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FetcharateReviews 28,246

4.2

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Fetcharate Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238

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Illinois
1 review
0 helpful votes
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Why do I want the name of a company I already know about. That tells me nothing

Date of experience: January 25, 2022
Michigan
1 review
0 helpful votes
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I thought I was going to get a quote online, no thanks

Date of experience: January 25, 2022
Alabama
1 review
0 helpful votes
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I received a phone once I completed the application from Loan Depot. I spoke with 2 outstanding individuals Shuntell and Credit officer, Moe.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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You provide best features to us
January 25, 2022

You provide best features to us. user friendly you are

Date of experience: January 25, 2022
Illinois
2 reviews
0 helpful votes
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Misleading advertising
February 24, 2022

Misleading advertising. Do not want a barrage of spam from randos. Expected a web form with information rather than a list of spammers

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
Follow Marguerita T.
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Misleading as the information indicates you will learn within 2 minutes if the program works for you however this is just another method for companies to call you and pull your credit.

Be more upfront with the information as we are experiencing enough crisis in the world today and extra calls just are not helpful to the situation.

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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Set up to have to receive or take another call from loan officer. Takes up too much time.

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Phone rang before computer even terminated calculating.

Date of experience: January 25, 2022
Michigan
1 review
0 helpful votes
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It was very simple and fast to do
January 25, 2022

It was very simple and fast to do. Janice Thurston

Date of experience: January 25, 2022
Kentucky
2 reviews
0 helpful votes
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I don't have a mortgage, but I
February 24, 2022

I don't have a mortgage, but I. Have a line of credit $*******.

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Quick
January 25, 2022

Quick. Hoping there are manufactured home refinancing.

Date of experience: January 25, 2022
Kentucky
2 reviews
0 helpful votes
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Quick services thank you!
January 25, 2022

Quick services thank you! Just looking for quotes on rates.

Date of experience: January 25, 2022
District of Columbia
1 review
0 helpful votes
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Did not deliver as promised and started a barrage of incoming calls.

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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Misleading
February 24, 2022

Misleading. It's just a refinance. Say so up front.

Date of experience: January 25, 2022
Ohio
1 review
0 helpful votes
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Should give prices before asking all kinds questions

Date of experience: January 25, 2022
Texas
1 review
0 helpful votes
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Not sure who you are
February 24, 2022

Not sure who you are. Saw this on my phone this morning and checking it out

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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You advertise getting rates in 2 min
February 24, 2022

You advertise getting rates in 2 min. But all you do is show me lenders i can find myself. I dont want to talk to lenders i can find myself, thats why i look online

Date of experience: January 25, 2022
Florida
1 review
0 helpful votes
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Its been a good experience so far, hope it will remains like that for the entire process.

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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I love all the things u have and I wood love to do busses with u so place thing about letting me have a card. Thank so very much

Date of experience: January 25, 2022
Illinois
1 review
0 helpful votes
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The site stated that It would show if I was approved for this program or not. Now it seems it was just an advertisement to get my information and now my cell won't stop with all these companies calling that I did not solicit.

Date of experience: January 25, 2022