FreelancerReviews 19,979

That web site is awful. Support is zero always changing the support person. For example you create a ticket and sent, next time new guy comes and respond you without reading previous subjects and they are generally copy-paste from text file. Because I am getting always same messages.

Weak of system. There are many bugs and they do not care about the bugs they are looking a way to add new features. For example you can write person X on chat window but your message shown on person Y, Z...
LoL it is so funy. I love to use their system when I want to laugh... :)) )

If you are looking really for a job please use more professional systems...

Thanks

They are stealing money in the name of account verification.
A week ago i requested some money for withdrawl while processing it they simply cancelled it and limit my account from withdrawls further they asked to submit documents like proof of name, address, photo i did submited all the documents they rejected all the documents for no reason. Now i dont know what to do. I spent day and night on this site to earn money now its all scammed.

I'm new to freelancer (I signed up 2 months ago) and I don't think this site is scam. Yes, there are a lot of scammers who use freelancer and post fake projects and things like that but has nothing to do with the site (perhaps the site could control them better and avoid that things to happen, that's my only complain).

Said that, I've taken some small projects and all went ok. I don't pretend to make a living from this, it's just an extra income so perhaps my view is more relaxed.
Up to now I like the site, you just have to learn to identify the scam projects and give it some time so you can find good people to work with.

I can't stress enough how frustrated I am with Freelancer.com and now question their ethics. We used the company Vworker.com (before Freelancer bought them out) and never had a single problem and found very talented workers. Then Freelancer took over last year and it's been downhill since. Freelancer charges hidden fees (which we discovered over a month later when our bank statement didn't match our payment history). They misinform both workers and employers, refuse to refund your money after THEY make a mistake and instead only offer "credit" to use on their site. However, why would I want to continue using their site when I've had nothing but months and months of headaches dealing with them as it is. I'm very disappointed with this company and sadly would never trust them again at this point.

I guess I fell for this this scam like many others being that I recently lost my job and am looking for ways to make some extra money. Wasted a lot of time setting up a profile and doing my best to promote my self and services that I would like to offer all for nothing. I bid on a job received 3 emails with directions to log in and get started.
After going through the pain of downloading some stupid website and finally getting it to work I tried the login I received several times which of course did not work. I finally decided to email the person who had contacted me for the job only to find out that the posting was now deleted. After that realized that Freelancer is a bunch of bull $#*! and complete waste of time.
We must remember the old adage that if it seems too good to be true it usually is or there must be some kind of catch.
Oh well at least I just lost some time not any money as some others have hope this helps others

I employed a freelancer - Monitrix (https://www.freelancer.com/u/monitrix.html) - to do some customisation work on Wordpress, but not only was it not done correctly, his developer now left me with errors in my Wordpress installation (I dont even know how to fix them) and other countless issues in the actual customisation - so many things done wrong.

Now I have to find someone else to re-do everything that this freelancer did (or did not do) and correct all the many mistakes and issues.

Their customer service is useless. More of a disservice than a service.

And because the project is not "completed", I cant give him a review nor can I comment on the project issues. My project is there in his "Work under progress" even though it is no longer in progress, just ended incomplete.

Basically Freelancer does not let you comment on these disputed, unfinished projects so other people cant see how many issues their freelancers actually cause. If that was the case, they would not get many customers - when they see the unfinished work their freelancers do and the bad reviews for the freelancer's work. It's shoddy, unethical and just plain bad business.

It's NickMusic. Ok That's It. You guys wanted this you'll get it now. They closed and limited my account with 400 dollars for no reason. Also They are NOT an 'FSA' [financial services authority] and have NO RIGHT to ask you for private information while they rob you. Speak to your police and make an application through Sydney Office of Fair Trading. It will cost only $5.00 to lodge against Matt Barrie, who is the CEO of this scam parade. Also lodge complaint with Paypal AND close freelancer access to your Paypal account as they WILL take more without reason.

And everyone I'm honestly asking you to go to SOCA website and report this website as crime. Personally I'll do this in a week.

Also my friend is State Parliement Deputy in my country, so you'll get what you wanted. The game is over for freelancer.com

I recently signed up with freelancer.com to leverage my IT skills (HTML, CSS, PHP, etc.). I saw a small project, bid on it and my bid "won" the same day.

I immediately thanked the person who posted the project and asked for relevant details: website address, ftp login info, etc.

