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FetcharateReviews 28,247

4.2

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Texas
1 review
0 helpful votes
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Led to think this was govt program for refinancing but now just looks like referrals for lenders, disappointing!

Date of experience: January 25, 2022
Virginia
1 review
0 helpful votes
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Good so far, but you've put me on to the company holding my first mortgage. Is that good or bad? Who knows?

Date of experience: January 25, 2022
Indiana
1 review
0 helpful votes
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Site was not as stated
February 24, 2022

Site was not as stated - folks are tricked into thinking there as some beneficial program and it is another cheap marketing scheme -

Date of experience: January 25, 2022
Maryland
1 review
0 helpful votes
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I've just started filling out the first part of requested information.

Date of experience: January 25, 2022
Utah
1 review
0 helpful votes
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Every lender says they are the best
January 25, 2022

Every lender says they are the best. Who can you trust?

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Good would like to use my VA loan to purchase a home

Date of experience: January 25, 2022
Georgia
1 review
0 helpful votes
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I would have liked it better if they just emailed me their offer with the payment and fees so I could choose the best one.

Date of experience: January 25, 2022
Maryland
3 reviews
0 helpful votes
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I want to see information and I call them. I do not like getting a call from them.

Date of experience: January 25, 2022
Georgia
1 review
12 helpful votes
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This is false advertising
February 24, 2022

This is false advertising. You should have mentioned upfront that the only way we'd get refinance info was via a sales telephone call. They've started calling already and I haven't even finished viewing this site. You can delete my info because we won't answer any of their phone calls. Please have someone delete our contact info. SHAME ON YOU!

Date of experience: January 25, 2022
Michigan
1 review
0 helpful votes
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Been looking to refinance, but cant find a lender for mobile homes, this has made it easy, if one of them will do it.

Date of experience: January 25, 2022
Minnesota
1 review
0 helpful votes
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Low income Government check of my disability stay with family paying rent hard to save so it far I'm alive Breathing healthy have a little peace in my life

Date of experience: January 25, 2022
Michigan
2 reviews
0 helpful votes
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Great!
January 25, 2022

Great! Response very quickly, gathered must information account ok

Date of experience: January 25, 2022
Indiana
1 review
0 helpful votes
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You have asked for review, before I have seen the lenders or talked with anyone. Ridiculous!

Date of experience: January 25, 2022
New York
1 review
0 helpful votes
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Date of experience: January 25, 2022
New Jersey
2 reviews
0 helpful votes
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Changed mind no ability to cancel and your website did not allow one to stop any future calling! Stinks

Date of experience: January 25, 2022
Nevada
1 review
0 helpful votes
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I asked the agent to hold and believe I accidentally disconnected the call, Now I'm unable to reconnect with Mr. Rust.

Date of experience: January 25, 2022
Pennsylvania
2 reviews
0 helpful votes
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Good easy helpful able to understand the offer. Thankyou

Date of experience: January 25, 2022
North Carolina
1 review
0 helpful votes
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What was the purpose of you getting my information?

Date of experience: January 25, 2022
California
1 review
0 helpful votes
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Worried a VA loan has not opened for years to afford Home lots of waiting time so far unsatisfied a lender & Brooker long waiting need help contacting Veteran Affairs I'm a Veteran.

Date of experience: January 25, 2022
North Carolina
1 review
0 helpful votes
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Haven't had time to actually experience anything yet.

Date of experience: January 25, 2022