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FreeScoreOnline Reviews Summary
The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.
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Credit Report was easy to get and understandable to use.
I noticed you enrolled me in a ongoing plan that im not interested in. Please removve me and confirm
It says its free but you have to give your credit card number and then it's $1 but then you get a notice saying they are going to charge your card $29 every month to enable you to continue seeing your score. Which was not made clear when I paid the $1. I don't need to see my score every month so I had to go through another set of steps to cancel.
Nothing shocking, disappointed that FICA score was not available.
Too much Old data retained.5 yrs is adequate
Most accurate website, it was really easy to follow and understand. I would recommend to others.
I had some confusion about the refund policy. Patrick Hayes (Escalation) walked me through the process and assured me that my refund would be in my checking account 3-5 business days. I wasn't aware that there was a review period 0f 24-48 hours after closing my account. Thank you Patrick for taking the time needed to straighten things out. Sorry I have no photo at this time.
So so was on hold for a long time. Transfered several times, finally when i got a rep they were nice
Very easy and helpful for the purpose I was seeking
Pleasant enough for something i was forced into doing through no fault of my own
Cancel subscription, and unsubscribe to this email.
It was an easy experience and i'd like to cancel now. Thank you very much
I got my credit scores and it went fine! There is nothing more to say. I did sum it up in one sentence!
It really was helpful thank you so much now I can do what I can to get my scores right to get what I want.
I was able to get my credit score very easily and user friendly. Thank you. I was under the assumption that this is a free service? They had me put in my credit card for $1.00. I saw that pending. It is to be return to my card correct? I do not want to subscribe to any service with a fee, thank you kindly.
I was unable to find what made my credit score drop. Nothing was clear to me on this report.
It informed me of a lot of information about my current credit
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members