The person never got back to me. I wrote numerous times, only once getting "OK" in reply. But no information.

I finally contacted freelancer.com who is insisting I pay the $11.10 commission. I told them that there is no protection for bidders. I explained that the person has not provided the details of the work to be done, so I can't possibly do the work. Nor has the poster paid the first milestone.

So, I'm in the hole and I believe that freelancer.com is not really involved to the level they should be. I told them they seem like a scam, as there is no protection whatsoever for the bidder.

Since then, I've read many stories of their really terrible business practices.

Not good. Save yourself.

Your review will help others learn about this website.

Problem with data security, customer service and fake jobs. I came there to look for a job but all I found are fake jobs. I could not even report them! When I wanted to delete my account customer service wrote me that freelancer will suspend my account and keep my personal data because it impossible for them to delete it! When I requested contact with the supervisor there is no respond at all. The worst site I ever deal with.

First and Last Time! HORRIBLE! Please stay away from this site!
I awarded a project to WebSky7 who agreed to take on the job the next day. The following day I contacted them around 12pm via Skype, and they stated they were in a meeting. I skyped them two hours later and was told they did not have a developer to work on my project. I told them I have to revoke the job as it was urgent to start. I went to REPOST the Job. I made another small text change and hit REPOST again. I happen to check my credit card account and found out each REPOST cost me (2x) 9.00 + some other small fees. They also took 185.00 to pay Websky7 who never started the job. All this taken out without consent/'acknowledgement or even a RECEIPT? REALLY? I had no choice but to contact their site operator who did not offer much help but just told me how everything is NON-REFUNDABLE and how I have arbitrate a dispute with WebSky7? I got news for her as I am awaiting the outcome. You see, here is the U.S., we can dispute credit card charges; especially for services NEVER rendered/received and have no problem nailing that piece of sh-t company with 25.00 chargebacks for each item.

Never trust freelancer.com it is a total scam and its just focusing on making both project owners and bidders as fools. I had and my project owner had bad experience and which is costing me negative balances for projects I have posted. Either me or my project bidder has no gain and every time they increase this negative balance to withdraw money from my payment account. Just felt sad and wanted to let others know to stay back from freelancer.com
Thanks
Jais

I spent hours setting up my profile and the system finally said my profile was 100% complete, but I could not bid on any jobs because I received a message telling me I had to set up my skills. I had entered about 6 skills and it would not let me enter any more. I tried to change my email address in the system but they said I needed to provide my phone number first and never provided a place for me to enter it. It's just a waste of time. Do yourself a favor and don't even think about using this site, IMHO.

I have also had trouble with the verifications center. I have submitted many documents. Statements from 2 different banks, 2 different cable bills, 3 pictures of my valid drivers, including the "keycode". My first attempt they said they needed more documentation, so I sent more.

I've contact them several times and finally got a rep to tell me that they'd contact me within 24 hours. I waited 24 hours, checking my account periodically for updates. After 24 hours, I chatted back in and they just kept telling me to wait or to "refer to the verifications center." There is no help from anyone. I've sent in tickets. It's all the same.

If it isn't resolved soon, I will be contacting my lawyer, issuing chargebacks, cancelling billing agreements, and taking every legal action I can against freelancer.

Very bad experience
They treat freelancers like dogs specially if they are from india.
They cancelled all my withdrawls (without me even knowing) for a client of mine not following the terms in guidelines with the site.
What i dont understand what is my (freelancer) fault if the client(employer) does not follow the terms.
Client paid me $265 and they blocked $600 in my account and they are charging money for memership from my account (same where clients pay me on freelancer.com) without any hesitation.My account is not limited.
So what i guess they playing tricks in order not to pay the freelancer.

They have worst help support.

No body tells me what is going on.
They want me to guide the employer about the terms of there website.
I am not responsible at all if the employer is not following guidelines.
How can i check what the employer is doing?

Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst Worst

They are pure scammer,
At first I have paid 57$ for 117$ project that I earned on a project,
Then when I wanted to withdraw my funds to my paypal account they limited my account to avoid me have my money on my paypal, it looks like I have been deceived,
I have sent scan of my driving license that shows address, and holding my id showing verification, but they told me "please send it again "

PLEASE STAY AWAY FROM THIS SITE THEY ARE FRAUDSTERS AND SCAMMERS, I suggest you elance.com

I dont know if I open a dispute can I at least get my 57$ back or not.
:((