for the first 16 trees. Made to fit boxes with divders. All arrived intact.
2nd order of 7 was packed terribly. Boxes way too big, no divider, trees on top of each other and bent. Didn't open in 24 hours so missed the opportunity to return. All but 3 are straightening up. Very disappointed with the 2nd order.
The Austrees that I ordered turned out beautiful! I bought 10 and planted them staggered. They do require a-lot of water so have a planned setup for soaking hoses for watering or you will quickly tire of manually watering. The first year I was concerned about the winter but they came out fine. Do use appropriate fertilizer for trees, slow release. We planted these as a wind break and shade for the backside of our house which had 11 windows and faced the setting sun. We planted the Austrees in 2005 and by 2014 the trees were taller than our 2 story home. Well worth every dollar spent.
I bought multiple trees all small 1-2' tall. That shipped from a long ways away and yet they arrived in great condition. They have all flourished and look forward to seeing them for years to come.
Bought a 5g Ponca Blackberry. Looked good so just ordered another. Figured let's try a raspberry too.
Fingers crossed they all produce and thrive
I had to replace my twice, so three trees in today, and despite following the instructions to the letter, and having the third one tended by a master gardener from Florida, all three died. At least two of them had citrus greening, so I assume that was the issue with the third one too. A very expensive experiment that failed.
I had a year to get my lavender plants but I couldn't find my order so I would tell them to go for a longer extension and keep the order number in a safe place.
Ordered 10 green giants and all lived and growing well in east TN
I order an evergreen every year for Christmas, we have Cypress along the fence, and I have also ordered a willow and a Meyer lemon tree that produces beautifully. Trees always arrive healthy- always pleased!
Overall, a good experience. Ordered 12 Green Giant Arborvitae. Received correctly as described. Took longer than expected to receive so they got planted a little later than anticipated. Early cold snap with below freezing temperatures so time will tell.
Ordered 7 gal boxwoods Received 3 gal sized plants in a 6.23 gal container. Root balls we're so small for their container they fell out during shipment
Great to work with. Delivery was damaged by shipper but FGT quickly made it right and replaced the damaged items, with quick delivery so that we were able to get the plants in before winter hit.
Very pleased with the variety of plants FGT has. My last experience was purchasing 2 Fruit Snacks Apple trees. Both were in excellent shape and a little bit larger than expected - a bonus!
I ordered a Chocolate Mimosa. I got it for a great price, it was packaged well, and I received an excellent specimen that hadn't been topped. Very pleased.
Just thought that the additional discount should have showed up in the checkout process.
I ordered four trees with certain due dates. When they arrived it was 2 week later than promised so too late to get planted this fall BUT all of the trees looked dead anyway. So why bother. I'm glad they give a replacement guarantee for they shall certainly need it. Very disappointed.
Sent an elm first then back and forth for several weeks before Aspen arrived. Forced to plant in ground now starting to seriously freeze. Not sure it will survive.
If U might want to look at your profit model.
Your discounts never really feel as what they are.
It just comes back to add on taxes. Shipping, HANDLING? U could reward people for always *******@your site. You could make the loyalty work for both the customer and the business.
It's just like a magic act with product size or which discounts U get?
Right now I didn't have a choice it's for a gift!
While I like shop, it does not allow the PayPal option to check out, so I do not get credit for my purchases because I have to check out as a guest. I'm upset that my previous purchases didn't earn points and will continue not to earn points while PayPal is not offered while logged in through Shop.
After losing 3 $400 austrian pines (from a local tree farm partially due to clay soils and a needle blight brought on by water spraying the leaves per the farms advice), I decided to try fast-growing trees' green arborvitae trees in smaller starts. HAPPY NOW
Received the wrong tree at first, and they quickly shipped out a replacement without asking for the incorrect tree to be returned to them. The spruce arrived healthy and happy shortly thereafter!
I spent more or less $600 trusting descriptions, paid $139. For a Monty Spruce Pine tree noted as 3-4ft tall and I received a 12 inches tall tree. You're deceiving and malicious as in addition to lying about sizes; advertising plants in gallons and sending quarts you also offered buy one and get a second for 50% less and then charged me full price. This is beyond reprehensible and bad business practice for this was the last time you hear from me.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.