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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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I had no idea it would be so quick and easy to get my scores. Thank you!
I was able to see my scores from each of the 3 agencies
Thank you
Quick and easy. I had no problems filling out requested information, and response quick.
I do not understand how to get my credit score on the Internet. Please call me at *******479. Thank you. Carol ostrom
The sight was Readable, understandable ease of access, for the information I needed
Entered the info requested and seconds later...mu credit score at all 3 credit agencies.
Painless.
Easy easy easy easy easy. This review is more than I care to take the time to do. Why does everything have to be rated by everyone. I usually do not waste my time with these reviews.
I was able to set up paperwork to bring my credit score up. Also viewing if someone else was able to receive credit under my name.
The site is not very easy to navigate and does show everything that is apparently on my score
The advertising is miss leading and the format of my reports is horrible.
This was supposed to be a FREE annual credit score but I found that it was going to cost me $1.00 refundable and from then on it was going to cost me almost $30 a month to subscribe whether I used it again or not. That's not what I wanted and there was no place to cancel. Initiated a chat and supposedly he cancelled the subscription. I hope that was the case. So, all in all I was not satisfied.
Got the run-around trying to cancel with multiple less costly options.
It would be simple to setup to website so a simple cancellation could be done without involving anyone on a chat line.
After reviewing my FREE credit scores, I have asked for the account to be canceled. This is the 3rd month I have been billed.
I have been unable to reach a live agent. This is a terrible le way to assure confidence in your services.
Yes, I received the free credit report. I wish it wasn't mandatory to 'subscribe' for services. Now, I have to remember to cancel the subscription before the charge. That seems a bit fraudalent when it's supposed to be FREE once/year.
Good job. Proud of y'all. Straightforward service.
Good experience. I do not appreciate you requiring 50 words before submitting.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members