From You FlowersReviews 147,120

Thought my partner will get surprised, but I'm the one who got surprised. Flowers were ugly as $#*!! I ordered and paid the Premium but what she gotten were left over flower! You guys are scam! Ratings would be -*******

First time order placed, got cancelled due to remote location. Fine, i got my refund and went elsewhere. Figured i will give them a second chance this past week. Delivery date was for Saturday, came to work Monday with VM that delivery was not made due to remote location! Never again i will use them. Worst flower service ever.

They took the money and they didn't deliver the flowers.
Very bad service...

8/15/2024 Review on Fromyouflowers.com. Ordered funeral flowers, the day before. They promised delivery next day by 1 pm. I verified the time. They assured me they would be delivered on time. Service was at 4 pm. At 3:45 I called asking where the flowers were. She said they couldn't deliver even though their website tracking said flowers were out for delivery. These agents lie. One said they never made the arrangement. A second said the delivery guy can't make it. They wanted to make a substitution & deliver the next day. What good was that. Never buy from any online florists like them. The prices are cheap, but you'll never get your flowers on time if at all. Never again!

On July 3 I ordered flowers for my daughters 50th birthday.(a once in a lifetime event).I added the additional cost for guaranteed delivery for July 5th.
July 5 comes and goes no delivery. On July 6 I began to get emails. Stated that the delivery could not be filled due to the fact that they had no florists in the area of the delivery. Buffalo NY. Also stated its because it was a "remote" area...Buffalo is the second largest city in NY state.I called. Was told the delivery would then be on the 8th.3 days after her birthday. And my guaranteed delivery fee would be refunded.After 12 phone calls and 27 emails later. And many many excuses as to why the arrangement has not been delivered. Always stating that the following day it would be delivered This happened from the 6-10 of July. Always rude and inpatient with me when I inquired what the issue was with my order.
Finally I just gave up and requested a full refund.
So for 8 days and several hours of my time. With stress and disappointment. I'm left with no arrangement for my daughter's 50th birthday!
Beware!

I've been very satisfied with the quality and variety of selections. Everyone to whom I've sent items from this merchant has had rave reviews. There has only been one customer service issue, but it was satisfactorily resolved.

I ordered this.

Long story short
They ended up with this.

Waste of my time and energy. Called 3 times and just moved on to local flower shop.

I ordered the flowers on May 10 for mother's day when the arrived on May 11 we opened the box and they were all dead. We called and was told they would only refund 10% and send another arrangement then we got an e-mail saying they will reimburse 10% only The photos are what was sent and what was suppose to be sent.

The flowers were nothing like I ordered.it was suppose to be How sweet it is bouquet. Mostly Orange Roses. She received mostly pink and purple wildflowers This is the 3rd and last time I will order from them. Not worth the money spent.

THIS COMPANY IS JUST AWFUL.
I SPENT $85.00 AND THEY SENT DEAD FLOWERS.
I SENT THEM A PICTURE THE FIRST DAY OF DELIVERY.
THEY REFUNDED $14.00

My surprise delivery turned into a disaster. She received the wrong delivery and I did not find out until days later. They delivered someone else's flowers, with their personal message, to my recipient's address. Needless to say she was confused. When I called her a week later to ask her if she received the delivery order, because I was surprised that she didn't call to thank me, that's when we discovered the error. I called From You Flowers to complain and was told that they would waive the delivery fee and redeliver that same day (Saturday). She didn't receive the new / correct delivery until Monday. This ruined the "moment," and they had the nerve to send me an email for $15 off another order--as opposed to deducting that from the order they messed up. Never again. Not even for free!

Ordered
Southern Peach as gift was bait and switch. Advertised price was reverted back to non sale price at checkout and any hope for correction won't happen. Couldn't even upgrade the arrangement in fact it was diminished to a barely there nothing like the intended gift. What a highway robbery.! This gift should have been much more for the cost! So mad. The advertised photo and the delivered item.😕

Horrible Company And Service!
I am a Firefighter/Paramedic and make 25$/ hr. And had to pay close to 100$ (due to so many fees) for what I thought would be a beautiful surprise for the love of my life for her 50th Birthday. But you pay ahead of time with only a picture of what you ordered; but they don't send you a picture of what was delivered! I was appalled when My GF sent a picture me the delivered product. ***It is nothing even remotely close to what I ordered. It's so empty and open and not full at all and I ordered the upgraded Deluxe version too! Then paid extra for 12x roses, which you can barely see 4-5, and they are old and milted and not bloom and full. The other flowers and greens are old and milted and dead! This is worse than a $4.99 Gas station bouquet!

NIGHTMARE. I was looking at bouquets and called their 1800 number to be sure my order would be delivered on time and at the location of my event that was rented for it. The guy on the phone assured me it would be done as I instructed; I remarked that no one would be there to receive the order other than the time I indicated; so with him on the phone, I placed the order, I typed this instructions on the order as he suggested. Nothing went right: the delivery people started calling me at 8:50 a.m.; they were at the place to drop off the bouquets; they contacted me; and no one wanted to be responsible for the mess. Nothing arrived as I instructed; at the end, they did leave the flowers. At my arrival, the bouquets were horrible, and I paid for the premium sizes, There were only a few small flowers, nothing like the full arrangements with beautiful big roses and flowers like you see in the pictures, seems like someone has had the flowers running around on their truck all day long. Terrible experience; next time I will order from local shops.

Paid for before noon delivery, showed up at 3 pm leaving an elderly woman sitting alone at her hoke thinking family forgot her birthday. Told oh well we don't guarantee times, yet I paid for before noon!

I use various services to delight my closest people and if I want to buy flowers I order them only here, because I am sure in their quality, so to speak. They are blooming, Tulips can stay for a couple of weeks without any hint on withering. Maybe this is the magic of my care after flowers, but my girlies are always happy to receive some bouquets during various holidays or maybe just on weekends. I am thankful to this service for providing me with such a big assortment of flowers and bouquets.

I ordered flowers 4 days in advance. They sent me an invoice and canceled my order without any notification or explanation. I had to call them when I found out the flowers were not delivered. They said it was because of a past dispute. Well if that's the case I guess this will be our 2nd dispute. Supposedly it's company policy to ask 2x to speak to a manager which they keep you on hold for a very long time. They should have sent out a notification so I could order flowers from somewhere else but it seems to be their company policy NOT to notify you. Do not use this company.

The worst don't order with them, I made an order of flowers and balloons and send different information on the order charge me more and deliver only the flowers. They are stealing from their customers by putting different items and costs don't buy with them!

TERRIBLE - DO NOT USE! I ordered a whole package - flowers, teddy bear, and necklace, and it couldn't be delivered right away like I hoped, but they said it would be delivered March 5th. Well, it WASN'T delivered March 5th, and when I contacted them, their response was to offer me 25% off... but only off the flower price (which was about half the total), not the entire purchase price... so really it was 12.5% off... This was a really important, time-sensitive delivery, and even after I explained this they didn't care. Every time I'd respond to customer service, I'd get spammed with a "we received your message" email, and then a response later... and after I replied to their "25%" offer they stopped responding to me completely and haven't resolved the issue at all. The flowers and gifts still haven't been delivered so far.

UPDATE: the company and I have come to an agreeable resolution on a partial refund and they have apologized profusely for the problem. I really appreciate the final resolution and have added 2 stars, but am still only rating a total of 3 stars because it still wasn't delivered on time and because it required so many messages from me to get a reasonable resolution.